For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

Ironpandafit

ClaimedCollecting reviews

871 reviews

3.1871 reviews
Write a review

About Ironpandafit

Data updated
Website
ironpandafit.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
606 reviews
Replies to negative
100% (319/320)
Do you own Ironpandafit? Claim this profile for free and start replying to reviews.

About this business

Unique-designed Gym Wear with Affordable Price & High Quality.Enjoy Free Shipping $69+ & 30 Days Easy Return.

Written by the business, not verified by us.

Is Ironpandafit legit?

Ironpandafit (ironpandafit.com) has a 3.1 out of 5 rating on OK.one, based on 871 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently love the high quality of the clothing, frequently praising the amazing fabrics, durable materials, and fun, cute t-shirt designs that receive many compliments. Consumers also appreciate the remarkably fast delivery service alongside a friendly support team that quickly and efficiently resolves any order issues. Some reviewers were not happy with sizing inconsistencies, noting that items often arrived much larger or smaller than expected. Others mentioned that international shipping took a very long time and certain items featured thin materials or poor fabric quality. A few people also experienced frustrating delivery delays or packaging issues when trying to receive their orders.

Auto-generated from all reviews of this business. For reference only.

What people say

My order is still processing even…

My order is still processing even though I made the order a week ago. There’s literally nothing to process about the order: You have the inventory. You have the payment. You have the customer information. Pack it and ship it. I worked hard for the money I spent. The chances of me buying anything from this company again is slim.

Reply from Ironpandafit2024-06-24

Dear customer! We're truly sorry for the delay in processing your order and the frustration it has caused. We understand your concerns and assure you that we're looking into this immediately. Sometimes, processing can take longer due to various factors, but we agree that it should be handled efficiently. We'll ensure that our team works to get your order packed and shipped as soon as possible. We appreciate your patience and understanding during this time. If there's anything specific you need or any further concerns, please don't hesitate to let us know. Here is the customer service email: [email protected] We value your business and hope to have the opportunity to serve you better in the future. Ironpandafit Team

It was slow getting it but I got it…

It was slow getting it but I got it yesterday and it’s cute and now very happy

Reply from Ironpandafit2024-06-24

Dear customer! We're glad to hear that although the delivery was slower than expected, you've received your order and you're now very happy with it! Your satisfaction is important to us. If there's anything else we can assist you with, feel free to let us know. Thank you for your patience and understanding. We appreciate your positive feedback! Ironpandafit Team

The sizes were much smaller than…

The sizes were much smaller than described. Way too long waiting time for shipping.

Reply from Ironpandafit2024-06-22

Hi there We're sorry to hear about the sizing issue and the extended shipping time you experienced. Your feedback is crucial for our improvement. Please reach out to our customer service with your order details so we can assist you further. Thank you for bringing this to our attention. Best Regards,

Okay Product - Poor Customer Service

While I have enjoyed the multiple shirts I have ordered from IronPandaFit, the lack of communication and lengthy shipping time (which is not disclosed prior to ordering) is a real turnoff. My most recent order was ordered almost three weeks ago and still has not been delivered. They also use a shipping/tracking service that is not regularly updated and is not reliable. Won't be ordering here again - they are not worth the hassle.

Reply from Ironpandafit2024-06-19

Hi there We're glad to know you've enjoyed our shirts but truly sorry for the disappointment caused by the delayed shipping and communication issues. It's never our intention to inconvenience our valued customers. Your feedback is invaluable to us, and we're already looking into enhancing our shipping processes and communication channels. To personally address your current order's status and ensure a resolution, please kindly email us at [email protected] with your order details. We understand your frustration and hope for an opportunity to regain your trust in the future. Thank you for bringing these concerns to our attention.

I placed an order but have not received…

I placed an order but have not received any tracking information or shipping information. I'm even thinking this might be a scam! I even placed a large order but have not heard anything since then. Ive even emailed the customer support email and it says that its an invalid email address. Started thinking on calling the bank to cancel the transaction since I've been scammed before by other vendors that did this same thing.

Reply from Ironpandafit2024-06-15

Hi there We are deeply sorry for the concerns you've raised and the distress this situation has caused you. We assure you that we are a legitimate business and are committed to resolving your issue promptly. Given the problems you've encountered with our customer support email, we recommend reaching out to us directly through [email protected], where we can provide you with updates on your order and confirm the validity of your transaction. We understand your hesitation and the potential need to involve your bank; however, we encourage you to give us an opportunity to address this directly. Your order is important to us, and we will do everything we can to ensure you receive the information and service you deserve. Please accept our sincere apologies for any inconvenience this has caused. Best regards Ironpanda Team

Shipping takes forever

Buying and finding the items I wanted was easy. But I ordered my items 2 weeks ago and still haven't received them. Saying they haven't even shipped. Edit: Received my packages just took longer and didn't get any updates about shipping.

Reply from Ironpandafit2024-06-01

Hello Customer, We're sorry for the trouble with the delayed shipment of your order. We're actively looking into this and will expedite your package. Expect a shipping update soon. We value your patience and deeply regret the inconvenience caused.If you need further assistance, please contact our customer service [email protected]. Apologies again and thank you for understanding. Best regards,

Order Num - IP101727 (No tracking info??)

Ordered 2 weeks ago. Im not entirely sure if im going to receive my order?. I received an email this morning asking to rate my experience but my order still just says accepted and theres no tracking information or anything to suggest its on its way?. Just looking to know when i can expect to recieve my order if at all.

Reply from Ironpandafit2024-05-29

Dear customer, We're sorry to hear about the uncertainty surrounding your order. We assure you, resolving this is our top priority. Rest assured, we're urgently checking on the status and will supply tracking details and an expected delivery timeline shortly via email. The untimely review request was sent in error; please disregard it. For more update, please feel free to reach out to us at [email protected]. Your understanding means a lot to us. Warm regards,

Too much of a hassle

1. This place ships from China and takes 3 weeks to get your item. 2. If you have an issue with your item, you would most likely have to ship your item back which is not cheap. 3. I had originally ordered a small t-shirt (as the shirt was described as a loose fit weightlifting shirt with an 185lb model weightlifter wearing a large). My typical size is a medium. When this shirt arrived, it was so small I could barely get it over my shoulders. I had kindly asked to exchange or for a LARGE since their sizing is extremely off. After several email exchanges, I waited another month and received an EXTRA LARGE. The whole process was a nightmare with wait times that weren't worth the hassle. 4. Their customer service did a great job with trying to help with these issues but I will never order from a place in China again.

Reply from Ironpandafit2024-05-22

Dear customer! We're genuinely sorry to hear about the extensive delays, sizing discrepancies, and the inconvenience you faced with the exchange process. It's disappointing that our international shipping times and sizing inconsistencies fell short of your expectations. While we're glad our customer service team made efforts to assist, we acknowledge that the overall experience was far from ideal. We understand the frustration with additional shipping costs for returns and the prolonged wait times. Your feedback is critical in helping us identify areas needing improvement, including clearer size guidance and potentially reviewing our shipping methods. We regret losing your trust and can assure you that we're actively working on enhancing our services to prevent similar incidents in the future. Despite the negative experience, we appreciate your patience throughout and hope that you find the perfect fit elsewhere. If there's anything further we can assist with, please don't hesitate to let us know. Here is the customer service email: [email protected] Ironpandafit Team

Package Takes a long time

Package takes forever and please note why here. For those finding this thread in google. Appears the issue is that some sellers claim USA shipping. In reality the items are not in the US. The sellers use Fast Track Express to instantly generate a tracking number that appears the item is in hand. It is not in hand. Once it finally arrives from overseas then it is delivered to USPS. That’s why it looks “stuck”. Most of the sticking points are near customs ports. Queens, Chicago, etc. Latest evolution of clever sellers…. Hope this helps people who are complaining about long packages.

Reply from Ironpandafit2024-05-18

Dear customer! Thank you for sharing your insights, which can indeed help clarify the process for others. We understand the frustration with longer delivery times when expectations aren't met. It's important for sellers to be transparent about shipping origins and timelines. We're committed to improving communication and ensuring customers are well-informed about their shipments every step of the way. If you're experiencing a similar issue, please reach out to our customer service team directly for personalized assistance. Here is the customer service email: [email protected] Ironpandafit Team

My first time dealing with iron panda I…

My first time dealing with iron panda I just placed two orders today and I did it separately so I’m hoping that you can combine them and give me the free shipping because it’s over $70. Order numbers ip102684 and ip102674. Wasn’t planning on ordering another item but would like to save the $15 shipping charges. I did receive an email indicating they could not combine the orders which makes no sense to me. I literally ordered these about 15 minutes apart. I wasn’t thinking I wasn’t sure if I was gonna order a second item or not that’s why I gave the three star review if they could combine those shipments, I would certainly give it a much higher review.

Reply from Ironpandafit2024-05-18

Dear customer! We apologize for any confusion, and we understand your disappointment regarding the shipping charges. While our system might not automatically combine orders placed separately, we value your patronage and would like to make things right. Please reach out to our customer service team directly with your order numbers, and we'll do our best to manually adjust the shipping fees and ensure you benefit from the free shipping offer. Your feedback is crucial, and we're eager to turn your experience around. Here is the customer service email: [email protected] We appreciate your understanding and look forward to assisting you further to merit a higher rating. Thank you for choosing Iron Panda! Ironpandafit Team

Sizing is a little off

Ordered a pair of shorts and went off their size guide. So I ordered a large and when they arrived they're a little big on me. Plus the text across the thigh seems larger than the pics and isn't really centered but starts on the inseam of the leg basically. So it's fairly weird looking and if you want to be able to read it you have to turn your thigh outward. I'd almost rather the text be about 60% of the size and centered on the thigh. Tried to contact Iron Panda on Friday and no response yet. Even their "chat" isn't really a chat and no one responds. Their "FAQ" page doesn't exist and their return policy is blank so it seems like the site is just thrown up to get purchases and then ignore the customers if there's a problem. When it shipped I got a tracking number from Italy but when the package arrived it had a California origination. The Italian tracking number never updates or shows any progress either. The only reason I'm giving a review is because it seems like they respond on here.

Reply from Ironpandafit2024-05-08

Dear customer! We're genuinely sorry to hear that your experience with our sizing and product design did not meet your expectations. We appreciate your detailed feedback regarding the sizing discrepancy and text placement; it helps us improve. We understand your frustration with the delayed response from our customer service team – this is not the level of service we strive for. Regarding our online presence, please accept our sincerest apologies for any confusion or inconvenience caused by outdated or malfunctioning website sections. We're working diligently to rectify these issues立刻 to ensure a seamless experience for all our customers In light of your concerns, we'd like to make it right. Could you please share your order details with us here or attempt reaching out again via email at [[email protected]]? We're committed to finding a suitable solution, whether that's an exchange, return, or any other assistance needed. Your satisfaction is paramount to us. Thank you for bringing these issues to our attention, and we look forward to resolving this for you swiftly Ironpandafit Team

Zero order/delivery updates

So far, not a great experience. I have yet to receive either of my two orders placed over a week ago. There's been no relevant shipping updates - in fact, one order shows it was delivered a full month before I even placed the order. Won't order from this shop again. Editing my review to 3 stars. I appreciate the shop responded to my feedback promptly. However, I would comment that no link to track my shipment was previously provided via email, nor is the tracking number recognizable (UPS, Fedex, etc) and there was no indication the product ships from The Netherlands. I was on a US web site and naturally presumed shipping was within the US. Had I received an email with a tracking link, I'd have never posted. Communicate with your users!

Reply from Ironpandafit2024-05-08

Dear customer! Here is our time frame: Our delivery time is usually 12-15 business days, the product's processing time is 3-7 days, which might be sooner. Please check it~ And the parcel is in the normal processing and shipping time frame on the basis of the shipping & processing time of the page. Hope for your understanding. Here is the customer service email: [email protected] Best regards. Ironpandafit Team

Ordered over a month ago, never arrived

I ordered over a month ago, the tracking number says it’s here since 17th of April but didn’t arrive, I’m supposed to pick it up at the local sorting centre but don’t have any idea where that could be, I’ve been trying to reach them but they don’t answer my emails or the chat online, so don’t expect your order to arrive at all IP-78196 Update: they told me to try again the email, it’s been 3 days and nothing again, just disappointing. Update2: I finally got my package and they helped me find it, the quality is what I expected but I had to wait almost 2 months to finally get it to my hands, I’m in South America so idk if the mail is better in the US, so have that in mind when you buy

Reply from Ironpandafit2024-05-07

Dear customer! We're truly sorry for the extended delay and the difficulties you faced in locating your package. It's disappointing that our initial communication attempts fell short of your expectations. We're relieved to hear, however, that you've finally received your package, albeit with considerable delay. We appreciate your patience throughout this process and are glad the product quality met your expectations. Regarding your feedback, we're taking concrete steps to enhance our customer support responsiveness, particularly for international customers. Your journey has highlighted areas where we must improve, including clearer shipping communications and faster issue resolution. We hope to regain your trust with future interactions and assure you of our commitment to providing a smoother experience going forward. Thank you for updating your review and for your understanding. If there's anything further we can assist with, please don't hesitate to reach out. Ironpandafit Team

Can U guys help me update my package…

Can U guys help me update my package information? The order number is IP- 92623

Reply from Ironpandafit2024-04-28

Dear customer! We'd be happy to assist! Please note that for security reasons, we can't directly process this request through this channel. Kindly contact our customer support via email or live chat with your order, and they will promptly help you update your package information. We appreciate your understanding and are here to ensure a smooth process for you. Here is the customer service email: [email protected] Ironpandafit Team

Poor quality product

Poor quality product. The end of the draw string broke off the first time wearing and the inside is fraying bad already. Only worn once

Reply from Ironpandafit2024-04-20

Dear buyer~ We are so sorry for the inconvenience to you about the bad quality about what you received Regarding the quality issues you raised We have received it and will optimize and correct it Please send product pictures and detailed questions to our customer service email: [email protected] We hope our sincere attitude can gain your understanding Warm regards

Shipping takes way too long

Reply from Ironpandafit2024-04-01

Dear customer! We're sorry to hear that you found the shipping time unsatisfactory. While we strive to ensure timely deliveries, external factors like distance, customs, and carrier delays can occasionally impact transit times. Your order has been marked as delivered. We appreciate your patience throughout the process. If you need any assistance or have feedback regarding the shipping experience, please don't hesitate to contact our customer service team. Here is the customer service email: [email protected] We value your feedback and will use it to improve our services. Ironpandafit Team

I had ordered a XL by mistake.

I had ordered a XL. it was too big. So I emailed you to exchange for a LG. I immediately received an email saying we sent you the correct size. My defenses went up with your AI response. I never said you did anything wrong on your side. I just wanted to exchange for a smaller size. In the email you also said you could send me a lg for 15% off. I don’t think so. Maybe you should tell your customers you don’t do returns, so don’t ask for them Disappointed customer Todd

Reply from Ironpandafit2024-03-31

Dear customer! We apologize for any misunderstanding or frustration caused by our previous communication. It was not our intention to imply any error on your part. We value your satisfaction and are more than willing to facilitate an exchange for the correct size. Please disregard the discount offer—it was a mistake on our end. We do indeed have a returns and exchange policy in place to serve our customers' needs. Let's make this right—please respond to our email with your order details, and we'll arrange for a free exchange to a Large size as requested. Here is the customer service email: [email protected] Your satisfaction is our top priority. Sincerely, Ironpandafit Team

the shirt runs small

the shirt runs small, the material feels cheap for it being $30, cute graphic. Definitely need to size up 1 or 2 sizes depending on how you want it to look.

Reply from Ironpandafit2024-03-24

Dear Samantha Avery We are so sorry for the size problems you met We are willing to remake a new and correct size to you as compensation if you still needed? Would you mind to tell us which size and which design you needed please ? And could you please send us your order number or your email address and then we will check it asap Waiting for your replly and thanks for your understanding All the best

Not worth the price

It took way too long to receive, the material is very low quality, and the vinyl is in such weird places that the shirts fit awkwardly.

Reply from Ironpandafit2024-03-17

Dear Kat Serrano ~ Hope you are well:) We are sorry to see your review as you have received an unsatisfactory item and we apologize for any inconvenience this may cause you. Please leave your email address or order number so that we can send you a private message and check your order details and provide you with a solution. Could you please send us some screenshots to [email protected] about what you received and then we will help you asap Looking forward to your early reply. Sincerely~

Is it ever coming???

I have also ordered from here weeks ago and it has still yet to leave the factory?! Keeping in mind that I had even paid for express shipping, for it to be weeks with no updates.... If I order regular shipping would I have been waiting months?! If your ordering from here for a special someone or and event plan that out like 2 months prior just to be safe.

Reply from Ironpandafit2024-03-05

HI Jennifer Rodriguez ~ Sorry to bring you a bad shopping experience In response to your question about long production time We will optimize it Would you mind sending us your email address or order number so we can solve the problem for you? Once we have your order number, we will send you an email to verify and resolve the issue Looking forward to your reply All the best

People also looked at

Nerdywave3.2
Ironpandas
Tokyo-Tiger
Purplehecate
Cherrykitten
geeksoutfit.com3.1
Pagewings
Guidingcross