Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Written by the business, not verified by us.Hometap (hometap.com) has a 4.9 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire funding process, ensuring every important detail is thoroughly addressed. People note that dedicated representatives explain each step clearly, maintain constant communication, and make sure all personal concerns are fully answered. Consumers appreciate the remarkably simple, seamless, and straightforward user experience that makes obtaining a loan much easier and far less stressful. Reviewers constantly note the extremely prompt response times, professional communication, and efficient service delivered by everyone involved from start to finish.
Auto-generated from all reviews of this business. For reference only.Butch Miles was great after taking over the process after a former employee left. He was very knowledgeable and helpful guiding us through the entire process and was very timely on responding. Which is the most important thing for any perspective Customer. Thanks so much Butch, Steve and Hazel Evans.
Thank you, Steve! We're happy to hear you received a 5-star experience.
Alex was patient as he provided clarity and understanding with a friendly and courteous delivery. He made a potentially complex financial process much easier to navigate.
Thank you, Thom! It's great to hear the team provided you great support throughout the process.
So far everything has been exceptionally smooth. And would recommend it. Ask me in about 5 years.
Thank you, Alan!
Great seamless transaction. Very informative from start to finish.
Thank you, Ronald! We're thrilled to hear you experienced a seamless transaction.
Timelines, as long as we do our part, Hometap does theirs
Thank you, Daniel!
Eugene was very patient and considerate. It's a big decision but I never felt rushed or pressured.
Thank you, Cheryl! It's great to hear you found Eugene to be patient and considerate.
Chase was extremely helpful through the whole process. He explained everything and was patient with me with all my questions. He was prompt and knowledgeable.
Thank you, Michael!
I was very wary about doing this. However, the reviews I read were all good. I didn’t want a monthly payment so this was a good decision for me. Chase was very helpful.he answered all my questions, and was always available if I needed anything. He kept me notified of everything. The entire process took only about 3 weeks. This was a very easy process. I would highly recommend.
Thank you, Mary! It's great to hear you found the process to be easy.
Thank you, Zachary!
Meredith was a real pleasure to work with. She answered all my questions. Was very responsive when I did have a question. Very knowledgeable about the product. You will be very successful company with hiring people like Meredith
Thank you, Arthur! We're thrilled to hear you had such a positive experience with the team.
Despite doing my own heavy research before applying, Butch was completely thorough and informative along with providing different settlement solutions to help get a greater picture of the product / investment being made. I like having another option outside of helocs and I realized I have seen some of these options before but went ahead with hometap. Fast closing, professional, and extreme attention to details were made. Great staff and service throughout the process.
Thank you, Destiny! We're happy to hear you found the staff professional and thorough.
The whole process went so smoothly. From beginning to end my representative Butch would tell me what I needed to do and it helped things progress quickly. Hometap was extremely easy to work with. I am beyond satisfied.
Thank you, Tonya! We're happy to hear you found the team easy to work with.
Excellent people, efficient process, and straightforward terms. I highly recommend
Thank you, Chuck!
She was so sweet and understanding of what I am going through. Breanna made this the smoothest and stress-free process for me. She is very attentive and detail oriented. I am so happy I had her. She is simply an Angel
Thank you, Roberta! It's great to hear you found the team attentive and helpful.
Joe Kim is the best at Hometap he was real patient and nice and straightforward all in one had a wonderful experience at Hometap I recommend to everyone who’s trying to invest in there home with out monthly payments
Thank you, Xavier! It's great to hear you found a home equity investment to be the right option for you.
Great work!! Very smooth process,there moneys ur money. Thanks again.
Thank you, James! It's great to hear the team provided you with a smooth process.
Very good experience
Thank you, Paul!
Matt was great and always available to discuss my questions.
Thank you, Phil! We're happy to hear you found the team always available to discuss your questions.
Raemy did a great job with information, and explaining options. She listened to concerns, and was quick to reply when i reached out.
Thank you, John! We're grateful for your 5-star review.
Kait was extremely knowledgeable and very professional. She remembered many details and was able to get me up and running quickly.When I made the decision to move forward.
Thank you, Cydney!
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