HRKGame (hrkgame.com) has a 3.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 33% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
Excellent service. Whenever I've had a problem, customer service has helped me resolve it. In fact, I'm currently waiting for a response regarding a product I purchased, but I'm sure they'll be able to resolve it without any issues. Best regards.
Hello, Thank you for choosing us, and we hope to assist you again in the future. Best regards, Emilia
They have never failed me, totally recommended.
Hello, Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything! Kind regards Mehrnoosh
CD-Key worked on Steam. A+
Hello , Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything! Regards , Linda
Bought numerous games and was never dissappointed, I always recommend it to my friends. Fast key delivery, great prices and full customer support. HRK for the win!
Hello, Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us! Kind regards Mehrnoosh
Everything went fine every time I bought sg from here.
Hello , Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything! Regards , Linda
Hello, Thank you for your feedback! We’re glad to hear you were satisfied with both the prices and the fast delivery. We truly appreciate your support and hope to see you again soon! Best regards, Mahshid
Never had a worse experience with a key store. Bought a ROW key that specifically stated it could be activated in my region, and only after purchasing did it tell me it CANNOT be activated where I live. Luckily I was able to get a “refund” since the code wasn’t redeemed yet, but I was never given the full amount I paid. After a back and forth with customer support for multiple days they’re refusing to refund the full amount. Overall super sketchy website, avoiding them completely from now on.
Hello, We are sorry to hear that you feel this way about your experience. However, we would like to clarify that a full refund was already issued for this order, and proof of the refund has also been provided to you. The key was not redeemed, which is why the refund process was completed successfully from our side. We aim to assist our customers fairly and transparently, and we're sorry you're still dissatisfied despite the refund being completed. Best regards, Mahshid
İrresponsible customer service and Seller never comes to online There's a Trap İf you Buy something marked as (Row) key it doesn't really means this code is for row region I'm telling you from my experience i have brought dead by daylight key i was chatting with support for 3 days only and all of them said i should wait for maximum 72 hours meanwhile it's been 1 week and İ still didn't get my refund back and Support stopped talking with me and I'm still waiting answer from them it's hard to experience email chatting when there's no live support available They keep telling me seller should come online and blablanlah but it's been centuries I'm waiting for this seller to come online
Hello, Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information. Kind regards, Mehrnoosh
Hello, We’re so grateful for your support! We hope to welcome you again whenever you need us. Kind regards, Mehrnoosh
Item delivered on time and no issues with redemption! Speedy and reliable!
Hello, Thanks a lot for your kind words! It would be a pleasure to see you back with us again soon. Kind regards, Mehrnoosh
There was some issue with the payment processing, the payment went through but the website didn't mark it as processed and I had to contact the support but they sent the key right away. I hope they will fix these technical issues in the future because I would like to continue buying from them because of the good price and service, but I do not want to have to contact support each time when I buy something and the payment fails at their end.
Hello, Thank you for sharing your feedback with us. I’ve passed your suggestions on to our technical team, and they will be working on addressing these issues as soon as possible. We truly appreciate you taking the time to help us improve! Kind regards Mehrnoosh
I had an issue unfortunately but it was because of the publisher and not HRK's. They promptly refunded me. Again, it wasn't their fault. I will buy from them again. Otherwise all my other purchases from them were smooth. A+++++
Hello, Thank you for your understanding and for taking the time to share your experience with us. We truly appreciate your patience regarding the publisher-related issue. While some problems can unfortunately occur on the supplier’s side, we always do our best to resolve them as quickly as possible, whether through replacement or refund. We’re glad to hear the situation was handled properly and that your other purchases went smoothly. Your support means a lot to us, and we look forward to serving you again in the future! Best regards, Mahshid
Hello, Thank you for your kind feedback and support! We’re very happy to hear that you had a good experience with our store. We truly appreciate your trust and look forward to serving you again in the future. Best regards, Mahshid
They need to allow PayPal as a payment option if you do not have enough balance in your HRK wallet. If you try to use your balance, you cannot use PayPal to pay the remainder. The other problem is that you cannot use PayPal to add to your HRK balance, only CC. Other than that, great service.
Hello, Thank you for sharing your feedback with us. I’ve passed your suggestions on to our technical team, and they will be working on addressing these issues as soon as possible. We truly appreciate you taking the time to help us improve! Best regards, Emilia
Hello, We’re so grateful for your support! We hope to welcome you again whenever you need us. Kind regards , Linda
bought a key and never received it, when speaking to customer service it felt like they ignored what i said then they gave me a refund which i never asked for and they told me to buy the game again after increasing the price on their site
Hello, We understand your frustration, but the issue with your order was caused by a technical problem from the supplier’s side, which prevented the key from being delivered properly. Unfortunately, in this situation we were unable to provide a working key for the original purchase. Since the product could not be fulfilled, the order was refunded to you as the fastest and safest solution. The price difference you mentioned is related to the current market price on the store and not connected to your previous order. We apologize for the inconvenience caused. Best regards, Mahshid
I purchased a Microsoft Office Professional Plus 2021 key from HRK, which turned out to be invalid and already used. I contacted their support immediately (Ticket #636105) and provided all the requested screenshots as proof. Despite my cooperation, their support team failed to provide a working solution after days of back-and-forth, offering only invalid activation IDs. They did not resolve the issue or offer a refund for a faulty product. I have been forced to initiate a chargeback through my bank to recover my money. Do not trust this store with your payments – you will likely end up wasting your time and money.
Hello, We’re sorry to hear that you had this experience with your order. However, we can confirm that your case has already been resolved and a full refund was issued for this purchase. Our support team requested the necessary activation screenshots in order to verify the issue with the publisher and provide a replacement or alternative solution. Unfortunately, the activation attempts were unsuccessful, so we proceeded with the refund accordingly. We always aim to resolve these situations as quickly as possible and appreciate your cooperation throughout the process. Best regards, Mahshid
Low price, istant delivery. 10\10
Hello, We’re so grateful for your support! We hope to welcome you again whenever you need us. Best regards, Emilia
Fine. Cheap and quick.
Hello, We’re so grateful for your support! We hope to welcome you again whenever you need us. Best regards, Emilia
Good price. Long process of verifying the account.
Hello, Thank you for your feedback! We’re glad you were satisfied with our pricing. We understand the verification process may take some time, and we’re continuously working to make it faster and smoother for our customers. Mahshid
202 reviews matching