Hometap process is easy
Nick was professional and respectful
Thank you, John!
Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Written by the business, not verified by us.Hometap (hometap.com) has a 4.9 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire funding process, ensuring every important detail is thoroughly addressed. People note that dedicated representatives explain each step clearly, maintain constant communication, and make sure all personal concerns are fully answered. Consumers appreciate the remarkably simple, seamless, and straightforward user experience that makes obtaining a loan much easier and far less stressful. Reviewers constantly note the extremely prompt response times, professional communication, and efficient service delivered by everyone involved from start to finish.
Auto-generated from all reviews of this business. For reference only.Nick was professional and respectful
Thank you, John!
I would highly recommend anyone to hometap. My investment manager was very patient and work with me through out the whole process. I really want to thank the entire hometap team for all the hard work they have done on daily basis. Thank you Hometap Ruel Milson
Thank you, Ruel! It's great to hear you found your Investment Manager to be patient and helpful.
Taby was great to work with and very helpful.
Thank you, Richard! It's great to hear you found the team helpful.
it was very great and all information and process is very good,thank you
Thank you, Maria!
Raphael explain everything to me in ways I understood, he made sure I understood before going on to the next step. He was wonderful to work with in a timely manner. He had a lot of patience and understood when we had a hiccup over my license taking too long to receive after it’s renewal. I am very very please and would refer anyone to Hometap!
Thank you, Debra!
Very detail oriented. Costs are clearly explained. The loan is expensive, but with careful planning seems well worth the cost.
Thank you, Peter! We're happy to hear you found the team to be transparent.
Thank you, Jeremy!
Eugene has been great. Prompt answers to all my questions. Would recommend
Thank you for sharing your 5-star experience with us.
No problems, went very smooth, and Braxton was very patience with me.
Thank you, Anna!
Great job in reviewing info, made me feel very comfortable.
Thank you, William!
Thank you, Meg!
Daisha Brown made the difference. Follow ups, quick response, very knowledgeable.
Thank you, Nayda!
Working with Polli was amazing. She helped guide us through the process and made the closing very simple and easy would definitely use her again. Toni
Thank you for your 5-star review, Toni!
Nick was great! He explained everything thoroughly and answered all our questions! This is a life changer for us. Thanks again, Nick!
Thank you, John! We're happy to hear a home equity investment with Hometap has been a life changer for you.
The whole process is very simple and straightforward, I think simpler than a mortgage. Alex Marek helped me every step of the, explaining everything clearly and answered all of my questions. I would recommend to anyone looking to access equity if you've been turned down by other options.
Thank you for your 5-star review!
Braxton was great to work with and easily explained everything. Service was great and very straight forward. Highly recommend using Hometap if you need this type of service!
Thank you, Kevin!
Great communication and explaining the details of the process. No pressure sales
Thank you, Bethany! It's great to hear you found the process explained clearly.
I really wanted to use some of my equity for new flooring and updating our kitchen Hometap and Justin our go to guy was patient and explained every step of the process. I am retired, I’m have only my social security each month. I am not ready to refinance our economy is terrible. Hometap invested in my equity with a ten year term I have more than $700,000 in equity. This program will allow me to give my home even more valuable. Thank you Justin and Hometap.
Thank you, Joan! We're thrilled you were able to make your home even more valuable through accessing your home equity.
you were very attentive, very professional, and honest, worked very fast, kept me in the know.
Thank you, Holbert!
Was great, kind and knowledgeable service!! Process was made simple with a wonderful agent that help me every step of the way thank you so much hometap!!!
Thank you for sharing your experience with us!
224 reviews matching