Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
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Is Huckberry legit?
Huckberry (huckberry.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing and outdoor gear, noting that all items are durable, beautifully designed, and fit wonderfully. People also love the extremely helpful staff, mentioning remarkably fast responses and very personalized customer support during routine returns and size exchanges.
However, some people mentioned experiencing frustrating communication delays and difficulties getting timely responses from customer service representatives when urgent order issues arose. A few consumers noted annoying instances where messages seemed to bounce or went completely unanswered for several days, leaving them waiting for a resolution.
Auto-generated from all reviews of this business. For reference only.
#Jhon replied to my query pretty immediately and on the weekend, no less. He was very informative, professional and gave excellent help with my order. Everyone at Huckberry has been incredibly responsible. I can't recommend them enough. Gems all the way down.
Dr. J. Glascock
I ordered shoes from Huckleberry recently. After I placed my order, I did some research and realized I probably ordered the wrong size. I started the return process and also reached out to their customer service to ask about timelines because the shoe was very popular and I didn’t want to have it sell out before I got my exchange. The customer service team expedited my exchange and upgraded my shipping without me having to ask. I’m now rocking the correct size and expect to place more orders with them in the future.