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Electronics & Technology

Chargeback

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202 reviews

4.2202 reviews
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About Chargeback

Data updated
Website
joinchargeback.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
93% (27/29)
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About this business

Our mission is to empower consumers by giving them the tools and support they need to take control of their financial well-being. We understand that navigating cancellations, refunds, and disputes can be a daunting and time-consuming task. Our goal is to simplify and streamline these processes, ensuring a smooth, hassle-free experience for our users.In today's fast-paced world, customers are constantly engaging with an ever-growing array of services and products. From streaming platforms to clothing retailers to utility providers, it's easy to lose track of subscriptions and purchases. Chargeback steps in as a personal advocate, helping users identify and manage their financial commitments with ease.We firmly believe that customers have the right to be satisfied with the products and services they invest in. We provide guidance on disputing unjust charges, ensuring that our users are treated fairly and are not held responsible for costs they did not willingly incur. Our dedicated team works diligently to negotiate on behalf of our clients, securing refunds, and reducing bills wherever possible.At Chargeback, we are committed to providing a comprehensive service, tailored to the individual needs of each user. We continually adapt our strategies, incorporating the latest technology and industry trends, to deliver the best possible results for our clients. By doing so, we aim to foster trust, loyalty, and long-term relationships with the people we serve.In essence, our mission is to be a champion for consumer rights, advocating for fairness and transparency in the marketplace. We strive to help our users make informed decisions, ensuring they feel confident and supported in their financial journey. Through our services, we aim to make a positive impact on the lives of our clients, helping them regain control of their finances and achieve greater peace of mind.

Written by the business, not verified by us.

Is Chargeback legit?

Chargeback (joinchargeback.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, App, Price. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the easy-to-use mobile application, noting that it efficiently helps them track upcoming recurring payments and successfully locate unwanted subscriptions. Many people highlight that the platform effectively saves them significant amounts of money and makes managing financial expenses much simpler overall. However, some customers also noted difficulties when attempting to cancel certain stubborn subscriptions or dealing with unexpected billing charges. A few reviewers additionally mentioned that the account setup process can occasionally be quite hard to navigate and complete successfully. Others expressed frustration regarding communication issues and clarity around optional annual fees during their experience.

Auto-generated from all reviews of this business. For reference only.

What people say

chargeback was unable to unsubscribe me…

chargeback was unable to unsubscribe me from a disgusting dating site

Reply from Chargeback2026-03-11

Hi Leo, we’re really sorry to hear that. Some platforms make cancellations intentionally difficult, but that does not mean we stop trying. Please email us at [email protected], text us at 856-830-5903, or go to https://help.joinchargeback.com/ and we will personally review your case and continue working on it right away.

Ridiculously long process to cancel an…

Ridiculously long process to cancel an ineffectual app!!! Pretty sure they’re breaking more than a few Federal Laws in the USA… Seriously, why do companies feel the NEED to be SO sleazy!?!?!?

Reply from Chargeback2026-03-10

Hi Juan, we are truly sorry you felt this way about our app. We take feedback like this seriously. Our goal is to simplify subscription management, not make it harder. We are truly sorry you felt frustrated by the cancellation process. If you are still trying to cancel or would like a refund, our team can handle it directly for you. Just reach out to [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. We stand behind our 100% money back guarantee, so there is absolutely no risk in contacting us. We genuinely want to resolve this for you as quickly as possible.

Too expensive

Reply from Chargeback2026-03-11

Hi Pnina, we understand how the yearly price can feel like a lot upfront. Since it is billed once per year, it breaks down to about $12 per month. The average user saves around $400, so often cancelling just one subscription covers most of the cost. If it is not for you, email us at [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. We offer a 100% money back guarantee.

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