questions answere
my questions were answered to my satisfaction
Pat, we’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records monitoring Minor child monitoring for Family Plans Court records monitoring Address change monitoring Reputation management Sex offender search & monitoringHow does identity theft restoration work?IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.How can I access my IDShield team in an emergency?Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.What is IDShield's cancellation policy?IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing [email protected] with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.IDShield Reviews: Do you utilize them?Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials. Download the IDShield App Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.
Written by the business, not verified by us.IDShield (idshield.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being incredibly patient, kind, and exceptionally knowledgeable when guiding them through complicated account questions and security concerns. Many people warmly appreciate the prompt, highly professional support provided during difficult times, noting that speaking with such helpful representatives brings wonderful peace of mind and genuine reassurance. Some reviewers were not happy with the communication and the overall follow-up regarding their unresolved security issues. A few consumers specifically noted that sent emails lacked proper confirmation receipts, and responses regarding serious breaches felt slow or unhelpful.
Auto-generated from all reviews of this business. For reference only.my questions were answered to my satisfaction
Pat, we’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback
Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help.
So far you kept me safe. Please continue
David, we are glad to hear it. We look forward to continuing to support you in the future, protecting what matters most. Thanks for choosing us.
Robert, thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
I always get answers for my questions and professional and kind representatives. Thanks.
Susan, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
I trust ID Shield to identify issues with my identity.
Thanks for the review. We look forward to continuing to support you in the future, protecting what matters most.
Thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
Identify Theft experts very helpful.
Cathy, thanks for the kind words. We’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback.
The Rep was polite, concerned, knowledgeable, and thorough.
Glen, thank you for the positive review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thank you for being a valued member.
The representative was very professional and concerned about my issue. She gave very good advice.
Darrell, thanks for the kind words. We’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback.
The person who took care of me was extremely helpful. He was very understanding.
Thank you for the five-star review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thank you for being a valued member.
Thanks for the kind words. We’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback.
Having resources available if future issues arise can certainly be comforting. Thank you for being a valued member and choosing our service for peace of mind.
Tim provided excellent customer service in providing me with the information I needed to continue with the ultimate protection of my ID Shield plan. The ultimate professionalism. I’ve been a member for over 18 years and will continue to maintain this needed protection in today’s world of rampant fraudulent activity. ID Shield provides that protection. I highly recommend.
Thanks for the glowing review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thank you for being a valued member for over 18 years!
You provide Excellent Support and Very Important Information that’s occurring in my financial world!!!
Thanks for the kind words. We are thrilled that our team provided you with the support you needed, which was effective for your security. Thank you for being a valued member.
The investigator gave me helpful tips to freeze my credit line so that no one can open an account under my name. Was valuable information.
James, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
The professional manner in which it was facilitated
Sylvia, thanks for the review. We are happy to hear that our team provided you with assistance in a professional manner. Thanks for being a valued member.
Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help.
Thanks for sharing your experience with us. We’re thrilled to hear that our service has been helpful and effective for your security.
Every time I call with questions or concerns, I receive useful advice. It is good to have this resource when I encounter trouble in adverse circumstances.
Wolf, thanks for the kind words. We are thrilled to be of service. We are here if you have further questions or concerns. Please don't hesitate to reach out. Thanks for being a valued member.
103 reviews matching