I was very impressed with the class…
I was very impressed with the class instructor. He was most knowledgeable and conducted the class in an informative and entertaining manner. The hours went quickly leaving most of us wishing it to go on longer.
JADE Learning (jadelearning.com) has a 4.1 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Education & Training and its reputation is good. 74% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I was very impressed with the class instructor. He was most knowledgeable and conducted the class in an informative and entertaining manner. The hours went quickly leaving most of us wishing it to go on longer.
Thank you, Sigifredo! We're so glad you found the program knowledgeable and valuable — we appreciate you taking the time to share your experience!
Ease of use. Quality programs/classes
Thank you, Barney! We're so glad you found our programs easy to use and high quality — we appreciate the great review!
It was informative and easier than last year.
Thank you, Edward! We're glad to hear this year's course felt more informative and easier to complete — we appreciate you sharing your experience!
Jade learning used to be easy learning and licensing credit. Now it is not interactive for the end user
Hi T, thank you for sharing this feedback, and we're sorry to hear the updated format hasn't felt as interactive as the previous version. We really appreciate you flagging this, and we'll pass it along as we keep working to improve the learner experience. Thank you for being a JADE Learning customer.
Overall a good experience, and very educational.
Hi Tony, thank you for sharing your feedback! We're glad to hear your course was both a good experience and educational. If there's ever anything we can do to make it a 5-star experience next time, we'd love to hear from you. Thanks for choosing JADE Learning!
The old format was much better easier to understand and work
Hi Gordon, thank you for taking the time to share your feedback. We're sorry the new format hasn't felt as easy to follow as the previous one, and we appreciate you letting us know — it helps us keep improving the experience. Thank you for being a JADE Learning customer.
Easy to use!
Hi Christopher, thank you for the great review! We're glad to hear the course was easy to use from start to finish. Thanks for choosing JADE Learning!
Easy to use and I didn’t have to contact CIB
Hi Jason, thank you for the review! We're glad the course was easy to use and that we could handle your reporting directly with CIB so you didn't have to. Thanks for choosing JADE Learning!
Hi Jeff, thank you for the 5 stars! We're so glad the interaction left a great impression — that's exactly what we aim for. We appreciate you taking the time to share your experience!
This is a much more difficult update than previous versions. I enjoy taking my time and spreading out the days to digest and understand code changes. It's much easier for me online.
Hi Rick, thank you for the great review! Being able to learn on your own schedule is one of the things we're most proud of — life is busy and your education shouldn't have to wait for a fixed schedule. We're so glad that worked well for you. Looking forward to seeing you in a future course!
The content was great. I liked the work at your own pace learning
Hi Jim, thank you for the great review! Being able to learn on your own schedule is one of the things we're most proud of — life is busy and your education shouldn't have to wait for a fixed schedule. We're so glad that worked well for you. Looking forward to seeing you in a future course!
Hi Chai, thank you! Feedback like yours keeps us motivated to keep delivering the best experience we can. We really appreciate you taking the time — see you next time!
Absolutely the worst. They advertise not paying before you complete and yet I was charged immediately. I tried reaching customer support and had no luck multiple days trying. Finally had to call my bank to challenge the charge and after weeks it was finally returned back without any explanation or apology for not getting back to my many emails. Do not use this service. I won’t mention the name of the service I used instead but was cheaper, quicker, and got my license within weeks. Again, do not use Jade Learning.
Hi Jaime, we sincerely apologize for the inconveniences you experienced. We recently migrated to a new platform, and with that transition the format and timing of when course fees are due also changed. We are sorry if that was not communicated clearly enough on our website. If there is anything else we can help clarify or resolve, please don't hesitate to reach out.
New format requires increased memory retention
Hi Phillip, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
The website is difficult to use compared to the sites ftom previous years.
Hi Cara, thank you for sharing your experience. We're sorry your experience wasn't everything it should have been and we appreciate the candid feedback. Your comments have been shared internally so we can continue to improve. We hope to have the opportunity to provide a better experience next time.
I have used Jade Learning for years. I always liked them. They got bought out by another company. They are completely different in every way. I don’t like the new format. I especially dislike that the course has a deadline to finish.
Hi Raymond, thank you for your feedback. We are always looking for ways to improve, and we value your time in sharing your thoughts. We're sorry the experience wasn't what you were used to — we hope to have the chance to win you back.
I have been a licensed Electrician for over 55 years and when I started in the trade it was difficult to find people to give classes and training. That was before computers, but now most states require continuing education, and I always use JADE Learning because I like the way they present the information and you can review it as much as you need too.
Hi D., thank you so much for your continued loyalty — it truly means everything to us! Knowing that you keep coming back year after year is the greatest compliment we can receive. We're committed to earning your trust every time. See you next renewal!
I had an issue with my dates and I was being charged a late fee. But I talked to the CSR and they resolved the issue right away.
Hi Timothy, thank you for the kind words! We're so glad our team was able to help resolve your issue and get you back on track. That's exactly the kind of experience we aim for. We appreciate your patience and your trust in us!
The process was super easy to sign up, sign in and get the lessons started.
Hi Title, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
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