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Hobbies & Crafts

HRKGame

202 reviews

3.6202 reviews
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About HRKGame

Data updated
Website
hrkgame.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
97% (67/69)
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Is HRKGame legit?

HRKGame (hrkgame.com) has a 3.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 33% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

O
Overlooked Game Hits · 1 review · Experienced 2026-04-23 ·

Garbage website

Garbage website. I bought a few keys and one of them did not work. They make you jump through hoops and ask you to contact steam instead of doing their job themselves. Stay away from HRK and use the other more reliable and less lazy key sellers. I had to file a claim with PayPal to get my money back.

Reply from HRKGame2026-05-09

Hello, We are truly sorry to hear about your experience and the frustration this has caused. In cases of key issues, we sometimes ask for specific screenshots or contact with the platform (like Steam) to gather official proof that the key was not activated. This is a necessary step required by publishers to process a refund or replacement. We apologize if this felt like an unnecessary burden on your end.** **We take your feedback seriously and will work on making our support process more efficient and user-friendly. Our goal is to ensure all customers are satisfied with their purchases. Warm regards, **Mahshid**

Every purchase has gone thru with no…

Every purchase has gone thru with no issue. I don’t have to worry with this site. Only constructive thing I would suggest is to have more competitive pricing. Unfortunately I don’t buy a lot from here as it’s cheaper elsewhere. But when I do the transactions are always smooth.

Reply from HRKGame2026-04-30

Hello, Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime. Kind regards Mehrnoosh

d
dopegaar · 3 reviews · Experienced 2026-04-26 ·

Good service

Good service, fast and with quality

Reply from HRKGame2026-04-27

Hello, We’re so grateful for your support! We hope to welcome you again whenever you need us. Best regards, Linda

A
Andrew Taylor · 1 review · Experienced 2026-04-21 ·

always great

always great, easy to purchase, issues are solved when there are any. been using hrk for years.

Reply from HRKGame2026-04-22

Hello, We’re so grateful for your support! We hope to welcome you again whenever you need us. Kind regards Emilia

M
Michael Desbo Riel · 29 reviews · Experienced 2026-04-17 ·

Nice and quick service

Reply from HRKGame2026-04-20

Hello, Thanks a lot for your kind words! It would be a pleasure to see you back with us again soon. Kind regards Emilia

Z
Zoltán · 1 review · Experienced 2026-04-19 ·

Good price,fast delivery.Working…

Good price,fast delivery.Working key..Thanks

Reply from HRKGame2026-04-20

Hello, Thanks a lot for your kind words! It would be a pleasure to see you back with us again soon. Kind regards Mehrnoosh

A
Aidan Griffin · 2 reviews · Experienced 2026-04-17 ·

Requires you uploading photo ID

Requires you uploading photo ID. DO not trust this website they have no right to ask for your passport or ID. They have no live support and dont respond to tickets. Money eater.

Reply from HRKGame2026-04-18

Hello, Please be informed that while inconvenient, verification is one of the safety measures we have to take in order to ensure that the orders created were made by you. This precaution is to protect you and your HRK Game account, as security is our top priority. It is meant to prevent possible fraudulent attempts and other troubling situations. Best regards, Linda

L
Libi · 11 reviews · Experienced 2026-04-13 ·

perfectly

perfectly , thank you

Reply from HRKGame2026-04-16

Hello, Thanks a lot for your kind words! It would be a pleasure to see you back with us again soon. Kind regards Mehrnoosh

K
Krzysiek Wu · 4 reviews · Experienced 2026-04-15 ·

Sold me an used key, then made me to prove it

I found an interesting offer, registered, and paid. Then the "Temu-like" experience started. Key retrieval came with an awkward progress bar, and once I received the key, it turned out it had already been used two weeks before my purchase. I contacted HRK and had to provide a lot of screenshots and even contact Steam to get additional evidence. In the end, after a couple of days, they refunded me. They failed to deliver a valid product and wasted my time just to prove their own failure to deliver. A shady entity with slow and poorly designed/executed processing. Edit1: Yes, I've got refunded, at the end. So not a total scam, just waste of time (couple of days of stress).

Reply from HRKGame2026-04-16

Hello, Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information. Kind regards, Mehrnoosh

a
acerswap · 1 review · Experienced 2026-04-14 ·

Easy to buy

Easy to buy, but a bit slow to provide the key. Anyway, it's cheap!

Reply from HRKGame2026-04-15

Hello, Thanks for choosing us and for sharing your experience! We’re always here if you need anything. Kind regards, Emilia

N
Neil · 6 reviews · Experienced 2026-04-15 ·

super fast delivery great price

Reply from HRKGame2026-04-16

Hello! Thank you for your feedback! We're committed to delivering the best value and speed for every customer. We hope to see you back for more great deals soon! Warm regards, Mahshid

E
E · 1 review · Experienced 2026-04-14 ·

never had problems

never had problems, if the keys were late support answers very fast

Reply from HRKGame2026-04-15

Hello, Thanks for choosing us and for sharing your experience! We’re always here if you need anything. Kind regards, Emilia

M
M Heijn · 11 reviews · Experienced 2026-04-11 ·

Good shop

Good shop, aa always. Redeem nubers realy work. When not you get money back or new number, no problen.

Reply from HRKGame2026-04-12

Hello! Thank you for your continued trust in our shop! We are very happy to hear that you've had a consistently good experience with us. We strive to ensure every key works perfectly, but as you mentioned, we are always here to provide a replacement or a full refund if any issues arise. Our goal is to make sure you can shop with total peace of mind. We look forward to your next visit! Warm regards, Mahshid

Λ
ΛΒΒΞ · 1 review · Experienced 2026-04-12 ·

Where is my game key HRK... WHERE!?

I bought a Steam altergift for 120$ because the game was delisted. Purchase was successful, got emailed a confirmation right away saying everything had processed and my game key/link would be waiting for me in the My Products tab. So i open it and nothing... went to my order history to see if it was processing. Nope. Status is completed, but no game... So I open a suport ticket and send a message. I and get a response pretty quickly saying: "We deeply apologize for the inconvenience. We are investigating this issue. Please wait, We will get back to you soon." Soon huh? Im still waiting... And still have no clue where my game is and my is. And im missing my 120$

Reply from HRKGame2026-04-14

Hello, Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information. Kind regards, Linda

F
Florent · 4 reviews · Experienced 2026-04-12 ·

2 orders, good experience

I ordered two times and everything was smooth.I received my keys quickly.

Reply from HRKGame2026-04-15

Hello, Thanks for choosing us and for sharing your experience! We’re always here if you need anything. Kind regards, Emilia

D
Dirk · 6 reviews · Experienced 2026-04-10 ·

Quick and Easy

Purchase was quick and easy. No issues with the keys I purchased.

Reply from HRKGame2026-04-11

Hello! Thank you for your positive feedback! We are delighted to hear that your purchase was quick and that the keys worked perfectly for you. Providing a fast and seamless experience is exactly what we aim for. We look forward to serving you again for your future software and gaming needs! Warm regards, Mahshid

M
ManuChan · 1 review · Experienced 2026-04-10 ·

Good job 👏👏👏

Reply from HRKGame2026-04-12

Hello! Thank you for your positive feedback!

A
Arnt Pedersen · 16 reviews · Experienced 2026-04-09 ·

Very easy to understand

Very easy to understand, quick process in buying a game and the support is helpful if you have issues! I am coming back

Reply from HRKGame2026-04-10

Hello , Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime. best regards , Linda

J
Joe · 6 reviews · Experienced 2026-03-26 ·

Total scam!

This is my second time dealing with this company's bulshit. And this time is my last time purchasing from their website. They seem to have really fake prices and after you purchase the game, not only you don't receive your game code at all (even though their website says the delivery is instant), but the price immediately after payment jumps up. This was not due to not incomplete payment - the payment was complete, which was confirmed by the HRK email I received and by that the money was indeed taken from my bank account. They also send you a message that your key is ready to be claimed on "My Products" page, but there is no key there and there never was. Their support is very slow to respond as well. I got my money refunded, eventually, but you have to beg them to help you. This website is a literal scam, where as far as I experienced - they just borrow your money and use their fake prices to lure you to do that. I am absolutely surprised that HRK has such a high rating on Trustpilot - my guess is that many of the reviews are fake. Avoid buying from them at all cost!!

Reply from HRKGame2026-04-11

Hello! We sincerely apologize for the frustration and for the experience you’ve had with our service. We truly value your feedback and would like to address your concerns directly. Please be assured that HRK Game is a legitimate platform, and we never intend to mislead our customers with "fake prices." On rare occasions, if our stock is depleted at the exact moment of a purchase or if there is a sudden update from the publisher, the price may fluctuate or delivery may be delayed while our system updates. This is a technical challenge we are constantly working to improve. Regarding the "My Products" page, if a key does not appear immediately, it is often due to a security flag or a synchronization delay in our database. We are glad to hear you received your refund, though we regret that the process felt slow and difficult. We are actively working to increase our support team's response time to ensure no customer feels "ignored" or has to wait for a resolution. We take all reviews—both positive and negative—very seriously as they help us improve. We appreciate your patience and wish we could have provided a smoother experience for you this time. Warm regards, Mahshid

t
tj · 1 review · Experienced 2026-04-09 ·

I bought a game an hour ago

I bought a game an hour ago. Money taken right away, emailed a confirmation right away to say everything had processed and my game key would be waiting for me in the My Products tab. No key. I consulted the FAQ and went to my order history to see if it was processing. Nope. Status is completed, but no game key. I waited 20 minutes as per other instructions. No game key. I wait an hour. No game key. I try to contact support - live chat button does nothing. I open a ticket and send a message. I expect I'll get a response at some point but for a site that says my key would be available immediately I don't really want to be waiting around for a response. I want to be playing the game I paid for. Checked one more time right now before I post this and you guessed it, still no game key. My own fault for wanting £3 off a game I guess. I'll just buy it direct next time because even if there's no discount at least I'd be playing it right now! Update: Minutes after posting this, I receive an email saying my refund has been processed. It has, but I didn't ask for a refund. I asked for my key. Strange company, I wouldn't bother

Reply from HRKGame2026-04-09

Hello, Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information. Kind regards, Mehrnoosh