Our Story JardinVue was founded on a simple truth: true elegance is felt, not just seen. In a world of fleeting trends, we create dresses that celebrate timeless style. We design for the modern woman who finds romance in the everyday. Our collection—from artful florals to minimalist solids—is made to be a versatile canvas for your life. And with new styles introduced weekly, your journey from dates to celebrations is continuously inspired by fresh, elegant designs.
Written by the business, not verified by us.Jardinvue (jardinvue.com) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 38% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-09-01.
Most reviewers were somewhat happy with their experience overall. Consumers frequently express satisfaction with the elegance, high-quality materials, and beautiful designs of the clothing received, noting lovely compliments. Many people are pleased with how the pieces feel and fit, describing the designs as effortlessly chic and polished. However, some customers also noted several significant issues, particularly concerning misleading product appearances and discrepancies in sizing. A small portion of people felt strongly about difficulties during the refund process, mentioning negotiations for partial returns or refusal of refunds. Other reviewers mentioned product defects, such as poor stitching, insufficient fabric, or items arriving damaged.
Auto-generated from all reviews of this business. For reference only.Im satisfied as admministrative support same with items that are nice done, fit well good materials. If I had same probblems admministrator support solved it fast . Completly good web shopp
Thank you so much for taking the time to share your experience. We truly appreciate your support and are glad to hear everything went well. Your feedback means a lot to us and encourages our team to keep improving. ❤
Excellent store with outstanding customer service. The staff is very professional and helpful, the fabrics are high quality, and the overall quality of the clothes is great. A very pleasant shopping experience, highly recommended.
Hi Rafal, we're excited to receive your feedback! It is our great honor to provide you with good items and service. Thank you so much for your support and time! Also, please feel free to contact us anytime if there is anything we can help you further! Have a nice day. 😊
Ordered a skirt and top came looked nothing like the picture and the sizing was off asked for a full refund had to haggle - shipped this back to them out of my own pocket and now the delivery is failed and they are doing nothing about it ! avoid at all costs = POLAND LOCATION
Hi dear, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS.
I made an order for a special occasion dress with JardinVue. The item that I received had nothing to do with the picture, was missing the back lace, although the attachments were there and the lower half was sewn crooked, tilted to the left. This is a problem since it is a plait. This is the second and last item I order from JardinVue. The first one was a black evening dress which came looking like a crossover of a sack and a nun's coat. I could not wear any of them , they were not cheap at all, although the materials were as cheap looking as they come. A total waste of money!
Hi dear, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS. Have a lovely day!
I loved the dress, beyond my expectations! Also great customer service!
Hi Goselle, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Do not order from this site! Total scam, clothes is nothing like in the photos. I ordered a coat and it was TRANSPARENT!!! Winter coat?!?! 0/10
Dear Monika Pejić We’re really sorry that the dress didn’t meet your expectations. We understand how disappointing it is when the product doesn’t match what you envisioned. Our styles are selected from different suppliers, and while we always aim for accuracy in photos, variations may occur. We’ve forwarded your feedback to our sourcing team for review. Please reach out to us — we’d love to arrange a solution that works best for you.
I had such a great experience with Jardinvue! The team was very kind and helpful, they quickly arranged an exchange for me and the process was smooth and easy. The dress arrived on time, the quality is amazing, and it fits perfectly. Highly recommend them!
Hiii dear, thank you for your praise of our website! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day! 😊
The dress, quality and price is excellent. It would be 100/10 if delivery had been faster. Also tracking the package was very difficult. At the end of the day the dress arrived and it’s perfect and I’m super happy
Hi, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
The worst shopping experience of my life.
Dear Kasia, We’re really sorry that the dress didn’t meet your expectations. We understand how disappointing it is when the product doesn’t match what you envisioned. Our styles are selected from different suppliers, and while we always aim for accuracy in photos, variations may occur. We’ve forwarded your feedback to our sourcing team for review. Please reach out to us — we’d love to arrange a solution that works best for you.
I’m truly impressed with this store! My dress arrived beautifully and the size is a perfect fit — I chose size S (I’m 46 kg, UK size 36–38). The fabric feels elegant and light, almost like crepe, and the craftsmanship is exceptional — every detail is neatly done. The only downside was the shipping time; it took a bit longer than expected. However, their customer service was outstanding — they sincerely cared and even refunded half of the amount due to the delay. I’m extremely pleased with my experience and will definitely shop here again. Highly recommended! 🌸
Hello dear, sorry to disturb you and cause you such bad experience. We're sorry that the parcel didn't arrive in time as expected. We have been putting our customers first. We're willing to provide you with a reasonable solution based on your situation until you are satisfied. Please kindly send us your order number and the item in question. We promise we would solve it for you in 24h. Also you can contact us by email: [email protected] or INS, we will get back to you as soon as we can! Looking forward to your reply.
Horrible dnt ever buy anything from this site! When the product doesn’t look like the picture at all or something is wrong with it they come up with a million excuses not to refund u.. the products are nothing like the pictures dnt ever buy
Hi dear, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS.
I ordered a dress for a very important wedding, I came across advertisements on this page and so I decided to visit their site. I was enchanted by their clothes, I was particularly impressed by the yellow dress and so despite some not very positive reviews I decided to buy it, the dress arrived in less than two weeks.I was very satisfied with the dress and I recommend the jardin vue site because they have very beautiful clothes and it is a reliable site and the shipping is fast. ✨✨
Hi Eleonora, 😊we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
This is the best and trusted website. Amazing quality amazing prices, very good customer service, whenever I need a dress for different occasions they always have so many beautiful options. Me and my friend we love the his website and we will continue shopping. Thank you jardinvue
HiHalima Yasamin, we're glad to receive the feedback from you! We're always ready to help every customer and provide better service as much as we could. Looking forward to your next visiting and have a lovely day! 💖
UPDATE: they have now refunded for the shipping cost I ordered a gold size S dress, when it arrived it was wayyy bigger than a small. The quality was no where near as described and instead of being gold it was a dusty brown. It was such a cheap material , something you would find on shein. After returning back to POLAND for £15 , I finallyyy received a refund after months of waiting.
Hi dear, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS. Have a lovely day!
TERRIBLE EXPERIENCE, AVOID AT ALL COSTS! I bought a brown dress in size S, and received a red dress in size M or L - I can't check because it didn't have a single tag or an invoice in the parcel to check. When I contacted them, they offered me to get another dress as a replacement and wouldn't issue a refund.
Hi Ringvida Jonuskyte , we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS. Have a lovely day!
i ordered 3 dresses, none of which fitted, so when i went to do a return i realised there was no information anywhere. So when i emailed, they haggled to give a part refund, and 10% off my next order which i will not be using. The items are shipped within the UK but if you wish to return you have to send to Poland at your own cost. Post and parcels from the UK entering Poland are treated as non-EU items and are subject to applicable customs duties, as well as VAT charged at 23% - which meant it was going to be q costly return. Although customer service have been amazing, In the end i settled for the part refund but would not purchase again. It is not sustainable shopping and not worth the money.
Hi dear, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS. Have a lovely day!
When I first saw the dresses on the website, they looked absolutely beautiful! To my surprise, when I received them, I was very disappointed! And I paid so much for them. The sizing is completely wrong! I received the dresses much smaller! 3 emails sent, no response received
Hi dear, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS. Have a lovely day!
Its a genuine store! - The bust was not draped and stitched like a corset. (Like in the photo) Therefore, It havent fit me well ans I requested to return. I cannot complain about customer service as overall they were pretty responsive and willing to help - they don’t do returns however they found a solution that was just for both parties! The fabric is beautiful and, if it has fitted me well, would be a really beautiful dress.
Hi VANESSA SEQUEIRA, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS. Have a lovely day!
Jardin Vue clothing is the perfect blend of elegance and effortless chic. Each piece feels thoughtfully designed, giving you a sense of class without sacrificing comfort. The fabrics are soft, high quality, and keep their shape beautifully, while the designs carry that modern finesse that makes them versatile for both day and evening wear. It’s a brand that makes you feel polished and stylish every single time. ✨🌿👗
Hi Elena 💕, thank you so much for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
Unbelievable poor tailoring. Cannot believe it costed 92 US dollars. Please avoid at any cost, this is so not ok.
Hi Dada Danska, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible? We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply. Also you can contact us by email: [email protected] or INS.
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