Excellent service
Excellent service . Quick and easy, my cards came exactly on the day & time when orderd.
iVisa (ivisa.com) has a 4.1 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
Excellent service . Quick and easy, my cards came exactly on the day & time when orderd.
The entire visa application was very straightforward and professional. The process was expedited quickly and efficiently. The only negative element was that when I searched for the appropriate website to lodge the visa application, the iVisa webpage did not make it clear that this was a third-party company rather than, what I had assumed was, the official government website.
The assistance of the Ivica support crew in cancelling a misleading application by me for Visa on a third-party commercial intermediary (iVica) rather than the official government channel was a saving grace. The support crew were most professional and effective in rectifying this matter.
Dear Denis, Thank you for your review! Please note that an email containing all relevant information regarding your case has already been sent to you. Wishing you a great week ahead. If you need any further assistance, our support team is available and ready to help. We’re here for you, Cássia Specialized Support Team, iVisa.com.
paid 308 euros for 3 visas for kenia. If I had done it in the oficial kenia site it would have been only 105 euros
Dear Herbert, We’re sorry to hear about your experience and would like to better understand what happened in your case so we can properly review it and provide the necessary assistance. At the moment, we were unable to locate any order associated with the name displayed on Trustpilot. Could you please contact us at [email protected] and provide your Order ID? Once we have this information, our team will be able to investigate your case in detail and offer further guidance. We would also like to clarify that iVisa is a third-party service provider that assists customers with visa and travel document applications. Our goal is to simplify the application process by helping ensure that all required information is correctly submitted and by providing support throughout the process. As an independent service provider, we have our own processing fees. We truly appreciate your feedback, as it helps us continue improving our services and customer experience. If you need any further assistance, our support team is available and ready to help. We’re here for you, Cássia Specialized Support Team, iVisa.com.
Good Service
The lady that attended me was so kind, helpful and obliging - I thank her.
I applied for a tourist visa, the process was very simple easy to understand and within 24hrs had confirmation of my visa, excellent service will definitely use again.
I like the fact that I was able to communicate with a customer service personnel and that gave me insights on what I was doing
Very easy process and responded as promised
Real easy, user friendly system
Applying for the UK visa is not an easy process. The various steps, after the on-line application, require many procedures leaving one uncertain as to what will happen next.
It's a trap. Don't use them
Dear Chris, We would like to better understand what happened in your case so we can properly review it and provide the necessary assistance. At the moment, we were unable to locate any order associated with the name displayed on Trustpilot. Could you please contact us at [email protected] and provide your Order ID? Once we have this information, our team will be able to investigate your case in detail and offer further guidance. We would also like to clarify that iVisa is a third-party service provider that assists customers with visa and travel document applications. Our goal is to simplify the application process by helping ensure that all required information is correctly submitted and by providing support throughout the process. As an independent service provider, we have our own processing fees. We truly appreciate your feedback, as it helps us continue improving our services and customer experience. If you need any further assistance, our support team is available and ready to help. We’re here for you, Cássia Specialized Support Team, iVisa.com.
Dear everyone: never EVER use this fraudulent company. I was forced to go through them for my UK visa due to the official government app not working. Bought an insanely expensive (€750) 4-hour package since I only found out 1 day prior to visiting that I needed the visa. They promise to have it ready in 4 hours max, but nothing. They then sent a message that it would be there the next morning. Nothing. In the morning a message that it would be there 30 mins before check-in at the international train. Again: nothing. I was then forced to buy a last minute visa with another company and it was there in minutes AND only costed €30. Now I have RETURNED from my visit and still I never received my visa through these frauds. I complained and asked for me money back, but they refused. I even said I would settle for half, but they refused, saying "they depend on the government to get the visa". Wtf guys, I had it in minutes while being stressed at the damn train station! So be warned: they charge ABSOLUTELY RIDICULOUS PRICES and they don't deliver what they promise. Total scam!
Hello! We're sorry to hear that your experience did not meet your expectations. We'd like to clarify that iVisa is an optional third-party service provider. Travelers are always free to apply directly through the relevant government authorities if they prefer. Our service is designed to simplify the application process by reviewing applications for accuracy, providing customer support, and submitting them on the applicant's behalf where applicable. As explained, while we process and submit applications from our side as quickly as possible, the final decision and issuance of the travel document always depend on the government authority responsible for issuing it. Unfortunately, we cannot control or guarantee government processing times. At the moment, we were unable to locate any order associated with the name displayed on Trustpilot. Could you please contact us at [email protected] and provide your Order ID? Once we have this information, our team will be able to investigate your case in detail and offer further guidance. We look forward to hearing from you and reviewing your case. If you need any further assistance, our support team is available and ready to help. We’re here for you, Cássia Specialized Support Team, iVisa.com.
It would have helped to have a keyboard for the payment and have retirement as an option in the app for employment type. Otherwise it is just perfect in my opinion. Thank you.
Dear Griffin, Thank you for sharing your feedback. We understand that travel requirements have changed over time and that the process may feel different compared to the past. Visa requirements are determined by governments, and at iVisa we aim to make the application process easier by providing guidance, support, and assistance to help travelers complete their applications correctly. We appreciate your feedback and are always here to assist. We hope you have a great week. iVisa.com
Make sure you have passport information which made application seamless. Easy to follow and each stage communicated promptly. Only a few pages to complete and a speedy outcome was provided. Recommend iVisa for anyone .
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