iTrustCapital is an award-winning fintech software platform for digital assets. The company provides 24/7 access to dozens of cryptocurrencies and physical precious metals through Premium Custody Accounts for everyday investing, self-directed Tax-Advantaged Crypto IRAs for long-term retirement savings, and Treasury Accounts for businesses, trusts, non-profits, and other entities. Leveraging a highly secure closed-loop system, third-party US banks, custodians, and institutional storage providers to secure client assets, iTrustCapital delivers greater asset security and flexibility for retail and institutional clients alike.
Written by the business, not verified by us.iTrustCapital (itrustcapital.com) has a 5.0 out of 5 rating on OK.one, based on 166 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Hats off to Mo & Jett with iTrustCapital. Your step-by-step instructions over the phone were extremely helpful to move my assets off of a cold wallet (which I was quite nervous about) over to iTC. Had I known it was as simple as you made it, I would have done it a long time ago.
Thank you, Rob! We're glad Mo and Jett was able to walk you through the transfer. Please feel free to reach out to us with any further questions.
Julian was polite informed and right to the point just like I like it. I had just come to IRS capital website and received a phone call right away. That service! Thank you so much!!!
Thank you, Thomas! We're glad Julian was able to assist you. Feel free to reach out with additional questions.
I am totally computer illiterate and Jeff walked me through the steps on the phone. It took over 30 minutes to help me complete my task. He was very patient kind and pleasant.
Thank you, Rebecca! We're glad Jeff was able to walk you through everything. Feel free to reach out with additional questions.
Josh is the man, knowledge big time. Itrust don't lose him. Not many techs like Josh. He is way above 5 stars and more.
Thank you, Todd! We're glad Josh went above and beyond for you. Feel free to reach out with additional questions.
Josh B. was very helpful, friendly, and patient
Thanks for the kind words, Kayla! Feel free to reach out with additional questions.
Great customer service, Rafael was very helpful in helping me understand the complexity of rolling over over a 401k and an existing 401k Roth into my Itrustcapital account, thanks Rafael!
Thank you! We're glad Rafael was able to help simplify the rollover for you. Feel free to reach out with additional questions.
Aryton did excellent job in providing what I needed.
Thank you, Sheila! We're glad. Ayrton was able to help you out. Feel free to reach out with additional questions.
Rafael stepped me through every part of the process for transferring part of my traditional IRA to an ITrustCapital IRA. Help me filled out all the forms and uploaded to the website very easy.
Thank you, Michael! We're glad Rafael was able to assist you through the process. Feel free to reach out with additional questions.
Made the call to straighten out some details on funding and was able to accomplish this very quickly and easily. Appreciate Julian's assistance
Thank you! We're glad Julian was able to assist you. Feel free to reach out with additional questions.
Jonathan is willing to share what he knows and was patient to listen and paid attention to what I needed before jumping to a standard response. Thank you.
Thank you! We're glad Jonathan was able to assist with what you needed. Feel free to reach out with additional questions.
I had to make a transaction in a time crunch situation. I was fortunate to get with Josh C to help me. He was spot on the ball. He did whatever was necessary to facilitate my request and I received the results as needed and as promised, thanks to his help. Thanks again Josh C.
Thank you, Rick! We're glad Josh was able to facilitate your request. Feel free to reach out to us with additional questions.
Fransisco was very helpful and friendly. Help me figured out why I can’t fund the account. Had a very positive experience. Highly recommended.
Thank you, Thitkorn! We're glad Francisco was able to assist you with the funding issue. Feel free to reach out with additional questions.
It was a real pleasure to work with Darya Pirzadeh to make the updates to my iTrustCapital account. She was always very responsive and very helpful walking me through the process. Thank you Darya!!
Thank you, John! We're glad Darya walked you through the process. Feel free to reach out with additional questions.
Very much appreciate Jonathan's friendly helpfulness and expert advice during the process of opening my account. He saved me time and was very prompt in responding to my emails/texts. He kept me apprised during the transfer process, offering advice to speed up the process and letting me know where things stood and what to expect regarding the timing of things. Thank you Jonathan! You made it go so smoothly!!
Thank you, Bill! It's good to know Jonathan saved you time and assist you with the process of opening your account. Feel free to reach out with additional questions.
Josh the rep was so patient and kind with me. Answered all of my questions and helped me with my transaction
Thank you, Katarina! We're glad Josh was able to assist you with the transaction. Feel free to reach out with additional questions.
Francisco, at ITrust Capital, was extremely helpful dealing with me. I cannot say it enough that it is pleasure dealing with ITrust and their customers service especially Francisco.
Thank you, Timothy! We're glad Francisco was able to assist you. Feel free to reach out with additional questions.
Romeo was very knowledgeable & helpful while setting up my account & facilitating the rollover from my former company. Highly recommend!
Thank you, Melanie! We're glad Romeo was able to assist you with the account setup. Feel free to reach out with additional questions.
Chris with I trust capital was very helpful and stayed with me until the issue was resolved
Thank you, Larry! We're glad Chris was able to help resolve your issue. Feel free to reach out with additional questions.
My first experience with Itrust Capitol was with the agent Francisco. He was very helpful and responsive getting me acquainted with things on the website.
Thank you! It's good to know Francisco was able to help you get acquainted with the website. Feel free to reach out with additional questions.
Francisco has been a great factor in the process of rolling over an old 401k in to a traditional IRA with ItrustCapital. He's called me back and informed me of the process and updated me when the check was received and when funds will be available etc.. My experience has been stellar so far and I'm looking forward to the future with them. Highly recommend!
Thank you, Eric! We're glad Francisco was able to assist you with the rollover. Feel free to reach out to us with additional questions.
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