Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Written by the business, not verified by us.Hometap (hometap.com) has a 4.9 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire funding process, ensuring every important detail is thoroughly addressed. People note that dedicated representatives explain each step clearly, maintain constant communication, and make sure all personal concerns are fully answered. Consumers appreciate the remarkably simple, seamless, and straightforward user experience that makes obtaining a loan much easier and far less stressful. Reviewers constantly note the extremely prompt response times, professional communication, and efficient service delivered by everyone involved from start to finish.
Auto-generated from all reviews of this business. For reference only.Hometap advisor Kait helped me and my husband to understand the process so that we could make an informed decision. The process was very easy and website very user friendly. I have recommended them to my family members
Thank you, Jocelyne!
Ian is great to work with. The entire process was seamless. I would recommend him to family and friends.
Thank you, Linda!
My IM was prompt in responding. He kept me in the loop throughout the entire process. Everything made sense to me. It was a great experience. Now I have time to focus on things that really matter.
Thank you, Robert! We're happy to hear the team kept you in the loop.
We couldn't be happier with our experience with Hometap! From the very beginning, Ryan, Priscilla, and the entire team were incredibly helpful, patient, and professional. They guided us through every step of the process, making sure we understood what was needed and helping us gather all of the required documents. Anytime we had a question, they responded quickly and made us feel confident that everything was on track. What could have been a stressful process turned out to be a smooth and positive experience thanks to their dedication and excellent communication. We truly felt like they cared about helping us succeed. Thank you, Ryan, Priscilla, and the entire Hometap team, for making this such an easy and pleasant experience. We highly recommend Hometap to anyone looking for a knowledgeable, responsive, and supportive team!
Thank you, James! It's great to hear the team provided you with a smooth and positive experience.
I had the pleasure of working with Matt Kobel, he is amazing. So knowledgeable and patient, the process was seamless, he walked me through it and answered every question that I had, he made an experience that could have been stressful very easy to navigate. I am very grateful for his help and guidance and have recommended him and Hometap to several friends.
Thank you, Sakhi! It's great to hear the team provided a seamless process for you.
Our manager Braxton Norwood was knowledgeable, professional, efficient, and available for consultation at any time. He made the process a breeze and is an advocate for those choosing an investment option.
Thank you, Steven!
Thank you, Charles!
Matt Hagest was responsive, thorough and competent. He quickly answered our questions and provided honest responses. He also has a great "how" in relation to relating to customers. Our overall experience was excellent.
Thank you, Betsy! We're happy to hear you overall had an excellent experience.
DeAndre Moore was fantastic - best loan office i have every worked with
Thank you, Robert!
Tom made the process smooth and easy, not a lot of excess paperwork involved.
Thank you, Mark!
Rafael was wonderful. The process was quick and easy.
Thank you, Douglas!
The experience was very satisfying. Greg was great to work with. Kept us informed and we’re grateful, thank you.
Thank you, Roosevelt and Wanda!
It’s kept simple, easy to understand
Thank you, Michael! It's great to hear you found the process easy to understand.
Good communications with Zack and Bobby. Working with ClearEdge Title was great. Very pleased.
Thank you, Ronald! We're happy to hear you were pleased with the process.
Chris explained the whole process with clarity and my experience was great with HomeTap. A very smooth process and I am so thankful for learning about your company
Thank you, Wanda! It's great to hear the process was explained to you clearly.
Having an agent that was proficient in her job was very helpful. Kait was able to guide us through the process with much patience and grace. We feel very confident in our decision to choose Hometap.
Thank you, Linda! We're happy you feel confident in your decision.
Micheal Odubiyi was very patient, professional, and knowledgeable. He worked around my schedule. He made me feel like a person and not like another deal to be made.
Thank you, David! We're happy to hear you found the team team patient and knowledgable.
Excellent experience!
Thank you for your 5-star review!
Although it took a few months to complete the process, we stayed with it and saw it through.
Thank you, Denise! We appreciate your honest review.
Super professional . I really appreciate the effort that Melissa put into this transaction .
Thank you, Kenneth! It's fantastic to hear you found the team super professional.
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