iTrustCapital is an award-winning fintech software platform for digital assets. The company provides 24/7 access to dozens of cryptocurrencies and physical precious metals through Premium Custody Accounts for everyday investing, self-directed Tax-Advantaged Crypto IRAs for long-term retirement savings, and Treasury Accounts for businesses, trusts, non-profits, and other entities. Leveraging a highly secure closed-loop system, third-party US banks, custodians, and institutional storage providers to secure client assets, iTrustCapital delivers greater asset security and flexibility for retail and institutional clients alike.
Written by the business, not verified by us.iTrustCapital (itrustcapital.com) has a 5.0 out of 5 rating on OK.one, based on 166 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Rafael was professional, courteous, and quick while resolving my questions about my account.
Thank you, Crystal! We're glad Rafael was able to assist you. Feel free to reach out to us with additional questions.
Chris was so professional and patient, and answered all my questions.
Thank you! We're glad Chris addressed the questions you had. Feel free to reach out with additional questions.
I love the personal service I received today from Alex with I trust capital! He was extremely knowledgeable and patient w me helping me to navigate sending crypto! It’s very comforting to know he is there to speak with when I have an issue. I will be sending most of my crypto to I trust now because of this personal service!!! Thanks again ALEX!!!!
Thank you, Stephen! We're glad you had such a positive experience with Alex. Please feel free to reach out to us with additional questions.
Romeo was very helpful, knowledgeable, and had answers to all of my questions. Great Service!
Thank you, Gregg! It's good to know Romeo was able to address your questions. Feel free to reach out with additional ones.
Great experience, fast and friendly service. Jonathan Kim was a pleasure to work with, he was very patient and knowledgeable!... look forward to doing more transactions in the future!
Thank you, Craig! We're glad Jonathan was able to assist you. Feel free to reach out to us with additional questions.
Jonathan made the process simple and easy to understand when guiding us to the right information in order to rollover an IRA to Itrust Capital. I'm glad to have met the Itrust Capital team at XRP Las Vegas with Brad Kimes. Thank you Itrust Capital! Lee G.
Thank you, Lee! We're glad that Jonathan made your rollover process simple. It’s also wonderful to know you had the opportunity to meet the team at XRP Las Vegas. Feel free to reach out to us with any additional questions.
Raphael is a professional. Articulate, knowledgeable,and very patient.
Thank you, Doug! We're glad Raphael was able to assist you. Feel free to reach out with additional questions.
Andrew was very helpful in setting up our account. I was concerned speaking to someone over the phone instead of in an office but he was great to work with and gave me his direct line.
Thank you, Kent! We're glad Andrew was able to assist you with the setup. Feel free to reach out with additional questions.
Francisco was so helpful getting our account in order. He was patient and polite and offered great customer service.
Thank you, Charlene! We're glad Francisco was able to assist you. Feel free to reach out to us with additional questions.
I’ve been really happy with iTrustCapital overall. Customer service has been excellent, and my rollover/transfer was processed quickly and without hassle. Fees aren’t as low as I’d like, and the $500 minimum is a bit of a downside, but those are minor compared to the level of service I’ve received. Overall, a solid choice for anyone looking to hold crypto in a retirement account.”
Thank you! We're glad you've had a positive experience with our team. We appreciate the kind words. Feel free to reach out to us with additional questions.
Rafael helped me through two withdrawals. No anxiety, even tho the security protocol is robust.i always get great staff support at itrust.
Thank you, Edward! We're glad Rafael was able to assist you with the withdrawals. Feel free to reach out with additional questions.
I had a problem that I couldn’t resolve, so called iTrust and it was answered by Rafael. I’ve had the pleasure of working with him on another issue. He is totally consistent with his knowledge and expertise and provided a solution once again. He is genuinely concerned and goes that extra mile.
Thank you, Rick! It's good to know Rafael was able to resolve your issue and go the extra mile. Feel free to reach out to us with additional questions.
Exceptional customer service! Unmatched follow-up communications. Trent and Jonathan provide exceptional support that defines the iTrust brand.
Thank you! We're glad Trent and Jonathan were able to help you out. Feel free to reach out to us with additional questions.
Thank you for kind words, Roger! Feel free to reach out with additional questions.
Francisco was very professional answered all my questions i highly recommend.
Thank you, Chris! We're glad Francisco was able to assist you. Feel free to reach out to us with additional questions.
Romeo Delavictoria was incredibly helpful every step of the way. What could have been an overwhelming paperwork process felt like a walk in the park with his guidance. His patience made all the difference. Highly recommend working with him. Thank you Romeo!
Thank you, Garrison! We're glad Romeo was able simplify the whole process for you. Feel free to reach out to us with additional questions.
My experience with iTrustCapital over the last few years has been outstanding. Recently, Josh C helped me with a distribution transaction and everything worked perfectly. Josh C quickly followed up with a response to email communication. I highly recommend iTrustCapital because of there secure and reliable systems, processes, and great staff like Josh C.
Thank you, Mark! We're glad Josh was able to assist you with the distribution. We truly appreciate your kind words.
Darya was very helpful, kind and patient! I enjoyed working with her to verify my email change. She and iTrustCapital went over and beyond to verify my new email account. I appreciate that and feel that my valuable assets are safe with them. I highly recommend iTrustCapital and look forward to using all their services.
Thank you! It's good to know our team, especially Darya, went above and beyond for you. Feel free to reach out to us with additional questions.
Thank you, Mark! Feel free to reach out with addiitonal questions.
Johnathon was very helpful, very patient and an overall excellent representitive for I Trust Capital. Give him a raise!
Thank you, Luke! We're glad Jonathan was able to assist you. Feel free to reach out to us with any additional questions.
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