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Electronics & Technology

Chargeback

Claimed

202 reviews

4.2202 reviews
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About Chargeback

Data updated
Website
joinchargeback.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
93% (27/29)
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About this business

Our mission is to empower consumers by giving them the tools and support they need to take control of their financial well-being. We understand that navigating cancellations, refunds, and disputes can be a daunting and time-consuming task. Our goal is to simplify and streamline these processes, ensuring a smooth, hassle-free experience for our users.In today's fast-paced world, customers are constantly engaging with an ever-growing array of services and products. From streaming platforms to clothing retailers to utility providers, it's easy to lose track of subscriptions and purchases. Chargeback steps in as a personal advocate, helping users identify and manage their financial commitments with ease.We firmly believe that customers have the right to be satisfied with the products and services they invest in. We provide guidance on disputing unjust charges, ensuring that our users are treated fairly and are not held responsible for costs they did not willingly incur. Our dedicated team works diligently to negotiate on behalf of our clients, securing refunds, and reducing bills wherever possible.At Chargeback, we are committed to providing a comprehensive service, tailored to the individual needs of each user. We continually adapt our strategies, incorporating the latest technology and industry trends, to deliver the best possible results for our clients. By doing so, we aim to foster trust, loyalty, and long-term relationships with the people we serve.In essence, our mission is to be a champion for consumer rights, advocating for fairness and transparency in the marketplace. We strive to help our users make informed decisions, ensuring they feel confident and supported in their financial journey. Through our services, we aim to make a positive impact on the lives of our clients, helping them regain control of their finances and achieve greater peace of mind.

Written by the business, not verified by us.

Is Chargeback legit?

Chargeback (joinchargeback.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, App, Price. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the easy-to-use mobile application, noting that it efficiently helps them track upcoming recurring payments and successfully locate unwanted subscriptions. Many people highlight that the platform effectively saves them significant amounts of money and makes managing financial expenses much simpler overall. However, some customers also noted difficulties when attempting to cancel certain stubborn subscriptions or dealing with unexpected billing charges. A few reviewers additionally mentioned that the account setup process can occasionally be quite hard to navigate and complete successfully. Others expressed frustration regarding communication issues and clarity around optional annual fees during their experience.

Auto-generated from all reviews of this business. For reference only.

What people say

C
Customer · 4 reviews · Experienced 2026-03-22 ·

It works

It works. It did what it must. I like it

T
Tiana Laminack · 1 review · Experienced 2026-03-22 ·

Since I just signed up it

Since I just signed up it, so far the process has been very smooth. I will find out later how well it works. Fingers crossed 🤞🏻

J
Jeff Carnahan · 1 review · Experienced 2026-03-22 ·

Chargeback saved me $200 a month

Chargeback saved me $200 a month. It’s real.

S
Satisfied customer in KY · 2 reviews · Experienced 2026-03-22 ·

Very helpful with cancellation

A
Allison Baker · 2 reviews · Experienced 2026-03-22 ·

They have saved me literally thousands…

They have saved me literally thousands with the ability to cancel alll subscriptions

J
Jerry · 1 review · Experienced 2026-03-22 ·

Convenience.

L
Lynn · 8 reviews · Experienced 2026-03-22 ·

Great site to identify and cancel…

Great site to identify and cancel subscriptions. Has saved me a bunch

J
Jose Lares · 2 reviews · Experienced 2026-03-22 ·

Excellent experience very easy to use…

Excellent experience very easy to use intuitive interface would highly recommend

R
Robin Thorpe · 3 reviews · Experienced 2026-03-23 ·

Excellent

Found lots of subscriptions that I didn't know that I had. Paid for itself in 5 minutes!

A
Atonno Washington · 1 review · Experienced 2026-03-22 ·

Great service

K
Kurt Charles · 1 review · Experienced 2026-03-22 ·

Easy to access

S
Sherri Bradshaw · 1 review · Experienced 2026-03-22 ·

It does a good job

Reply from Chargeback2026-03-23

Hi Sherri, we appreciate you taking the time to share this. It means a lot to hear it’s doing a good job for you. If you ever need help with anything or have suggestions, you can reach us anytime at [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/.

R
Ricardo Morizono · 4 reviews · Experienced 2026-03-20 ·

Amazing app

P
Pelthia Makgatho · 1 review · Experienced 2026-03-21 ·

New here

New here, I have no full experience

Reply from Chargeback2026-03-23

Hi Pelthia, great to have you here. As you get started, feel free to reach out if you need help or have questions. You can contact [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. We’re happy to help you get the most out of it.

D
Douglas Valverde · 2 reviews · Experienced 2026-03-20 ·

They charged me

Reply from Chargeback2026-03-23

Hi Douglas, we’re truly sorry you felt this way about our app. We do show the subscription details before any charge and require confirmation, but if you didn’t mean to proceed, we completely understand. Please contact [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. Our no questions asked refund policy has you covered.

Y
Young Lewis · 1 review · Experienced 2026-03-21 ·

It was so easy!

Y
Yanine Arellano · 1 review · Experienced 2026-03-21 ·

It works as advertised

c
christopher · 4 reviews · Experienced 2026-03-21 ·

cancellation worked

cancellation worked - i hope

Reply from Chargeback2026-03-23

Hi Christopher, happy to hear it worked. If you’d like, our team can quickly verify the cancellation status for you. Just contact [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/ and we’ll confirm everything.

D
Deanna Renee Cochran · 1 review · Experienced 2026-03-20 ·

You charged me for something I did not…

You charged me for something I did not want i need my refund of 144.00 immediately

Reply from Chargeback2026-03-23

Hi Deanna, we’re very sorry this happened. We do show pricing upfront and require confirmation before any charge, but if this was not your intention, we completely understand. Please email [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/ and we’ll take care of your refund right away.

K
Kristi Fox · 3 reviews · Experienced 2026-03-20 ·

I was trying to cancel my fitme and you…

I was trying to cancel my fitme and you charged me 154.80. Hell no! I am a senior and I'm very upset. Kristi Fox

Reply from Chargeback2026-03-23

Hi Kristi, we’re really sorry this came across that way. We know you were just trying to cancel a subscription and if this charge wasn’t intentional, we completely understand. Please email [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. We look forward to hearing from you so we can make this right.

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