HRKGame (hrkgame.com) has a 3.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 33% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
What people say
S
Slewy · 48 reviews · Experienced 2026-05-19 ·
★★★★★
Misleading prices
Showed as the cheapest price for forza 6 only to be scammed out of an additional VAT tax. Borderline illegal considering this has to be disclosed in the real price. This is not america, you include the VAT at the time of purchase.
Reply from HRKGame2026-05-21
Hello,
We’re sorry to hear that you were disappointed with the pricing experience.
Please note that VAT and additional fees are displayed separately during the checkout process before the payment is completed. We understand that pricing transparency is important, and we appreciate your feedback regarding how these charges are presented.
We will make sure to pass your feedback on to the relevant team for further review.
Kind regards,
Mehrnoosh
K
KAYNE G · 1 review · Experienced 2026-05-14 ·
★★★★★
Thought I am going ymto get scammed
Thought I am going ymto get scammed, but worked as planned! Great website!
Reply from HRKGame2026-05-17
Hello,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards,
Mehrnoosh
I purchased a retail key for Microsoft Office pro plus 2024. The listing clearly states that I just had to insert the key and restart Office. However upon doing so I was informed that it was not a retail key bit a volume license key and coould not be used.
I then went backto their listing where they pointed to a drive dowoad for the LTSC version, I oinstaled that again and the key still did not work.
I contacted their support and they told me that I need to select phone activation. I explained to them how they had deceived me and that if I wanted phoen activation, I would have just ordered the cheaper listing.
The reason I dont go the phone activation route is because they always get deactivated down the road and are not reliable.
They have refused to refund me and now Im short 20 usd and no working key. Avoid them at all costs, they are not to be trusted
Reply from HRKGame2026-05-16
Hello,
Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information.
Kind regards,
Emilia
Great discounts on games, excellent customer support, fast delivery.
Reply from HRKGame2026-05-16
Hello,
Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us!
Kind regards
Mehrnoosh
F
Fire · 1 review · Experienced 2026-05-16 ·
★★★★★
The order has been placed on hold
This is the second time I’ve shopped on this site. My first purchase went smoothly and I was satisfied, but today, for some reason, my order was put on hold, and I was told to wait up to 48 hours for customer support to look into it and now it's asking me to verify my identity and upload photos of my ID and credit card, even though my order was paid for and the money has already been deducted. I think that’s absolutely ridiculous and crazy.
Reply from HRKGame2026-05-16
Hello,
Please be informed that while inconvenient, verification is one of the safety measures we have to take in order to ensure that the orders created were made by you. This precaution is to protect you and your HRK Game account, as security is our top priority. It is meant to prevent possible fraudulent attempts and other troubling situations.
Best regards,
Mehrnoosh
Hello,
Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.
Kind regards
Mehrnoosh
L
Linda · 10 reviews · Verified · Experienced 2026-05-07 ·
★★★★★
Game key un-redeemable
Game key un-redeemable
Requested refund
Not received
Game key (product) not received
Reply from HRKGame2026-05-16
We are terribly sorry to hear about this issue.
We would like to kindly inform you, that we have already updated your ticket with the details of the solution to this problem. #(634687)
Please have a look at it at your earliest convenience.
Best regards,
Linda
bought a game, great service, and the most important is instant.
Reply from HRKGame2026-05-15
Hello,
Thanks a bunch for your awesome review! We're so happy you had a great experience with us. Can't wait to have you back again soon!
Kind regards
Mehrnoosh
M
Matheus · 17 reviews · Experienced 2026-05-15 ·
★★★★★
Beyond ridiculous
Beyond ridiculous. I buy a key that does not work. Why? Because it isn't redeemable on my country. The store page does NOT list that fact. I wrote to the god awful support, which refused to give me back my money or a working key. This website is a complete scam with incompetent support.
BEWARE DO NOT BUY. You will get screwed over.
Reply from HRKGame2026-05-23
Hello,
We are very sorry to hear about the frustration regarding the region restriction of your key. Every product page on our website includes a clear notification about regional availability based on the user's location, as well as a dedicated section specifying which countries the key can or cannot be activated in. We always advise checking these restrictions before finalizing a purchase.
Since you did not provide your order details or ticket number in this review, we cannot check your specific case right now. Please provide us with your order ID or contact our support team again so we can re-examine your issue and see how we can assist you.
Warm regards,
Mahshid
A
Art · 1 review · Verified · Experienced 2026-05-06 ·
★★★★★
Great transaction.
Reply from HRKGame2026-05-15
Hello,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards
Mehrnoosh
They charged my credit card, but there's no sign of the game key.
Reply from HRKGame2026-05-16
Hello,
Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information.
Kind regards,
Linda
G
G. · 1 review · Verified · Experienced 2026-05-15 ·
★★★★★
First time user, no complaints
Cheap(er) , easy payment, fast delivery, valid key.
Reply from HRKGame2026-05-16
Hello ,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards ,
Linda
C
Customer · 2 reviews · Experienced 2026-05-13 ·
★★★★★
recommended
fast service, low prices
Reply from HRKGame2026-05-14
Hello ,
We’re so lucky to have awesome customers like you. Always here to help whenever you need us!
Best regards,
Emilia
The website didn't ask me for any private personal information, just required to sign in my account. I bought a w10 key and after a few seconds I could convalidate it successfully.
Reply from HRKGame2026-05-14
Hello ,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards ,
Linda
T
Terry Gilks · 2 reviews · Experienced 2026-05-13 ·
★★★★★
Very fast & works great
Reply from HRKGame2026-05-13
Hello ,
Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.
Best regards ,
Linda
Hello ,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
best regards ,
Linda
L
Lea Bayer · 3 reviews · Experienced 2026-05-13 ·
★★★★★
Great company
Cheaper than anywhere else. Easy to obtain code, has extra points if you pay using revolute which is cool. 10/10 will buy from them again.
Reply from HRKGame2026-05-13
Hello!
Thank you for the perfect 10/10 rating! We are thrilled to hear that we’ve become your top choice for pricing and that the code delivery process was easy for you.
It's also great to know you enjoyed the extra benefits of using Revolut! We try to offer the best options for our customers, and it's wonderful to see that feature being put to good use.
We look forward to your next purchase!
Warm regards,
Mahshid
Twice in a row, they chose to not deliver and raise their price instead
Twice in a row, the keys were not delivered and they instead raised their price. At least, they quickly refunded twice.
2026-05-13 : In response to your reply, I say I lost all possibilities to buy the Steam game I wanted because of your way of handling bought Steam keys deliveries. In the meantime, there was ultimately none left and it was game over for me. Next time, I'll start elsewhere first and with HRKGame.com last. Trust is to be rebuilt again after all that.
Reply from HRKGame2026-05-13
Hello!
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the delivery failure and the price fluctuations you encountered.
Prices can sometimes change due to stock updates from our providers, which may occasionally interfere with a pending order. We are glad that our automated system was able to process your refunds quickly to ensure you weren't left waiting.
We are working on improving our stock management to prevent this from happening again. We hope you'll give us another chance to provide you with a smoother experience in the future.
Warm regards,
