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Electronics & Technology

HostGator

200 reviews

4.7200 reviews
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About HostGator

Data updated
Website
hostgator.com
Category
Electronics & Technology
Location
United States · Jacksonville, FL
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
93% (14/15)
Do you own HostGator? Claim this profile for free and start replying to reviews.
1-(866)-964-2867[email protected]hostgator.com

Is HostGator legit?

HostGator (hostgator.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 93% of negative reviews. Last updated 2026-08-10.

What people say

M
MK美国 · Verified · Experienced 2026-07-28 ·

自 2005 年以来一直对 Hostgator 感到满意，现在是 2026 年

自 2005 年以来，我们一直与 Hostgator 合作愉快。 HostGator 的客户支持非常好。 这是托管公司最重要的事情。 此外，价格合理且技术特性良好。

Reply from HostGator2026-07-29

Hello, WOW! Thank you for being part of the HostGator family for all these years and thank you for taking the time to leave such a wonderful review. We truly appreciate your continued support and loyalty. Charlotte Customer Advocate at HostGator

P
PerlaPA · Verified · Experienced 2026-07-27 ·

优秀、及时的关注和解决

感谢您对我的域名和托管请求的出色、及时的关注和解决。总体体验非常好。

Reply from HostGator2026-07-28

Hi Perla, Great to hear! Thank you for the wonderful review. Charlotte Customer Advocate at HostGator

E
Ewa Aguero Padilla英国 · Verified · Experienced 2026-07-27 ·

有用的支持

我尝试更新 PHP 版本，之后我的网站停止工作。我惊慌失措，伸手去扶；他们发现了一个过时的插件，将其禁用，并在 5 分钟内恢复了我的网站。

Reply from HostGator2026-07-27

Hello, Thank you for taking the time to share your experience and for the superb review! Charlotte Customer Advocate at HostGator

M
Michelle美国 · Verified · Experienced 2026-07-25 ·

乐于助人的支持团队帮助优化了我的托管计划

HostGator 支持给我带来了非常积极的体验。该代表花时间审查了我的帐户，解释了我当前的托管计划，并帮助我了解了在维护网站和电子邮件服务的同时减少不必要成本的选项。 支持代理清楚地解释了我当前的 Baby Plan 和 Hatchling Plan 之间的差异，审查了我的存储使用情况，回答了有关 SSL、备份、数据库和电子邮件的问题，并就我即将进行的续订和降级过程的时间安排提供了指导。 最突出的是耐心和对细节的关注。该代表不是简单地处理续订，而是帮助我评估我的实际需求并确定优化我的帐户的方法。沟通清晰、专业且有帮助。 我感谢您在做出任何更改之前提供的帮助和努力，以确保我了解自己的选择。

Reply from HostGator2026-07-27

Hi Michelle, Amazing to hear! Thank you for taking the time to share your experience and for the thoughtful review. Charlotte Customer Advocate at HostGator

M
Marc Vallancey美国 · Experienced 2026-07-26 ·

糟糕的客户服务

糟糕的客户服务。 任何时候你打电话，你都会花一辈子的时间。 几年前从来没有这样过。 他们变得又胖又傻又快乐。 现在是我转向重视我的业务的提供商的时候了。

Reply from HostGator2026-07-27

Hi Marc, Thank you for taking the time to share your experience! It's unfortunate to hear you ran into issues with our support. We've asked our Escalations team to take a closer look at your experience and assist however we can. A member of our team will be reaching out to you directly to discuss this further. Thank you for bringing this to our attention. Charlotte Customer Advocate at HostGator

A
Amy美国 · Verified · Experienced 2026-07-25 ·

快速、有效的服务

代表很快解决了我的问题，在几分钟内帮助我完成了域名转移。他们还帮助我找到一些后端信息以进行另一项所需的更改。

Reply from HostGator2026-07-27

Hi Amy, Amazing to hear! Thank you for taking the time to share your experience and for the superb review. Charlotte Customer Advocate at HostGator

C
Chesnut Dan美国 · Verified · Experienced 2026-07-24 ·

网站传输问题很快得到解决。

我在转移我的一个网站时遇到了问题。我通过 DM 联系了 IT 部门，他们很快就处理了请求。感谢主机Gator！

Reply from HostGator2026-07-27

Hi Dan, Great to hear! Thank you for taking the time to share your experience and for the wonderful review. Charlotte Customer Advocate at HostGator