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Is Ascendtech, Inc. legit?
Ascendtech, Inc. (www.ascendtech.us) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-02.
I ordered an HP laptop motherboard and my experience was awesome. It came in a nice packaging. The installation went great too. My laptop has been running smoothly so far. No issues whatsoever! Would definitely buy again.
If there was a zero stars option, I would have chosen that. Deplorable experience and even worse customer service model. The latter is non-existent. We purchased a motherboard and RAM, both made in China. In an email trail, they admitted to their in-house Shipper labelling all items to Canada as the same classification. In our case, that equated to "machinery". This resulted in duties, taxes, and tariffs as machinery is considered a steel product. We were billed by Canada Customs based on their incorrect classification more than the cost of the products we purchased. Their representative stated by email that their In-House Shipper labels all goods to Canada as the same classification, and does so on a daily basis. When I informed them that the shipping documents I received had an incorrect classification, they met me with denial and a refusal to escalate the call to their Shipper/Receiver or their Supervisor. Asking for the specification sheets to submit to Canada Customs, as part of the appeal process, was met with them sending us screenshots from their website and not spec sheets. They continue to send by email unrelated explanations related to controlled goods and shipping (not pertaining to our shipment). If you are a Canadian buyer, beware of their shipping practices, but definitely, their lack of customer service.
I received my item, and its great and speedy shipping, and great packaging, those people who work there are highly knowledgeable, and I will be doing more business with these guys again
Prompt, Reasonably Priced, Good Product, Smooth Transaction
The product was exactly as described by the seller. It worked very well without any hitch. The transaction with this seller was very good and the seller was prompt and sent it in a timely manner. The shipping cost was also very reasonable, in fact lowest among other I have bought. Recommend buying from this seller
Not only were they able to provide me with an item at a great price and exceptional shipping time, but the customer service was great as well! All around pleased with the transaction from start to finish. Thanks again!
Be very careful, bad experience, I bought a new one and it arrived broken and unusable, then they contact you to return one more nasa part of the purchase in exchange for a good score and a good comment, in reality it seems like a way of acting, I do not recommend it, I bought a brand new motherboard and it arrived brandbroken. It cost me 73 and they only wanted to refund 20, nothing fair.
Shop at some other online store, AscendTech sucks.
I found a laptop mobo that I've been trying to find for months and found one on AscendTech. After careful scrutiny and confirming with Vlad at AscendTech the item was "new" (pulled from an unsold system), I bought it for $229. I wrote a good review. However I just got an email stating the item is damaged and order was cancelled. W-T-H?!?! This company sucks and I'll never shop with them again. Thank god my card wasn't charged! I retrtact my positive review feedback.