Founded in 2006, the iPower Resale Group is a small, passionate group specializing in the resale of overstock, refurbished, and used Apple® hardware.We are located in sunny Southern California, at 4185 Carpinteria Ave, Suite 3, Carpinteria, CA 93013. You can reach us Monday-Friday 9am-5pm at (805) 745-8587, or email us any time at [email protected].
Is iPower Resale legit?
iPower Resale (ipowerresale.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 14% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-11.
The MacBook Air M1 is working well. I purchased it on November 25, 2022, and I received it quickly in four days. But it shows a warranty expiration of January 29, 2023 (only two months, not one year). I called Apple Support and they couldn’t change the date. iPower Resale advertised it as “new/open box”. I believe this is deceptive advertising, and request compensation.
After reading iPower Resale's response, I talked to LeeAnne on 12/12/22, around 4:50 pm ET. I said I assumed that an item described as “new / open-box” would be like a new item in all respects except for the open box.
I said my “new” computer only had a 2 month warranty. I asked if iPower Resale could cover warranty costs for an additional 10 months. She said No.
She said iPower Resale provides a 12 mo warranty for direct sales. I asked if they could provide that to me. She said No.
I said the purchase was thru the Walmart website. She suggested buying a warranty from Walmart. I said I didn’t feel I should have to buy a warranty for a new computer.
I said iPower Resale then should say in their descriptions that “new” computers have less than a 1 year warranty.
Reply from iPower Resale2022-12-12
Hello, we are very sorry for your inconvenience. I do not believe we advertise these units as coming with a full 1 year factory warranty; our apologies. Please contact our customer service team so we can find a resolution for you. These units have gone up in price since you purchased; we hope that helps. Thanks for your business!
It's not the first time I have purchased from iPower Resale, this last purchase is my fourth purchase of MacBooks from iPower Resale. The key element here has been the support of Christina is assisting the purchase, and also helping very much in coordinating the purchase. Great customer service as well. Thank you.
Very professional very experience had an issue and the issue was resolved in no time really appreciate the support and I’m looking forward to do more business in the years to come happy holidays to you all thanks Anthony Weaver
Apple support and sales team has all been positive. I am not sure who I spoke with on November 14 but in the pass I have emailed and spoke with Christina Prins who has been very helpful in all matters. Even trying to get me a Apple Gift Card for my purchase on the 14th from the promotion of November 25 to 28. Speaking with Apple sales who would horror the request but we or Apple could not find my purchase order even at the iPower.
I ordered a refurbished MacBook Pro with an M1 Pro chip from this company through Walmart. I’m not the biggest fan of used items, but it was a good deal for the price, so I was like sure, why not. The item ended up arriving early and in amazing condition. I could barley tell it was used, and came with the box, instructions, charger, and everything. Also, the battery health was 100%. Super pleased with my experience!
Thank you iPower Resale for excellent (and friendly) service! The units arrived at our premises in pristine condition as promised! Thank you iPower Resale! You guys rock! We highly recommend iPower Resale!
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