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ICEPURE

73 reviews

4.073 reviews
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About ICEPURE

Data updated
Website
icepurefilter.com
Category
Utilities
Location
United States · Pico Rivera
Status
Unclaimed
Last 12 months
72 reviews
Replies to negative
100% (15/15)
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Is ICEPURE legit?

ICEPURE (icepurefilter.com) has a 4.0 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Utilities and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 72 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Julie Miller美国 · 1 review · Verified · Experienced 2026-07-15 ·

Easy to order

Easy to order, quick service, and timely delivery!

S
Sandra Pedersen美国 · 1 review · Verified · Experienced 2026-07-16 ·

Great price!

D
Dave美国 · 1 review · Experienced 2026-07-22 ·

Very quick response and answered my…

Very quick response and answered my question completely

D
Diane美国 · 3 reviews · Verified · Experienced 2026-07-15 ·

Easy to install

Easy to install. Great price.

J
Jimbo美国 · 6 reviews · Verified · Experienced 2026-07-08 ·

Great replacement for our old machine

We needed to replace our old machine. Ice Pure had the best price and we are amazed by how fast it produces quality cubes.

m
mizure美国 · 1 review · Verified · Experienced 2026-07-16 ·

Terrible

Terrible, they do not "filter" anything

Reply from ICEPURE2026-07-31

We're sorry to hear that you're disappointed with the filter. Our customer service team will contact you as soon as possible and work with you on a solution as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this for you.

D
Dawn Barry美国 · 1 review · Verified · Experienced 2026-07-15 ·

Excellent product!

Filters fit perfectly! Huge difference in taste of water! Arrived quickly and affordable price!! I will be ordering again. Thank you!

S
Stephen Lowe美国 · 1 review · Verified · Experienced 2026-07-15 ·

Awesome purchase!

Literally drinking my more water now!

K
Karl美国 · 5 reviews · Verified · Experienced 2026-07-10 ·

Not quit the exact replacement but…

Not quit the exact replacement but fits. Haven’t replaced one yet.

D
Dean Weiss美国 · 1 review · Verified · Experienced 2026-07-08 ·

I had a part break on the machine and…

I had a part break on the machine and I'm trying to get responses by email if I could get a replacement part and it's taking very long. Would just like to get the part to see if the machine works

Reply from ICEPURE2026-07-17

We’re very sorry for the delay and the frustration this has caused. Our customer service team will contact you as soon as possible to follow up on your case and assist you with the replacement part. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this for you.

c
carol美国 · 2 reviews · Verified · Experienced 2026-07-10 ·

Fast delivery

Fast delivery. Great price

R
Roger美国 · 1 review · Experienced 2026-07-16 ·

Efficient Service EI received my order exactly as promised…

I received my order exactly as promised when ordered. When I installed the filter on a Fisher & Paykel fridge it would not allow water flow. I emailed "Contact Us" and ICEPURE replied immediately and gave me some pointers. I figured out that when installing the filter by twisting it 1/4 turn, I had to turn it very much harder than expected to make it seal and lock in the correct position. Everything works great! ICEPURE was very helpful and efficient...impressive these days, just sayin'! Roger

S
Sandy Craig美国 · 2 reviews · Verified · Experienced 2026-07-08 ·

Easy to order

Easy to order, quick shipping, all good!

S
Steven Salz美国 · 1 review · Verified · Experienced 2026-07-08 ·

Could not generate enough torque to…

Could not generate enough torque to move the small connector. Might be beneficial to increase the length of the unit.

Reply from ICEPURE2026-07-17

Thank you for your valuable feedback. We really appreciate you taking the time to share your experience and suggestion. We'll pass your recommendation about increasing the length of the tool to our product team for consideration in future improvements. Your input helps us make our products better. Thank you again!

J
James ODonnell美国 · 2 reviews · Verified · Experienced 2026-06-29 ·

The filters work very well and are less…

The filters work very well and are less than half the price of OEM. Ordering is easy and shipping is fast.

J
James Miles美国 · 1 review · Verified · Experienced 2026-06-29 ·

Easy to order

Easy to order. Receiving emails with updates on order progress.

S
Sue美国 · 14 reviews · Verified · Experienced 2026-06-29 ·

Filters

We had a repair man out to fix our fridge and he suggested we replace our filters, with the filters in question. They fit perfect, easy in, easy out. And they really are a great price

J
Joseph Leslie美国 · 3 reviews · Verified · Experienced 2026-06-16 ·

wrong filter received

wrong filter received. does not fit. what do i do with these worthless filters???

Reply from ICEPURE2026-07-07

We’re very sorry for the inconvenience. Our customer support team will contact you by email as soon as possible to help resolve this issue. Thank you for your patience.

D
Daniel Vigil美国 · 1 review · Verified · Experienced 2026-06-25 ·

Great price fast shipping 🔥

r
rosemary e parro美国 · 1 review · Experienced 2026-06-29 ·

I would like to express while ordering…

I would like to express while ordering filters the company was quick and meet all of my needs. Working with this company was a true pleasure kind and professional and would highly recommend this company.