Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Written by the business, not verified by us.Hometap (hometap.com) has a 4.9 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire funding process, ensuring every important detail is thoroughly addressed. People note that dedicated representatives explain each step clearly, maintain constant communication, and make sure all personal concerns are fully answered. Consumers appreciate the remarkably simple, seamless, and straightforward user experience that makes obtaining a loan much easier and far less stressful. Reviewers constantly note the extremely prompt response times, professional communication, and efficient service delivered by everyone involved from start to finish.
Auto-generated from all reviews of this business. For reference only.Traditional funding wasn’t an option for me, but thwy helped me find another path forward. The process was straightforward, communication was clear, and I appreciated having an option when other avenues weren’t available.
Thank you, Joe! We're happy to hear you found the process straightforward and clear.
Clear and concise explanation of program by my investment manager.
Thank you, Stephen!
I was overwhelmed by the offers from companies to work with me and the equity in my home. Most of the companies I research required immediate payments for the loans. When I found out about HEI, I began to feel some relief regarding the terms of payback. I called Hometap and the terms were manageable to meet my needs. I had the privilege to work with Annabella Galdmez. What was a scary about the process was put to rest due to Annabella’s easy leadership style and directions, and her ability to be friendly, reliable and diligent. She is self-disciplined, and dedicated to her work. Annabella always supported my goals. I have the highest personal and professional regard for her. She is a unique blend of natural ability, directness, common sense, congeniality, and sincerity. She communicates effectively. Without reservation, I will recommend Hometap and Annabella to anyone needing HEI services.
Thank you, Ann! We're thrilled to hear a home equity investment with Hometap fit your needs well.
Our hometap rep Melissa was so helpful, she made it easy to understand the whole way through the process. Melissa is top notch. Thank you hometap for a wonderful experience !!
Thank you, Keith!
Justin made the process quite simple and easy
Thank you, Jeremy!
Alex was very transparent and available for me when I had questions or need to download documents. He went through the process step by step and made it understandable.
Thank you, Darwin! We're happy to hear the team was there for you every step of the way.
Details were very transparent no hidden fees or costs everything above board and everyone was very nice and happy to answer any questions.
Thank you, Laura! We're happy to hear you found the process transparent and everything was explained to you.
Matt was absolutely wonderful! He made this experience so simple. I am forever grateful for him.
Thank you, Teresa! It's great to hear the team provided you with a simple experience.
Grant did a great job of explaining everything and addressing concerns. When I first started the process he told me that he would be there each step of the way and he was true to his word.
Thank you, Larry!
Great expirence very informative and always in contact with updates.
Thank you for sharing your 5-star review!
Smooth process from start to finish. Special thanks to Eric for walking me through everything, answering all my questions, and making the closing quick. Funding came in as promised and even a little higher than the initial estimate. Really appreciate the flexibility on the term. Great experience with Hometap. Again Eric was excellent, responsive, patient, and explained every step clearly. He made what I thought would be stressful feel easy. Closed on time and funding landed without issue.
Thank you, Darryl! We're happy to hear you found Eric to be excellent, responsive and patient throughout the process.
Chris was excellent. He stayed on top of things and called me to check in and to give me updates. Very easy process
Thank you, Hemraj! We're thrilled to hear the team stayed on top of everything for you.
Hometap is awesome. We applied at 2 other HEI company before hometap only to get the bad news.Hometap offer / gave us more than the other 2 HEI company. Took only 3 weeks to closed. Erick Jackson help us with all questions and kept us in the loop He was very professional. I would recommend anyone in need of help to apply with Hometap and ask for Erick J.
Thank you for the 5-star review!
Working with Meredith made everything very simple. She is dynamite. Kind courteous caring just made the process super simple.
Thank you, Anthony! We're happy to hear your Investment Manager made the process simple.
Thank you, Ace!
Noa has been a God send.He has worked very hard to get us the moneies that we needed and went over and beound to see that all was taken care of.I would recomend Hometap to anyone who needs to have an investment like this..Thanks again Noa Gibson.
Thank you, Lloyd!
Alex is knowledgeable and professional. Good communication and informative.web page is very user friendly
Thank you, John!
8/6/26: Eugene Kopman provided excellent support from beginning to end, and he made the process as efficient as possible. He operates in a "New York minute" if you are diligent and do your part timely. This home equity investment (HEI) option is a great and efficient way to secure funds provided that home owners (1) fully understand the program plus risks involved and (2) have a well planned exit strategy. I recommend Hometap to savvy home owners who know their numbers and can handle double-edged swords.
Thank you for your honest review!
My husband and I discussed an HEI for a few months examining what companies had to offer. Hometap Services was as the absolute right fit for our requirements. The process presented was easy, seamless and fast. We had the pleasure of working with Breanna Wilson who was extremely knowledgeable, helpful and diligent in explaining what an HEI was, and guided us through the process. She has a professional demeanor, is kind and patient. The investment made in our home is worth going through Hometap.
Thank you, Elaine! It's great to hear the team provided you with a seamless and quick process.
SHAWN WAS THERE WHEN NEEDED. HE KEPT PROCESS MOVING. OVERALL PROCESS WAS SMOOTH AND STRAIGHT FORWARD.
Thank you, John! We're happy to hear you found the process smooth and straightforward.
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