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Education & Training

JADE Learning

70 reviews

4.170 reviews
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About JADE Learning

Data updated
Website
jadelearning.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
70 reviews
Replies to negative
100% (11/11)
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Is JADE Learning legit?

JADE Learning (jadelearning.com) has a 4.1 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Education & Training and its reputation is good. 74% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Charles Plane · 1 review · Verified · Experienced 2026-06-25 ·

I was very impressed with the class…

I was very impressed with the class instructor. He was most knowledgeable and conducted the class in an informative and entertaining manner. The hours went quickly leaving most of us wishing it to go on longer.

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Sigifredo Tijerina · 1 review · Verified · Experienced 2026-07-30 ·

program is great very knowledgeable

Reply from JADE Learning2026-08-04

Thank you, Sigifredo! We're so glad you found the program knowledgeable and valuable — we appreciate you taking the time to share your experience!

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Barney OLDFIELD · 1 review · Verified · Experienced 2026-06-15 ·

Quality program

Ease of use. Quality programs/classes

Reply from JADE Learning2026-08-04

Thank you, Barney! We're so glad you found our programs easy to use and high quality — we appreciate the great review!

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Edward Fowler · 1 review · Verified · Experienced 2026-05-30 ·

It was informative and easier than last…

It was informative and easier than last year.

Reply from JADE Learning2026-08-04

Thank you, Edward! We're glad to hear this year's course felt more informative and easier to complete — we appreciate you sharing your experience!

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T Rogers · 2 reviews · Verified · Experienced 2026-07-01 ·

Jade learning used to be easy learning…

Jade learning used to be easy learning and licensing credit. Now it is not interactive for the end user

Reply from JADE Learning2026-07-27

Hi T, thank you for sharing this feedback, and we're sorry to hear the updated format hasn't felt as interactive as the previous version. We really appreciate you flagging this, and we'll pass it along as we keep working to improve the learner experience. Thank you for being a JADE Learning customer.

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Tony Meade · 1 review · Verified · Experienced 2026-07-03 ·

Overall a good experience

Overall a good experience, and very educational.

Reply from JADE Learning2026-07-28

Hi Tony, thank you for sharing your feedback! We're glad to hear your course was both a good experience and educational. If there's ever anything we can do to make it a 5-star experience next time, we'd love to hear from you. Thanks for choosing JADE Learning!

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gordon postenrieder · 1 review · Verified · Experienced 2026-01-01 ·

The old format was much better easier…

The old format was much better easier to understand and work

Reply from JADE Learning2026-07-27

Hi Gordon, thank you for taking the time to share your feedback. We're sorry the new format hasn't felt as easy to follow as the previous one, and we appreciate you letting us know — it helps us keep improving the experience. Thank you for being a JADE Learning customer.

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Christopher Bakken · 1 review · Verified · Experienced 2026-07-04 ·

Done

Easy to use!

Reply from JADE Learning2026-07-27

Hi Christopher, thank you for the great review! We're glad to hear the course was easy to use from start to finish. Thanks for choosing JADE Learning!

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Jason Thompson · 1 review · Verified · Experienced 2026-03-05 ·

Easy to use and I didn’t have to…

Easy to use and I didn’t have to contact CIB

Reply from JADE Learning2026-07-27

Hi Jason, thank you for the review! We're glad the course was easy to use and that we could handle your reporting directly with CIB so you didn't have to. Thanks for choosing JADE Learning!

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Jeff Yanero · 1 review · Verified · Experienced 2026-01-24 ·

great interaction

Reply from JADE Learning2026-07-24

Hi Jeff, thank you for the 5 stars! We're so glad the interaction left a great impression — that's exactly what we aim for. We appreciate you taking the time to share your experience!

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Rick Cardenas · 1 review · Verified · Experienced 2026-01-15 ·

This is a much more difficult update…

This is a much more difficult update than previous versions. I enjoy taking my time and spreading out the days to digest and understand code changes. It's much easier for me online.

Reply from JADE Learning2026-07-24

Hi Rick, thank you for the great review! Being able to learn on your own schedule is one of the things we're most proud of — life is busy and your education shouldn't have to wait for a fixed schedule. We're so glad that worked well for you. Looking forward to seeing you in a future course!

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Jim Drott · 1 review · Verified · Experienced 2026-06-01 ·

The content was great

The content was great. I liked the work at your own pace learning

Reply from JADE Learning2026-07-24

Hi Jim, thank you for the great review! Being able to learn on your own schedule is one of the things we're most proud of — life is busy and your education shouldn't have to wait for a fixed schedule. We're so glad that worked well for you. Looking forward to seeing you in a future course!

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CHAI SAEPHAN · 1 review · Verified · Experienced 2026-07-15 ·

Great project

Reply from JADE Learning2026-07-24

Hi Chai, thank you! Feedback like yours keeps us motivated to keep delivering the best experience we can. We really appreciate you taking the time — see you next time!

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Jaime Contreras · 1 review · Verified · Experienced 2026-03-30 ·

Absolutely the worst

Absolutely the worst. They advertise not paying before you complete and yet I was charged immediately. I tried reaching customer support and had no luck multiple days trying. Finally had to call my bank to challenge the charge and after weeks it was finally returned back without any explanation or apology for not getting back to my many emails. Do not use this service. I won’t mention the name of the service I used instead but was cheaper, quicker, and got my license within weeks. Again, do not use Jade Learning.

Reply from JADE Learning2026-07-24

Hi Jaime, we sincerely apologize for the inconveniences you experienced. We recently migrated to a new platform, and with that transition the format and timing of when course fees are due also changed. We are sorry if that was not communicated clearly enough on our website. If there is anything else we can help clarify or resolve, please don't hesitate to reach out.

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Phillip Wood · 1 review · Verified · Experienced 2026-04-01 ·

New format requires increased memory…

New format requires increased memory retention

Reply from JADE Learning2026-07-24

Hi Phillip, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!

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Cara Smith · 4 reviews · Verified · Experienced 2026-07-22 ·

The website is difficult to use…

The website is difficult to use compared to the sites ftom previous years.

Reply from JADE Learning2026-07-24

Hi Cara, thank you for sharing your experience. We're sorry your experience wasn't everything it should have been and we appreciate the candid feedback. Your comments have been shared internally so we can continue to improve. We hope to have the opportunity to provide a better experience next time.

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Raymond West · 3 reviews · Verified · Experienced 2026-07-22 ·

I have used Jade Learning for years

I have used Jade Learning for years. I always liked them. They got bought out by another company. They are completely different in every way. I don’t like the new format. I especially dislike that the course has a deadline to finish.

Reply from JADE Learning2026-07-24

Hi Raymond, thank you for your feedback. We are always looking for ways to improve, and we value your time in sharing your thoughts. We're sorry the experience wasn't what you were used to — we hope to have the chance to win you back.

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D. B. · 10 reviews · Verified · Experienced 2026-02-24 ·

GrandpaB

I have been a licensed Electrician for over 55 years and when I started in the trade it was difficult to find people to give classes and training. That was before computers, but now most states require continuing education, and I always use JADE Learning because I like the way they present the information and you can review it as much as you need too.

Reply from JADE Learning2026-07-24

Hi D., thank you so much for your continued loyalty — it truly means everything to us! Knowing that you keep coming back year after year is the greatest compliment we can receive. We're committed to earning your trust every time. See you next renewal!

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Timothy Matyas · 1 review · Verified · Experienced 2026-04-01 ·

I had an issue with my dates and I was…

I had an issue with my dates and I was being charged a late fee. But I talked to the CSR and they resolved the issue right away.

Reply from JADE Learning2026-07-24

Hi Timothy, thank you for the kind words! We're so glad our team was able to help resolve your issue and get you back on track. That's exactly the kind of experience we aim for. We appreciate your patience and your trust in us!

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TITLE - Michael Wayne Mead · 3 reviews · Verified · Experienced 2026-03-20 ·

The process was super easy to sign up

The process was super easy to sign up, sign in and get the lessons started.

Reply from JADE Learning2026-07-24

Hi Title, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!