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Electronics & Technology

Chargeback

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202 reviews

4.2202 reviews
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About Chargeback

Data updated
Website
joinchargeback.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
93% (27/29)
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About this business

Our mission is to empower consumers by giving them the tools and support they need to take control of their financial well-being. We understand that navigating cancellations, refunds, and disputes can be a daunting and time-consuming task. Our goal is to simplify and streamline these processes, ensuring a smooth, hassle-free experience for our users.In today's fast-paced world, customers are constantly engaging with an ever-growing array of services and products. From streaming platforms to clothing retailers to utility providers, it's easy to lose track of subscriptions and purchases. Chargeback steps in as a personal advocate, helping users identify and manage their financial commitments with ease.We firmly believe that customers have the right to be satisfied with the products and services they invest in. We provide guidance on disputing unjust charges, ensuring that our users are treated fairly and are not held responsible for costs they did not willingly incur. Our dedicated team works diligently to negotiate on behalf of our clients, securing refunds, and reducing bills wherever possible.At Chargeback, we are committed to providing a comprehensive service, tailored to the individual needs of each user. We continually adapt our strategies, incorporating the latest technology and industry trends, to deliver the best possible results for our clients. By doing so, we aim to foster trust, loyalty, and long-term relationships with the people we serve.In essence, our mission is to be a champion for consumer rights, advocating for fairness and transparency in the marketplace. We strive to help our users make informed decisions, ensuring they feel confident and supported in their financial journey. Through our services, we aim to make a positive impact on the lives of our clients, helping them regain control of their finances and achieve greater peace of mind.

Written by the business, not verified by us.

Is Chargeback legit?

Chargeback (joinchargeback.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, App, Price. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the easy-to-use mobile application, noting that it efficiently helps them track upcoming recurring payments and successfully locate unwanted subscriptions. Many people highlight that the platform effectively saves them significant amounts of money and makes managing financial expenses much simpler overall. However, some customers also noted difficulties when attempting to cancel certain stubborn subscriptions or dealing with unexpected billing charges. A few reviewers additionally mentioned that the account setup process can occasionally be quite hard to navigate and complete successfully. Others expressed frustration regarding communication issues and clarity around optional annual fees during their experience.

Auto-generated from all reviews of this business. For reference only.

What people say

Chargeback has never canceled anything…

Chargeback has never canceled anything for me. They researched a few subscriptions and told me they couldn't access my account and that I should file a fraud claim w my bank and that I would probably win. I didn't think I should have to do any of that belonging to Chargeback!

Reply from Chargeback2026-03-16

Hi Ericka, we hear you. When access is denied by a merchant, we provide the strongest next steps to help protect your funds, but you should never feel left on your own. Please contact [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/ so we can step back in and assist further.

did not want to keep it

Reply from Chargeback2026-03-12

Hi Chuck, we’re truly sorry it wasn’t something you wanted to keep. The subscription details are shown before checkout and require confirmation, but we completely understand if you changed your mind. Just reach out to [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/ and we’ll be happy to help, including with a full refund.

You kept me on hold for 15 mins

You kept me on hold for 15 mins. Are you scamming me and using my info?

Reply from Chargeback2026-03-13

Hi Kenneth, that is absolutely not the experience we want you to have. Just to be clear, we do not sell or misuse customer data. Security is a big deal to us. Your data is secure and only used to help manage subscriptions. Let’s sort this out quickly. Email [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/. If you would rather not continue, we have a 100% money back guarantee with a no questions asked refund policy. We look forward to hearing from you so we can make this right.

i tied to setup this account however i…

i tied to setup this account however i found it kind of difficult to setup. when i finally realize that i was hard for me to completely setup i tried to cancel out. i have been charged a total of $144,00 today and i have not used the service therefore i need it cancelled and a refund given.

Reply from Chargeback2026-03-13

Hi Cletis, thank you for explaining what happened. We never want anyone to feel stuck or charged without intending to continue. The subscription details are shown before checkout and require confirmation, but if you did not mean to proceed, we completely understand. Please email us at [email protected], text us at 856-830-5903, or go to https://help.joinchargeback.com/ and we will cancel it and issue your refund right away.

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