Why travelers have trusted Insubuy since 2000 When your parents are visiting from overseas or you're headed abroad, you need insurance you can actually rely on. That's why we hold ourselves to a higher standard: 🔸25+ years in business — the first online travel medical insurance marketplace 🔸Licensed to sell insurance in all 50 U.S. states and D.C. 🔸Every phone call answered by a licensed, U.S.-based insurance professional 🔸BBB A+ rated and accredited; Dun & Bradstreet verified; PCI DSS compliant 🔸Assistance in English, Spanish, and Mandarin Chinese 🔸Help before, during, and after your purchase — including claims assistance — at no extra cost Get Quotes Learn more about why to buy from Insubuy. About the reviews on this page: We never offer prizes, gift cards, or incentives for reviews. Every rating here reflects a customer's genuine experience — and we read and respond to them, good or bad. Compare plans and buy in minutes at insubuy.com, or talk to a licensed agent at +1 (866) INSUBUY.
Written by the business, not verified by us.Insubuy (insubuy.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the online platform is exceptionally user-friendly, allowing people to easily browse clear policy information and complete their purchases smoothly. Consumers consistently praise the helpful support team, describing representatives as remarkably patient, friendly, and knowledgeable when guiding clients through available options. Some reviewers were not happy with technical delays, describing frustrating experiences when trying to access and download important account documents from the portal. A few individuals also expressed uncertainty regarding how effectively the policy coverage works when visiting doctors or receiving actual medical treatment.
Auto-generated from all reviews of this business. For reference only.Purchase online, easy to complete the process and obtain ID card.
Thank you for your feedback! We’re glad to hear that purchasing your travel insurance online was quick and easy. Making the process simple—from comparing plans to obtaining your ID card—is a key part of the Insubuy experience. We appreciate you choosing Insubuy and look forward to assisting you with any future travel insurance needs!
Thank you for your review! We're delighted to hear you had a very good experience with Insubuy. Our goal is to make finding and purchasing the right travel insurance simple and stress-free, and we're glad we could meet your expectations. We appreciate you choosing Insubuy and look forward to assisting you again in the future!
Always easy to compare options with a live agent. Have used Insubuy for years to obtain health insurance for abroad. Spoke with Brian and he was great.
Thank you for your continued trust in Insubuy over the years! We're delighted to hear that comparing travel insurance options has always been easy and that speaking with a live agent helped make the process even smoother. We're especially glad that Brian provided great service and assisted you with your overseas health insurance needs. We truly appreciate your loyalty and look forward to helping you with your future travel insurance needs. Thank you for choosing Insubuy!
Autumn explained the different options patiently and in detail. I believe that based on her guidance I will be able to choose an appropriate plan.
Thank you for sharing your experience! We're delighted to hear that Autumn took the time to explain the different travel insurance options patiently and in detail. Helping customers understand their coverage choices and find the most appropriate plan for their needs is exactly what we strive for at Insubuy. We appreciate your trust in Insubuy and are glad Autumn's guidance helped make your decision easier. Thank you for your feedback!
Easy to find policies right for my parents
Thank you for your feedback! We’re delighted to hear that it was easy to find the right travel insurance policy for your parents. At Insubuy, we work hard to make comparing plans simple, especially when searching for coverage options. We appreciate you choosing Insubuy and look forward to helping with any future travel medical insurance needs!
What a great experience after trying to find a travel medical policy with many other companies. Mia Bussing helped me in minutes.. something it seemed like no one else could do.
Thank you for sharing your experience! We’re thrilled to hear that after days of searching for an international travel medical insurance policy, Mia Bussing was able to help you find the right coverage in just minutes. Providing expert guidance and making the travel insurance process simple and stress-free is exactly what we strive for at Insubuy. Thank you for choosing Insubuy, and we appreciate your recommendation!
Autumn answered all my questions, was polite, and helped me choose the most appropriate policy for my needs.
Thank you for sharing your experience! We’re delighted to hear that Autumn was polite, answered all your questions, and helped you choose the travel insurance policy that best fit your needs. Providing knowledgeable, personalized guidance is something we truly value at Insubuy. We appreciate your feedback and thank you for choosing Insubuy!
Incredibly fast, simple, and I got a great rate. I would highly recommend Insubuy!
Thank you for the awesome review! We’re thrilled to hear that your experience with Insubuy was incredibly fast and simple, and that you found a great rate. Making it easy to compare travel insurance options and find the right coverage at a competitive price is exactly what we strive for. We truly appreciate your recommendation and thank you for choosing Insubuy!
The policies are clear and it is easy to compare policies and prices. I also appreciate that there is no problem with covering over 70 year old people. Age 80bwill be a different isdue I suspect.
Thank you for your feedback! We’re glad to hear that you found the policy information clear and that comparing coverage options and prices was easy. We’re also pleased that you were able to find travel insurance options that accommodate travelers over 70, helping you shop with confidence. We appreciate you choosing Insubuy and look forward to assisting you with your future travel medical insurance needs!
How easy was to understand the coverage and the advice of which insurance was best. The payment process was very easy as well.
Thank you for your feedback! We’re delighted to hear that the coverage options were easy to understand and that the guidance provided helped you find the travel insurance plan that best fit your needs. We’re also glad the payment process was simple and seamless. At Insubuy, we strive to make comparing and purchasing travel medical insurance as easy as possible. We appreciate you choosing Insubuy and look forward to assisting you again in the future!
Thank you for your feedback! We're delighted to hear that Brian was very helpful. Our team at Insubuy is committed to providing knowledgeable and attentive customer service, and it's wonderful to know Brian made your experience a positive one. We appreciate you choosing Insubuy and look forward to assisting you again whenever you need help with your travel insurance needs!
Brian Rawls was courteous, informative and very helpful!!!
Thank you for your kind words! We’re so glad to hear that Brian Rawls was courteous, informative, and very helpful, he’ll be happy to know he made a positive impact on your experience. We truly appreciate you taking the time to share your feedback. If you ever need assistance with travel insurance options or renewals, our Insubuy team is always here to help!
Fantastic experience of getting insurance for parents traveling to US
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you had a great experience with our Insubuy team and found the agent to be very informed, efficient, and patient. Providing knowledgeable guidance and clear support is something we truly prioritize when helping customers choose the right travel insurance plan. It means a lot to know that our efforts made your experience a positive one. If you ever have questions about your policy, need help with a renewal, or want to explore more coverage options, we’re always here to help. Thanks again for choosing Insubuy!
Well this is very first experience purchasing health insurance on line and found it quite easy and well executed. I researched somewhat before and your name seems to always be near the top of list for customer satisfaction.
Thank you for sharing your experience! We’re glad your first time purchasing K-1 travel insurance was easy and well executed. It means a lot that Insubuy stood out during your research. We’re here anytime you need help, thanks for choosing us!
Thank you for your feedback! We’re glad to hear you found Insubuy easy to access, that’s something we focus on to make comparing and purchasing travel insurance quick and hassle-free. We appreciate you sharing your experience, and if there’s anything more we can assist you with, feel free to reach out anytime. Thanks for choosing Insubuy!
Thank you so much for your feedback! We’re happy to hear that your purchase and renewal experience with Insubuy was hassle-free, that’s exactly what we aim for when helping customers compare and manage travel insurance plans with ease. We truly appreciate you taking the time to share your experience. If you ever need assistance with a new policy or renewal, our team is always here to help. Thanks again for choosing Insubuy!
Thank you for your kind feedback! We’re so glad to hear you experienced a good, quick response, that’s exactly what we strive for at Insubuy to make travel insurance support fast and reliable. We truly appreciate you taking the time to share your experience. If you ever need help with a policy, quote, or renewal, we’re always here for you. Thanks again for choosing Insubuy!
Thank you for sharing your feedback! We’re so glad to hear that you found Insubuy’s options both affordable and flexible, that’s exactly what we aim to provide when helping customers find the right travel insurance plan for their needs and budget. We truly appreciate you taking the time to leave a review. If you ever need help comparing plans or adjusting your coverage, our team is always here to assist. Thanks again for choosing Insubuy!
Very informed agent. Very efficient. Super patient. Great experience.
Thank you for your kind feedback! We’re thrilled to hear that our agent was very informed, efficient, and patient throughout the process. Providing knowledgeable guidance and excellent customer service is a top priority at Insubuy, and we’re delighted that you had a great experience. We appreciate you choosing Insubuy for your travel insurance needs and thank you for taking the time to share your review!
Easy to use website with clear information. Extension of coverage is easy.
Thank you for your feedback! We’re glad to hear you found the Insubuy website easy to use and the information clear. It’s also great to know that extending your travel medical insurance coverage was simple and convenient. We work hard to make managing your policy as smooth as possible, so your comments mean a lot. If you ever need help with your coverage or have questions, please don’t hesitate to reach out, we’re always here to help. Thanks again for choosing Insubuy!
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