Founded in 2006, the iPower Resale Group is a small, passionate group specializing in the resale of overstock, refurbished, and used Apple® hardware.We are located in sunny Southern California, at 4185 Carpinteria Ave, Suite 3, Carpinteria, CA 93013. You can reach us Monday-Friday 9am-5pm at (805) 745-8587, or email us any time at [email protected].
Is iPower Resale legit?
iPower Resale (ipowerresale.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 14% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-11.
I have purchased several computers and I Pads from them and have been extremely happy with the service, products and the price. I recently had a problem with my MacBook and they quickly figured out the problem and repaired it free of charge.
I recently purchased an “open box” Mac Pro 2019 and paid a premium for that condition. The item I received was heavily used and confirmed by Apple as a used machine, not even a certified refurbished. When I brought this to iPowerResales attention, they denied and only offered and ghosted. When I pushed and got a response after I received the item, they told me they would return it or give me $100 even though used stock they have is going for $800 less. They asked me what I wanted and ghosted me again. If you want what you’re paying for, don’t work with this company. If you’re fine with used, I’m sure they’re fine, but they’re dishonest about the condition of new/open-box/refurbished and they charge a premium for those conditions.
I ordered a refurbished laptop from IPOWER RESALE. FEDEX lost the package . I provided them with a letter from FedEx stating such and it has been 2 months with no response And no refund. If you want some customer service this would not be the company to go to. They are horrible and pray that your package doesn’t get lost because if it does they will keep your money and not refund your money. If I can rate them a zero I would.
I bought a macbook from this Ipower resales which crashed and wanted into a firmware mode within a year. Took it to apple whom discovered the serial number was mostly likely associated with a stolen product. They therefore would not unlock, repair or do anything with a now dead computer. I reached out to ipower - no response - 2 weeks and waiting
ALL IPOWER RESALE SUPERVISORS AND REVIEW TEAM ARE FOOLS.
THEY CANCELED MY ORDERS FOR NO TANGIBLE REASON AND THEY TRIED TO KEEP MY MONEY..
I HOPE YOUR COMPANY COLLAPSES.
YOU ALL ARE CRIMINALS WORKING HAND IN HAND WITH THE SCAMMERS TO RIP OFF CUSTOMERS..FOOLS
Tobias - my manager, responsive and fast!
Absolutely on all issues went my way and tried to make my purchase easy.
I recommend, I recommend, I recommend!
Prices are on the higher end but overall the quality is very good
I had a problem with few macbook. One of them had 130 cycles which qualify as used not open box. And, few macbook had damage boxes.
I’ve bought multiple computers from iPower over the years, and every single one has been excellent. Great customer support, and great quality control. I will always purchase Mac items from this site.
Ten years ago I ordered my first MacBook from iPower Resale and it always served me well. When it was time to buy another, I knew I’d return there to get my next one. RIP old work horse but I am excited to explore the possibilities of this new one.
We are very pleased in dealing with iPower specially our direct contact (Lauren Smith) is fantastic and great to work with. iPower is one of our favorite suppliers!