iTrustCapital is an award-winning fintech software platform for digital assets. The company provides 24/7 access to dozens of cryptocurrencies and physical precious metals through Premium Custody Accounts for everyday investing, self-directed Tax-Advantaged Crypto IRAs for long-term retirement savings, and Treasury Accounts for businesses, trusts, non-profits, and other entities. Leveraging a highly secure closed-loop system, third-party US banks, custodians, and institutional storage providers to secure client assets, iTrustCapital delivers greater asset security and flexibility for retail and institutional clients alike.
Written by the business, not verified by us.iTrustCapital (itrustcapital.com) has a 5.0 out of 5 rating on OK.one, based on 166 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Jonathan is extremely helpful answer questions and offering guidance. Also patient, great overall customer service.
Thank you! We're glad Jonathan was able to assist you. Feel free to reach out to us with additional questions.
Ayrton Svenson was extremely helpful with moving my crypto from an exchange to Itrust. The exchange made it difficult to move my tokens but Ayrton stayed with me and guided me through what needed to be done for a successful transfer. TRUST ITRUST and ask for Ayrton!!!
Thank you, Barry! We're glad Ayrton was been able to help you with your transfer. Feel free to reach out to us with any additional questions.
Jonathan is always helpful and keeps me informed
Thank you,Diane! We're glad Jonathan was able to assist you. Feel free to reach out with additional questions.
Romeo did a great job informing on information regarding a rollover and the expectations moving forward.
Thank you, Jason! We're glad Romeo was able to assist you with the rollover. Feel free to reach out with additional questions.
Rafael's has reached out to me several times in regard to an upcoming transfer of funds to iTrustCapital, and ensuring all things are in order. It certainly has made me feel as though this will continue to be a company that I can count on to support me throughout this process, and the next.
Thank you, Christine! We're glad that Rafael's proactive communication have helped you feel confident throughout your transfer process. Feel free to reach out to us with any additional questions.
Romeo helped me navigate the new upgrades on your website. He also mentioned that he would recommend making the holdings page show all of the holdings in the account on one page like previous site.
Thank you, John! We're glad Romeo was able to help navigate new updates on the site. Feel free to reach out with additional questions.
Josh B. handled all of my questions and led me through the interface to make the transfer request that I was unfamiliar with since their software upgrade. I'm very pleased with iTrust Capital. Thank you!
Thank you, Mary! We're glad Josh was able to help you navigate through the interface to make your transfer request. Feel free to reach out with additional questions.
These guys are at the top of their game. ITrustCapitol is always doing exactly what I need and Fransisco helped me thoroughly today. Thanks guys.
Thank you! We're glad Francisco was able to assist you thoroughly. Feel free to reach out with additional questions.
Very professional, courteous, and fast. What a great experience.
Thank you for the kind words, Bill! Feel free to reach out with additional questions.
Had a bit of trouble setting up my account but Chris Lee went the extra mile to resolve my issue. Very helpful.
Thank you, Jim! We're glad Chris was able to help resolve your issue. Feel free to reach out with additional questions.
Josh was a great today 5 star customer service 👏
Thank you, Greg! We're glad Josh was able to help you out. Feel free to reach out with additional questions.
Francisco was fantastic! Patient, knowledgeable and determined to solve my issue! Great company and reliable team!
Thank you, Mike! We're glad Francisco was able to resolve your issue. Feel free to reach out with additional questions.
A shout out to Bob and Rafael, at I trust capital. It's been a long road thanks, for your help on the withdrawal
Thank you, Lyle! We're glad Bob and Rafael were able to assist you with the withdrawal. Feel free to reach out with additional questions.
Thank you, Braheem! It's good to know Romeo was helpful, Feel free to reach out with additional questions.
Great customer service and prompt call time Andrew was great polite and friendly
Thank you, Don! We're glad Andrew was able to assist you. Feel free to reach out with additional questions.
The customer service is alway very good and detailed. I had to have a few changes to my account profile and Darya was excellent in her responses and follow up. Thank you for such good support.
Thank you, Rob! We're glad Darya was able to assist you with your profile. Feel free to reach out to us with additional questions.
Thank you for the positive feedback, Ricardo!
There is so much misleading information and outright false information! It was a breath of fresh air! My experience was amazing! The young man name is Josh B.! He was extremely knowledgeable and very professional! I asked a lot of questions! He was courtesy and extremely respectful! He made me feel like I actually mattered and in today’s fast paced world, it is getting harder to get questions answered respectfully! I just wanted to say Thanks to Josh B.!
Thank you, Bill! We're so glad you had such a positive experience thanks to Josh. We're here to assist you, so feel free to reach out to us with any further questions.
Romeo helped me with additional questions I had regarding an Excess Roth IRA contribution I made in 2025. He was very helpful. Thanks.
Thank you, Rick! We're glad Romeo was able to assist you with your ira concern. Feel free to reach out to us with additional questions.
Great customer service. Thanks Julian and Romeo for your patience in explaining everything to a newbie.🙏 💯💪💯
Thank you, Mark! We're glad Julian and Romeo were able to help explain everything. Feel free to reach out to us with additional questions.
166 reviews matching
