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Written by the business, not verified by us.IDEAL AGENT (idealagent.com) has a 5.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 57 of them were added in the last 12 months. Last updated 2026-08-29.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, highly knowledgeable, and always accessible to answer any questions or address concerns throughout the entire process. Many consumers also appreciate the clear communication, practical suggestions, and smooth guidance provided from the initial listing straight through to the final closing. However, some people mentioned that property transactions could occasionally involve unexpected challenges, highly complex situations, or temporary delays that tested their patience. Reviewers noted that successfully navigating these difficult hurdles required extra effort, careful coordination, and professional resilience to reach a positive outcome.
Auto-generated from all reviews of this business. For reference only.Barry, thank you for taking the time to share this! We're glad Autumn delivered a solid experience for you. If you ever have another real estate need down the road, or if a friend or family member is looking for a dependable agent they can count on, we'd love the opportunity to help.
It took me a long time to get the house listed due to other circumstances, though sanford was patient and checked on me and offered along the way if there was anything he could do for me in regard to the Fort Worth residence that was not yet for sale.
Jeannine, thank you for sharing this! Sanford's patience and willingness to check in throughout a lengthy and uncertain timeline says a lot about his character as an agent. Never pushing, just genuinely offering to help whenever you were ready — that's the kind of relationship-first approach we truly value. We're glad he was there for you every step of the way. If anyone in your life is looking for that same steady, no-pressure support through the process, we'd love the chance to connect them with the right agent.
Brian was prompt in reaching out to us, very accessible in viewing our property for listing as well as during the process after our listing. He gave honest suggestions and walk us through every step of the way he was also always very polite and got the job done.
Sharon, thank you for this! Prompt, accessible, honest, and polite — Brian checked every box and then some. Having an agent who will walk you through every step while keeping it real with suggestions along the way makes the whole process so much smoother. We're glad he delivered that for you. If anyone in your network is looking for that same reliable, hands-on experience, we'd love the opportunity to match them with someone just as great.
Eric was very patient with this octogenarian! He checked on my packing progress, even bringing smaller boxes when I couldn’t lift the packed larger ones. Very thoughtful! He also dealt with the cable company and returned their components for me.
Eric's level of care and thoughtfulness goes well beyond what most would expect from a real estate agent, and we love hearing about it! From monitoring packing progress to handling the little logistics that add up — that's the kind of agent we're proud to have in our network. If anyone you know ever needs that same personal, patient touch, we'd be happy to help find them the perfect match.
Debbie knew exactly how to list our home in a tough market. She highlighted the home's strong points and listed it at the perfect price. She was always available to answer any questions or concerns. We were under contract within a week. Would highly recommend Debbie from Ideal Agent!
Gina, thank you for this! Navigating a tough market takes real skill — knowing how to position a home, price it right, and highlight what makes it shine is what separates a good agent from a great one. Under contract within a week is a wonderful result, and it's clear Debbie brought exactly the right approach from day one. We're so glad you chose IDEAL AGENT and that the experience was one you'd recommend. If any friends or family are facing a similar market and need someone who knows how to get it done, we'd love to connect them with the right agent too.
Terry realtor agent name I was given from ideal agent. So happy to have a well seasoned agent having 30 years plus experience broker/agent. In today’s markets it takes a knowledgeable agent to guide through today’s housing market. Very pleased with ideal agents referral that was given to me. Thank you thank you!
Here's a reply for Marcia's review: Marcia, thank you for the enthusiasm — it's contagious! Matching clients with the right agent is at the heart of what we do, and it sounds like Terry was exactly that. Thirty-plus years of experience in a market like today's is genuinely invaluable, and we're so glad that expertise showed up for you when it mattered most. Your kind words mean a great deal to our entire team. If anyone in your life is looking for that same confidence-inspiring match, we'd be thrilled to find the perfect agent for them too!
She was always there helping us prepare the house to sell
Garry, thank you for sharing this! Having an agent who rolls up her sleeves and helps you get the home ready to sell is the kind of hands-on support that truly sets the experience apart. We're glad she was there every step of the way. If you ever need us again, or if someone you know is looking for that same dedicated guidance through the process, we'd love the chance to help them out as well.
Vickie did a great job the house sold for the asking price in three days. She was very quick to respond to my questions and I was very happy with her professionalism very glad I used ideal agent
Here's a reply for Larry's review: Larry, thank you for sharing this! Asking price in three days — that's a fantastic result, and a clear reflection of Vickie's professionalism and responsiveness throughout the process. We're so glad the experience was a positive one and that you chose IDEAL AGENT. If anyone in your circle is thinking about buying or selling, we'd love the opportunity to deliver that same fast, seamless experience for them as well.
Carrie and Lisa with Shawfield Realty worked with us from the listing till closing. We sold our home towards end of contract, delayed almost two months due to problems with first title company. They were always available for us, definitely recommend them, good people.
Johney, thank you for taking the time to share this! A two-month delay due to title issues is no small hurdle, and having Carrie and Lisa in your corner staying available and steady throughout that process clearly made all the difference. That kind of commitment to seeing a transaction through — no matter what comes up — is exactly what we look for in our agent partners. We're glad it all came together in the end. If you know anyone looking to buy or sell, we'd be happy to match them with agents who will stick with them every step of the way.
Actually I don’t have and idea about this company but the reviews I see it and I think they are very promising and they will make it happen that’s why I’ll go for it
Joel, thank you for the kind words and for taking the time to check us out! We love that our reviews speak for themselves — that track record is something our entire team works hard to earn every day. When you're ready to buy or sell, we'd love the opportunity to show you firsthand what IDEAL AGENT is all about. And if you have any friends or family who are thinking about making a move, we'd be happy to help them as well!
A Predatory Trap—Worse Than iBuyer Lowballs! Do not fall for the "2% commission" trap. It is a classic bait-and-switch designed to lure in homeowners looking to save on fees, only to push you into selling your home for dirt cheap. They want an easy paycheck with absolutely zero work, completely at the expense of your hard-earned home equity. I cannot believe this is what the "top 1%" have to offer—it is nothing but a massive disappointment. It is an insulting, disgusting practice. To put it in perspective, institutional iBuyers like Offerpad offered $223k and Opendoor offered $249k. Yet, the agent Ideal Agents matched me with S.H. From Keller Williams brokerage pressed me to sell for a rock-bottom $215k. What a sick joke. The agent immediately pulled the "I’ve been in the industry for 20 years" card to try and manipulate me into believing it wasn’t possible to sell closer to actual value. In reality, "20 years" just meant he was completely burned out, lacked the integrity or drive to do the actual work required to market a home properly, and wanted to push for a fast, lazy paycheck. Forcing tired, checked-out professionals to stay in the workforce hurts the consumer, hinders the industry, and leads to predatory practices where agents try to rip off homeowners just to make their own lives easier. Homeowners need to know that you do not have to attribute your success to a traditional, unquestioned, and predatory real estate industry that takes advantage of people right alongside lowballing cash buyers, wholesalers, and institutional buyers. Today, it is entirely possible to protect your equity by utilizing AI for market data and working directly with an independent title company to securely sell your home yourself. Avoid this service at all costs. They do not advocate for you; they actively work against you for a quick buck especially if they know you need to move quickly. UPDATE: Look at how fast this company changes its story to save face! In their first response to this review, they claimed that " being advised to accept an offer significantly below market value - is absolutely not aligned with the standard we expect from any agent in our network, and we take this very seriously” and that “they were unable to locate my file in their system" and begged me to reach out. But the second I sent a formal email telling them to cease all contact, they suddenly found my file and updated their response to claim their agent "chose not to take this listing." What an embarrassing corporate pivot. They didn’t reject us—we flatly rejected their lowball strategy and told them to stop harassing us. They stand behind a $215k value all the sudden after apologizing and saying the complete opposite while standard corporate iBuyers offered $249k with the exact same disclosures. They are just trying to protect their corporate rating by gaslighting the consumer.
We appreciate all feedback, including critical reviews, as they give us the opportunity to provide clarity for other homeowners reading this. After a thorough review of this matter, we feel it is important to share the full picture. Our agent conducted a thorough assessment of the property and provided a pricing recommendation based on the home's actual condition, including the roof, foundation, and existing liens — factors that directly impact market value. The $215,000 guidance was not arbitrary or lazy; it was an honest, informed assessment rooted in the realities of the local market and the property's current state. It is also worth noting that our agent ultimately chose not to take this listing, and IDEAL AGENT will not be referring this property to another agent in our network. That decision was made based on the circumstances surrounding this engagement. We understand this was not the outcome the homeowners were hoping for, and we genuinely wish them well. However, we stand fully behind our agent's professional assessment and the integrity of our process. Our Trustpilot record reflects thousands of successful transactions and satisfied clients — and that track record is one we are proud to defend. We wish the sellers the very best in their transaction.
Charles, thank you for the kind words! Professionalism is at the core of everything we strive to deliver, and we're glad that came through in your experience. If you ever need us again down the road, or if a friend or family member is thinking about making a move, we'd be delighted to help them experience the same.
Jonah was fantastic, knowledgeable and understanding, he navigated us through all of the stresses and concerns that selling a home brings. We enthusiastically recommend him to anyone as their agent!
Michael, thank you for the enthusiastic recommendation! Selling a home comes with no shortage of stress and uncertainty, and having an agent who can navigate all of that with knowledge and genuine understanding makes all the difference. We're thrilled Jonah delivered that experience for you. If anyone in your family or network is looking for that same steady, reassuring guide through the process, we'd love the opportunity to be there for them as well.
Kristina provided consistent communication and availability throughout the entire process.
Sharon, thank you for taking the time to share your experience! Consistent communication and availability make all the difference, and we're thrilled to hear Kristina delivered that for you. We'll be sure to pass along your kind words. Wishing you all the best in your new home! — The IDEAL AGENT Team
Melissa and Roger were a top notch team. Everything went so smoothly it was actually a blessing. Highly recommend Melissa and Roger for all our home selling or buying needs!
Thank you so much for sharing this! When the process feels like a blessing, you know the right team was in your corner — and it sounds like Melissa and Roger delivered exactly that. Their teamwork and ability to make everything flow seamlessly is something we're really proud of. We're so grateful for the recommendation, and if anyone in your life is looking to buy or sell, we'd love the chance to connect them with a team that can make it feel just as effortless.
Lynn was very professional. Not like some agents that act like a used car salesmen. Lynn really knows her profession. Great lady to work with. I would do it again if she was my realtor. Thanks for getting me a good price and the closing was smooth.
Roger, thank you for this! Lynn's ability to combine true professionalism with genuine expertise is exactly what sets a great agent apart, and we're glad that came through so clearly in your experience. A smooth closing and a great price — that's the goal every time. We're happy she delivered on both. If you ever find yourself in another real estate transaction, or if someone in your circle needs an agent who truly knows their craft, we'd be honored to help make it just as seamless.
Brian was one of the best r/e agents l’ve used to date.. and l’ve used numerous over the years for residential and commercial purchases and sales. He knocked on my door as l was just about ready to fire my previous agent due to her telling me she was doing stuff she never did! So when he dropped off his card at my office building l had been attempting to sell for the previous year, we discussed what l had been experiencing and he promised me he would have it listed by the end of that day.. so l said everybody talks a good show, so prove you can do it and then we’ll talk! So 2 hours later he came back with the contract, l signed it and by that evening it was listed on both of the sites (the previous agent had told me she had it on for the previous 6 months but never did), and soon after spring arrived this year it sold! And for $25,000 more than l was hoping to receive! I’ve owned a local company for nearly 30 years and have hired (nearly) 70 sales people over the years and Brian is definitely the real deal!!
Thank you so much for taking the time to share such a detailed account of your experience! With nearly 30 years in business and a sharp eye for talent, your endorsement of Brian truly means the world to us. He came in, made a promise, and delivered — same day listing, a smooth sale, and $25,000 above your goal. That's the kind of results-driven commitment we look for in every agent on our platform. If anyone in your professional or personal network ever needs a real estate agent they can count on to actually follow through, we'd love the opportunity to match them with someone just as exceptional.
Shelley was very professional in always keeping us informed and in giving us advice in adjusting our selling price. Documents to sign were forwarded to us immediately. The pictures of our property that were taken by her photographer were excellent. We would recommend Shelley and Ideal Agent to anyone.
David, thank you for such a detailed and thoughtful review! Shelley's commitment to keeping you informed, guiding pricing decisions, and making sure every step moved quickly is exactly the standard we aim for. And professional photography really does make a difference in how a property is presented — glad that came through as well. We appreciate the recommendation for both Shelley and IDEAL AGENT, and if anyone you know is ready to buy or sell, we'd be proud to deliver that same experience for them.
People were coming in droves to look at it and Miranda and her photographer took awesome pictures
Robert, thank you for sharing this! When buyers are coming in droves, you know the presentation and marketing hit the mark — and it sounds like Miranda and her team delivered on all fronts. Great photography truly sets the stage, and paired with the right agent, the results speak for themselves. We're so glad it was such a strong experience. If anyone in your life is looking to sell fast and for top dollar, we'd love the chance to put together the right team for them too.
Debbie is amazing, fantastic job getting my (very challenging) property sold!! Can’t thank her enough…
John, thank you for this! Selling a challenging property takes skill, persistence, and the right strategy — and it sounds like Debbie brought all of that to the table. We're so glad it came together for you and that the experience was worth celebrating. If you ever need us again, or if a friend or family member has a property they're looking to sell, we'd be delighted to help them find their own Debbie.
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