Hostinger

fast responses with solutions

Leidy fixed my problem quickly and…

Leidy fixed my problem quickly and without any hassle. Fast, friendly, and knew exactly what to do. Thank you!

If you are looking to migrate your existing website, don’t.

I’ve had my website hosted with squarespace for a few years. The cost of doing so has increased and so I was looking for a less expensive option. I came across an add for hostinger that specifically stated the ease with which to transition a site from squarespace to their platform. I thought about it for a while and ultimately decided to make the switch. They had a great deal at the time so I bought four years upfront only to learn that as migrating from squarespace wasn’t an option. I spent the next few months trying to figure out how to make this work from switching things around on the squarespace side, to trying to build a similar site with hostinger’s AI and nothing was working. I would effectively have to build my site from scratch again. I reached out to hostinger to try to get a refund for the three years I paid for and was met with email after email of “we are sorry for the inconvenience” and “as you are outside of the 30-day refund window there is nothing we can do”. Hostinger does not have phone support so this was all via email. Each time I would have to explain the situation and a new person would respond to the email with the same templates response. I was told my concerns and request as sent to “higher ups” and ultimately was provided nothing. No support. No refund. And no accountability for false advertising. Don’t waste your time and money with hostinger. Unless your existing website is and unaltered template it cannot be migrated. And the AI builder has a lot of bugs which remove and change what you want to keep as is in the build. I spent 6 months trying to make this work. And when it is all said and done, I am still receiving promotional emails, even though I’ve had to cancel the account myself and have requested they remove my information from their database.

Trying to get a refund for a service I…

Trying to get a refund for a service I thought I needed but actually didn't started out to be very frustrating. Hostinger is run on automations, not phones with humans to interact with. I had to contact via email, which again was frustrating - BUT once I realized that I needed to be specific in explaining the situation, the issue was turned over to a human and it was resolved immediately. So, let that be a lesson for the many other Hostinger customers: your first contact will be with an AI agent so as with all dealings with AI, you must be specific to get the outcome you want.

Mystery Charges

Someone has use my card details and this company is charging me every year even though I'm reversing transactions every year. I've tried to contact them but they refuse to speak to me because I am not the account holder. Even tried changing card but it porta to the new card. Amex refuse to do anything so they are benefiting from this loop hole. I'm now considering account closure with my card company. Hostinger are using this trick to steal my money. Why can't I stop their transactions. You have not made any detail request, you are stealing my money for years. You will not have my details as I have not signed up. This is the fraud loop I'm stuck in. I demand you remove my credit card details, I have no service with you.

Leidy was very helpful in helping me…

Leidy was very helpful in helping me solve my ssl issue, she was patient and willing to look into the site with me, 1000 stars for her and the team at hostinger

NOJUS = THE BIG DOG (for good reason)

I want to thank you, Nojus, for your time and for being so generous in sharing your expertise with me. I wish i knew more about this issue than i do and i am truly grateful for the help and guidance you have given me. Thank you, Nojus,. Sincerely. April Masini 🐝

This is helping me a lot

very easy to use

You can get great help!

Got a difficult SSL issue resolved in 5 min. with Arenijus. Great attitude, great solution. My experience with the AI chatbot was not very positive. 2 hours of wasted time.

Sebastian helped me a lot

Sebastian helped me a lot, I was facing a lot of issue with IPv6 configuration of my VPS server, but in the end he saved me

As a marketing person

As a marketing person, the system gave me all the support needed to make a great impression

a bit long but they do fix the problem

Horrible support

Horrible support; they are more than just useless; they are dangerous

Best hosting company ever!

Very good communication

very nice and very easy to use to old…

very nice and very easy to use to old lady like me.

very good and problem solving

Great service - AI costing estimates lacking

Great service, I believe AI costing needs more clarification

Very Disappointing Support – No Transparency

My experience with Hostinger has been extremely disappointing. My domain wavesmmpanel.com was suspended without any clear explanation. It has been more than 24 hours, and despite contacting support multiple times and submitting all the documents they requested, I still have not received a proper response. Every time I contact support, I get the same generic reply: "We are checking your case and will update you soon." However, no actual update or explanation is ever provided. I am simply asking for transparency. If my domain violated any policy, please tell me the exact reason so I can fix the issue. If there is no violation, then my domain should be reactivated. If Hostinger cannot reactivate it, they should at least provide the necessary transfer authorization so I can move my domain to another registrar. As a paying customer, I expected better communication and faster resolution. Unfortunately, my experience has been frustrating due to the lack of clear information and timely support. I hope Hostinger responds publicly and resolves this issue as soon as possible.

بصراحه شركه عريقه وقويه وبها جميع…

بصراحه شركه عريقه وقويه وبها جميع الادوات التي تساعد على النحاح