It's easy to use everything is…
It's easy to use everything is explained well I enjoy it
Reply from Hydrow2024-12-26
Thank you for your review, we're so glad to hear you're enjoying your Hydrow and finding everything easy to use and well-explained!
About Hydrow
Data updated- Website
- hydrow.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 97% (37/38)
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About this business
The Live Outdoor Reality RowerHydrow’s innovative Live Outdoor Reality™ (LOR) technology not only delivers world-class rowing instruction in real time, but does so while leveraging state-of-the-art features that bring the sights, sounds and physical experience of rowing on the water — making Hydrow the closest you can get to an on-river experience without actually leaving your home.Shop Now
Written by the business, not verified by us.Is Hydrow legit?
Hydrow (hydrow.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
This is a first class piece of equipment
This is a first class piece of equipment and experience. My wife and I are both exploring the different workouts and love it
Reply from Hydrow2024-12-26
Thank you for your review, we’re thrilled to hear that you and your wife are enjoying the workouts and loving the Hydrow experience!
Well worth it!!!
Great value product and subscription. The instructors all have their own perspective that highlights different things to think about on how to keep pushing and improving your workouts as well as your strokes
Reply from Hydrow2024-12-23
Thank you for your review, we're so glad you're finding great value in your Hydrow and membership, and that the athletes' unique perspectives are helping you improve and stay motivated!
Great product me and my girlfriend use…
Great product me and my girlfriend use it every day!
Reply from Hydrow2024-12-20
Thank you for your review, we’re so glad to hear that you and your girlfriend are enjoying your Hydrow every day!
Perfect training partner for on the water rovers
Perfect combination of good workout and technique rowing videos. In the short time, I have had the Hydro I think it’s helped my on the water rowing, also quieter than expected…..
Reply from Hydrow2024-12-20
Thank you for your review, we’re thrilled to hear your Hydrow is enhancing your on-the-water rowing and exceeding your expectations!
The machine itself is fantastic and the…
The machine itself is fantastic and the videos are effective motivators. Loving it.
Reply from Hydrow2024-12-20
Thank you for your review, we’re thrilled to hear you're loving the Hydrow and finding the workouts so motivating!
Hydrow has completely transformed my…
Hydrow has completely transformed my fitness routine! The rowing machine is sleek, sturdy, and provides a smooth, quiet ride. What sets Hydrow apart is the immersive experience—the live and on-demand workouts make me feel like I’m rowing on the water with a professional crew. The instructors are motivating, and the scenic views keep every session exciting. It’s not just a workout; it’s an adventure. I couldn’t be happier with my purchase and highly recommend Hydrow to anyone looking for an engaging and effective way to stay fit!
Reply from Hydrow2024-12-20
Thank you for your review and recommendation! We’re thrilled to hear how much you’re enjoying the immersive experience, motivating athletes, and exciting workouts. Here’s to many more adventures on your fitness journey!
Enjoying my hydrow
The hydrow is easy to set up and use. Good variety of workouts, very smooth and screen is a good soze.
Reply from Hydrow2024-12-18
Thank you for your review, we’re so glad you’re enjoying the smooth setup and variety of workouts on your Hydrow!
I've owned the Hydrow Pro for 8 days…
I've owned the Hydrow Pro for 8 days now and have used it 7 out of 8 days. Delivery was on a Sunday and took only a couple days from payment. Set up was a breeze and only took 20 minutes. Everything needed for the install was included. I just followed the instructions. First workout was literally minutes after install. My hip flexors aren't very happy right now, however. It's not an all out rebellion but it's close. This doesn't speak to the machine in anyway other than working part of the 86% of my muscles rarely used. In short, I'm getting a great workout. Overall, I'm very happy with my investment to a better me. Hydrow has done their part. The rest is up to me and I intend on delivering. I highly recommend the Hydrow Pro!
Reply from Hydrow2024-12-18
Thank you for your fantastic review and recommendation! We're thrilled to hear you're enjoying your Hydrow Pro and diving into your fitness journey with such commitment. Keep up the great work; you've got this!
Hydrow is the best rower machine.
I absolutely love rowing on my Hydrow machine, and I find great motivation in following the instructors as they row and lead their workouts, whether it's after stretches, yoga, or other routines. It truly inspires me to push my limits and stay committed to my fitness journey.
Reply from Hydrow2024-12-11
Thank you for your thoughtful review! We're so glad to hear that the athletes and variety of workouts on Hydrow are inspiring you to push your limits and stay committed to your fitness journey, keep up the amazing work!
All aspects- delivery and installation…
All aspects- delivery and installation was flawless.
Reply from Hydrow2024-12-16
Thank you for your review, we’re delighted to hear that your delivery and installation went flawlessly!
I love this rower.
My rower was delivered promptly. The directions for assembly were easy to follow & the rower went together smoothly. The instructors are excellent & the suggested videos are perfect for my current experience & fitness level. I have access to all videos (through the monthly subscription) if I choose.
Reply from Hydrow2024-12-16
Thank you for taking the time to share your experience! We're thrilled to hear that setup was smooth, the athletes are meeting your needs, and you're enjoying the variety of workouts available through your membership, happy rowing!
Great product
Great product. Simple to use. Great workout.
Reply from Hydrow2024-12-10
Thank you for the review, it's great to hear you're enjoying the simplicity and effectiveness of our workouts!
Hardware is excellent but mandatory software is far too expensive for what is delivered.
1 Hydrow is delivered with about 20 cubic feet of box/packaging/styrofoam/plastic. Try getting your collection service to take that away! 2. $44 per month subscription delivers very poor "instructors". Apple Fitness for $10 is far better. But Hydrow's machine won't connect to ANY other content. 3. Hydrow's motivational "Leaderboard" is totally fake -- not showing real time competitors but an algo of supposedly comparable historical data. 4. As noted, Hydrow requires an internet connection but doesn't allow any other content to be displayed on the Hydrow machine -- no Netflix, no AppleTV, etc. For the same price, Peloton does. 5. Hydrow's customer service people are quite responsive but well-trained to give purely anodyne replies to virtually any question or complaint. Happy to sympathize with you and hold your hand but do little/nothing about your issue. I was impressed by the hardware -- excellent quality and works very well. But the unprofessional instructors and inability to access other streaming content makes the $44 per month subscription an on-going irritation. FOLLOW UP: Hydrow's reply to my review pretty much verifies what I wrote -- they'll give you all the sympathy you want but no tangible assistance. Gee, thanks.
Reply from Hydrow2024-12-10
Hi Dana - Thank you for taking the time to leave your review. We’re thrilled to hear you’re impressed with the quality of Hydrow’s hardware as well as the overall responsiveness of our Member Services team. Your detailed feedback is incredibly valuable, as it helps us grow and improve as a company. Whether it’s refining our delivery processes, enhancing our workout content, or optimizing our software, we’re always striving to do better here at Hydrow. Thank you for being a part of the Hydrow community. If there’s anything more we can do to address your concerns, please don’t hesitate to reach out to our team directly.
This exercise is the perfect way to get my heart racing, lungs burning, and feel energized from head to toe!
I’m thrilled with my new Hydro Pro Rower! It’s a total beauty, and it’s made me feel like a million bucks.
Reply from Hydrow2024-12-09
Thanks for taking the time to leave your review - We’re so glad you’re loving your new Hydrow Pro Rower. Here’s to many exciting workouts ahead!
Extreme overcharge and no respectful reimbursement.
I purchased a Hydrow and created a subscription at $45 a month. I had some expenses come up and decided to cancel it for a while so I could recover. I canceled it through Apple Subscription. The subscription never canceled and I was charged for 12 months! I called support and after pushing for help, they offered me 3 months reimbursement and were rude about it saying this was all they would do. Even 6 months would be respectful and 12 months would make me want to return however 3 months is a clear message they do not appreciate the customer business. Completely unfortunate but I will never subscribe to them again, they have lost me as a customer and I'm sure to tell others.
Reply from Hydrow2024-12-06
Hi Catherine - Thank you for taking the time to leave your review. Hydrow’s Digital Basic Membership is managed through the Apple App Store, and all payments for it are controlled directly by Apple. Unfortunately, Hydrow does not have access to the membership fees associated with the Apple subscription, which prevents us from processing a refund for those charges. As a courtesy, we’ve refunded three months of membership from your non-Apple subscription. For further assistance, we recommend contacting Apple App Support directly, as they may be best equipped to assist with this specific issue.
Delivery Experience is awful but the product itself is great!
The product is great. The delivery was absolutely awful!!! They sent it in a small van with one guy to unload it and bring it up to the house. I have pictures and I wish I could post them here. I even had to assist the delivery and carry it up to the house. Hydrow’s delivery company should be fired!
Reply from Hydrow2024-12-05
Hi Ted - Thank you for taking the time to leave your review. While I’m sorry to hear you experienced some difficulties with delivery, it’s great to know you’re enjoying your Hydrow so far. We’ll be happy to review your situation with our delivery partners to ensure we can avoid similar issues in the future. If you ever have any questions or concerns, please don’t hesitate to reach out—we’re always here to help.
Don't buy it you will regret it
Don't buy it you will regret it. IF I COULD GIVE THEM ZERO STARTS I WOULD DO IT. After three years of barely used. The poor quality monitor of the "hydro" broke and I have to pay $500 for another screen and I wil have one year warranty which is completely worthless because after what just happened how can I trust this company. I am sure this new screen will last probably another three or two years after warranty expired plus I have to pay for membership and maybe every three years from now I will need to buy another new screen replacement INSANE. Let's do the math the cost of this equipment is outrageous. This company is SO shameful . UPDATE **YOUR SUPPORT TEAM SENT ME TO BUY ANOTHER SCREEN WITH ONE YEAR WARRANTY ** IF YOU SCREEN IS SO REALIABE WHY BROKE ON ME AFTER THREE YEARS OF BARELY USE. NOT BUYING IT NOW I HAVE A WORTHLESS MACHINE SITTING ON MY HOUSE AND OF COURSE NEED TO CNX THE WORTHLESS MEMBERSHIP "
Reply from Hydrow2024-08-30
Hi Adrianna -- Thank you for taking the time to leave your review. I’m sorry to hear you had difficulty with your Hydrow screen after three years of use. While issues like this can happen over time, needing a replacement after three years is not the expected outcome. We built the Hydrow with longevity in mind, and many members do not need to replace their screens for the full lifecycle of the rower. We understand your frustration and always handle each maintenance situation individually. Please feel free to reach out to our support team at [email protected], and we’d be happy to discuss the replacement screen options with you.
Smooth purchase and delivery
Smooth purchase and delivery. The Hydrow is probably the best rowing machine I’ve ever used.
Terrible company - membership fee is absurd
My favorite part about buying a Hydrow was after I was done paying $2,000 I now get to pay only $500 a year for the membership which if you don’t think about it it’s a great deal!
Reply from Hydrow2024-08-23
Hi Dave -- Thank you for taking the time to leave your review. While Hydrow does offer limited functionality without the membership, we believe that the full membership provides the best workout experience. The $44 (+tax) per month membership allows for multiple profiles on Hydrow, grants access to our premium Live Outdoor Reality content, enables you to track your workout progress, and lets you travel the globe with our talented team of athletes. Please feel free to reach out to our Member Services Team directly if you ever have any questions.
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