Hostinger (hostinger.com) has a 4.3 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
Sebastian was professional, patient, and genuinely helpful throughout the entire troubleshooting process. He took the time to review the issue carefully, understood that the usual generic suggestions had already been tested, and continued investigating instead of closing the case too early. Most importantly, he took ownership of the problem, synchronized the MySQL password with the Web App configuration, and helped us reach a successful connection. His communication was clear, respectful, and reassuring, and I really appreciated his persistence and attention to detail. Excellent support experience.
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Stan Fileccia · 9 reviews · Experienced 2026-08-06 ·
Hostinger is a very dynamic and friendly tool. I am able to accomplish and execute many of my objectives through this service. For example, managing and running my n8n workflow. I would recommend this tool to anyone who is building something technical.
Updates and maintenance occur regularly and I appreciate the consistent care and improvement the team delivers.
Very user friendly and the UI feels natural.
Hostinger makes it easy to integrate multiple services into your projects like openclaw and ecommerce services.
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MH · 1 review · Experienced 2026-04-20 ·
★★★★★
Made very easy to build a professional…
Made very easy to build a professional sight. Also likely to be the most affordable option for most small to mid sized businesses. Highly recommended.
My experience with hostinger is too good in every aspect, be its simple & easy to use dashboards, hpanel. Transferring the websites & domains was made super easy. It was painful in the past. Its automated here.
I was impressed with creating website using AI in 5 minutes. my experience with their customer support team is too good on changing my subscription.
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Noe · 1 review · Verified · Experienced 2026-08-05 ·
Hello Karolina,
Thank you for your response.
Unfortunately, the issue has still not been resolved.
Your engineering team confirmed that the root cause was a platform-side Node.js issue involving orphaned processes, and they also confirmed an additional LiteSpeed bug that has been reported to the LiteSpeed development team.
Following your instructions, I have:
Migrated my hosting account to a new server.
Rebuilt and redeployed the application after your platform fix was deployed.
Waited for the environment to stabilize.
However, my account still remains at approximately 117/120 NPROC, even with almost no traffic, and the production issue continues.
This issue has now affected my business for nearly a month, causing downtime and financial losses.
I appreciate your team's efforts, but I cannot say that the issue has been resolved because it is still happening today.
I will gladly update my review once the problem is permanently resolved.
Thank you.
Reply from Hostinger2026-08-07
Hello Abdel,
Thank you for the detailed update — we truly appreciate you taking the time to outline the steps you've taken.
We can see that our team is still working on resolving the situation fully together with you. As you know, part of the issue involves our third-party providers, and our team is actively working with them to reach a permanent fix. The investigation into your case remains open, and our specialists are staying in continuous contact with you throughout the process.
We understand how much this has impacted your business, and resolving it for good remains a priority for us. Please continue the conversation with our team in your ongoing thread — they'll keep you updated on every development.
Thank you for your patience and for keeping the dialogue open with us.
Best regards,
Karolina from Hostinger
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Attila Demjen · 1 review · Experienced 2026-08-04 ·
★★★★★
Kodee was absolutely incredible in…
Kodee was absolutely incredible in helping me resolve my website issue. Her guidance was clear, fast, and genuinely supportive, and the entire experience felt so natural that I honestly thought I was speaking with a human. She went above and beyond to make sure everything was fixed properly, and I truly appreciate the level of care she brought to the interaction. Kudos to Kodee — outstanding service and an even better experience.
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Paul Kougioumtzis · 1 review · Experienced 2026-08-04 ·
★★★★★
Ade - Hostinger
Ade, and her customer support was exceptional. Thank you so much for answering all my silly questions, and getting me back on track. superstar
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satyanarayana rao M · 1 review · Experienced 2026-08-05 ·
I spent several hundred dollars and probably 80 hours worth of work on my website, I fell ill and decided to put it on hold so I could focus on my health. Once I got better, I returned only to find that my website was deleted. This is unexpectable and unprofessional. I have never experienced this with any other website creator before. BE WARNED, THEY DO NOT CARE ABOUT YOU BUT ONLY YOUR MONEY. The support I received was borderline sociopathic, they lack all empathy and only care about your wallet. STAY AWAY!
Reply from Hostinger2026-08-05
Hello Brandon!
Thanks for your feedback. We're sorry to hear about your experience, but we really appreciate your honesty, as it helps us get better.
We'd love to take a closer look into your situation and better understand what happened, so we've sent you a contact request. When you have a moment, please get back to us so we can locate your account and help you further.
Best regards,
Karolina from Hostinger
Again, the most useless company when it comes to supporting your business.
They blocked my email then when I enquired, they told me 1-2 hours and it would be fixed.
4 hours later I then still have to argue with them.
I've told them mutliple times that they're impacting my business and they still don't care.
Reply from Hostinger2026-08-05
Hello Curtis,
Thank you for your feedback. We're sorry to hear about your experience, but we really appreciate your honesty, as it helps us get better.
To shed some light on what happened: the restriction was applied automatically after a security system detected repeated sending attempts to email addresses that don't exist. This protection mechanism is in place to prevent abuse and safeguard the deliverability and reputation of every customer using our email service — but we completely understand it didn't feel that way from your side.
To make sure the situation and the next steps are explained clearly, our dedicated specialist has already reached out to you. Once you have a moment, please get back to us — we're committed to sorting this out together as quickly as possible.
Best regards,
Karolina from Hostinger
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Agung · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Good.
Good.. good.. good..
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Brian · 1 review · Experienced 2026-08-05 ·
★★★★★
Excellent Customer Service Appreciation
Ida was extremely patient, professional, and understanding throughout the entire process. She took the time to understand my situation, guided me step by step, and ensured that the issue was properly resolved.
Her dedication, communication, and willingness to go the extra mile made what could have been a very stressful experience much easier. Support like this truly represents the quality of service customers hope for.
A special thank you to Ida for her exceptional assistance and for making sure I received the help I needed. She is a great example of excellent customer service, and Hostinger is fortunate to have such a valuable team member.
Thank you for your quick response and for reviewing our documents. We appreciate your assistance in resolving the issue and reactivating our services.
We also appreciate your support throughout the verification process. Thank you for your professionalism and prompt help.
Kind regards,
IELTS Classroom Team
