At iCruise.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Book Your Cruise Online or call our friendly and knowledgeable cruise experts at 1-800-iCruise (1-800-427-8473)
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Is iCruise.com legit?
iCruise.com (icruise.com) has a 4.2 out of 5 rating on OK.one, based on 121 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, patient, knowledgeable, and professional throughout the entire vacation planning and booking stages. Many people frequently mention that friendly representatives always go the extra mile to secure fantastic deals, great prices, and perfectly tailored options for their upcoming trips.
Some reviewers were not happy with the booking process, reporting frustrating issues like poor follow-up after confirmation, unresponsive agents, or unexpected reservation modifications. A few other travelers also felt that customer support and communication were severely lacking once the initial transaction was completed and payments were successfully finalized.
Auto-generated from all reviews of this business. For reference only.
Had a fantastic sell for my cruise. Room was on the promenade deck and could oversee stores, band playing, overall it was a little noisy at times but great view. I enjoyed myself. Will do again
Reply from iCruise.com2026-03-25
Dear Renee,
Thank you for your outstanding review. We are pleased to know that your experience with us was positive and that you enjoyed your cruise! We look forward to the opportunity to assist you in the future. Your support as a valued client is greatly appreciated.
Sincerely,
Toni G.
Vice President of Customer Commitment
