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Electronics & Technology

Ascendtech, Inc.

102 reviews

4.7102 reviews
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About Ascendtech, Inc.

Data updated
Website
www.ascendtech.us
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
0% (0/8)
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About this business

Wholesale Computer Parts, Wholesale Computers, Computer Distributor, Computer Liquidation sale, Computer Hardware Supplier, Wholesale Computer Part

Is Ascendtech, Inc. legit?

Ascendtech, Inc. (www.ascendtech.us) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-02.

What people say

Canadian Buyers Beware

If there was a zero stars option, I would have chosen that. Deplorable experience and even worse customer service model. The latter is non-existent. We purchased a motherboard and RAM, both made in China. In an email trail, they admitted to their in-house Shipper labelling all items to Canada as the same classification. In our case, that equated to "machinery". This resulted in duties, taxes, and tariffs as machinery is considered a steel product. We were billed by Canada Customs based on their incorrect classification more than the cost of the products we purchased. Their representative stated by email that their In-House Shipper labels all goods to Canada as the same classification, and does so on a daily basis. When I informed them that the shipping documents I received had an incorrect classification, they met me with denial and a refusal to escalate the call to their Shipper/Receiver or their Supervisor. Asking for the specification sheets to submit to Canada Customs, as part of the appeal process, was met with them sending us screenshots from their website and not spec sheets. They continue to send by email unrelated explanations related to controlled goods and shipping (not pertaining to our shipment). If you are a Canadian buyer, beware of their shipping practices, but definitely, their lack of customer service.

Prompt, Reasonably Priced, Good Product, Smooth Transaction

The product was exactly as described by the seller. It worked very well without any hitch. The transaction with this seller was very good and the seller was prompt and sent it in a timely manner. The shipping cost was also very reasonable, in fact lowest among other I have bought. Recommend buying from this seller

Be very careful

Be very careful, bad experience, I bought a new one and it arrived broken and unusable, then they contact you to return one more nasa part of the purchase in exchange for a good score and a good comment, in reality it seems like a way of acting, I do not recommend it, I bought a brand new motherboard and it arrived brandbroken. It cost me 73 and they only wanted to refund 20, nothing fair.

Shop at some other online store, AscendTech sucks.

I found a laptop mobo that I've been trying to find for months and found one on AscendTech. After careful scrutiny and confirming with Vlad at AscendTech the item was "new" (pulled from an unsold system), I bought it for $229. I wrote a good review. However I just got an email stating the item is damaged and order was cancelled. W-T-H?!?! This company sucks and I'll never shop with them again. Thank god my card wasn't charged! I retrtact my positive review feedback.

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