Thank you
Thank you, there is much morw
About Chargeback
Data updated- Website
- joinchargeback.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 93% (27/29)
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About this business
Our mission is to empower consumers by giving them the tools and support they need to take control of their financial well-being. We understand that navigating cancellations, refunds, and disputes can be a daunting and time-consuming task. Our goal is to simplify and streamline these processes, ensuring a smooth, hassle-free experience for our users.In today's fast-paced world, customers are constantly engaging with an ever-growing array of services and products. From streaming platforms to clothing retailers to utility providers, it's easy to lose track of subscriptions and purchases. Chargeback steps in as a personal advocate, helping users identify and manage their financial commitments with ease.We firmly believe that customers have the right to be satisfied with the products and services they invest in. We provide guidance on disputing unjust charges, ensuring that our users are treated fairly and are not held responsible for costs they did not willingly incur. Our dedicated team works diligently to negotiate on behalf of our clients, securing refunds, and reducing bills wherever possible.At Chargeback, we are committed to providing a comprehensive service, tailored to the individual needs of each user. We continually adapt our strategies, incorporating the latest technology and industry trends, to deliver the best possible results for our clients. By doing so, we aim to foster trust, loyalty, and long-term relationships with the people we serve.In essence, our mission is to be a champion for consumer rights, advocating for fairness and transparency in the marketplace. We strive to help our users make informed decisions, ensuring they feel confident and supported in their financial journey. Through our services, we aim to make a positive impact on the lives of our clients, helping them regain control of their finances and achieve greater peace of mind.
Written by the business, not verified by us.Is Chargeback legit?
Chargeback (joinchargeback.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, App, Price. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers truly appreciate the easy-to-use mobile application, noting that it efficiently helps them track upcoming recurring payments and successfully locate unwanted subscriptions. Many people highlight that the platform effectively saves them significant amounts of money and makes managing financial expenses much simpler overall. However, some customers also noted difficulties when attempting to cancel certain stubborn subscriptions or dealing with unexpected billing charges. A few reviewers additionally mentioned that the account setup process can occasionally be quite hard to navigate and complete successfully. Others expressed frustration regarding communication issues and clarity around optional annual fees during their experience.
Auto-generated from all reviews of this business. For reference only.What people say
efficient
efficient, done quickly. I will add once I know definitively this fraud was corrected
Very difficult to cancel subscriptions.
Reply from Chargeback2026-03-23
Hi Angela, we’re really sorry this felt difficult. That’s not how it should be. If you’re still trying to cancel, we can do it with you step by step or even handle it on your behalf. Just send us the subscription name at [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/ and we’ll take care of it.
Easy to use.
Awesome service
They keep track of all my subscriptions…
They keep track of all my subscriptions and tell me when each one is due and will cancel one as requested. I would highly recommend.
Why did you charge my bank account
Why did you charge my bank account? I just received a text from them asking if I used my debit card for $144. this makes my furious because all I wanted to do was cancel. Now I'm going to have to say no and that means I will be having to get another card... Thanks a lot!! I'm not happy at all!!!! .... All I wanted was to cancel my subscription
Reply from Chargeback2026-03-23
Hi Lucy, we’re really sorry this situation caused you stress. We know dealing with bank alerts can be frustrating. Our pricing is shown upfront and requires confirmation, but if this was not your intention, we’ll make it right. Please email [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. We look forward to helping you resolve this quickly.
Very helpful in getting unwanted and…
Very helpful in getting unwanted and forgotten subscriptions cancelled!
I pay 144$ for just try
I pay 144$ for just try. No way to cancel
Reply from Chargeback2026-03-23
Hi Karl, we’re truly sorry you felt this way about our app. Our pricing is shown upfront and requires confirmation, but if this wasn’t your intention, we’ll make it right. Please contact [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. Our no questions asked refund policy has you covered.
Canceling without a hassle.
I found this site to be user friendly, efficient and helpful with guideline that are straight forward and focused.
Easy to cancel unwanted and…
Easy to cancel unwanted and Subscriptions I did not realize I was still paying for!!
was not aware i subscribed
Reply from Chargeback2026-03-18
Hi Russ, that is definitely not how we want anyone to feel. We do present the pricing and require confirmation before checkout, but if you did not mean to proceed, we completely understand. The membership is billed annually, which can feel high at once, but it comes out to roughly $12 per month, and the average member saves far more than that. If you would prefer a refund, we have a 100% money back guarantee with a no questions asked refund policy. Please contact [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/ and we will take care of it right away.
Great experience
Great customer sercice
Great customer sercice, really helpfull! Useful app also!
I have a subscription auto charged to…
I have a subscription auto charged to my credit card each month and I do not have the information in which to cancel it. I was on the phone with you almost all day last Friday and you were unable to help me with it.
Reply from Chargeback2026-03-19
Hi Gail, we’re truly sorry you felt this way about our app and about your previous support experience. Being on the phone all day and still not getting help is not acceptable, and we completely understand why you’re upset. Please reach out again so we can escalate this properly. You can email [email protected], text 856-830-5903, or go to https://help.joinchargeback.com/. We have 24/7 live chat support available there as well. If for any reason we are not able to resolve this to your satisfaction, you are fully covered by our 100% money back guarantee with a no questions asked refund policy. We truly want to fix this for you.
Cancel total drive
They listened to my concerns and acted accordingly thank you
Reply from Chargeback2026-03-18
Hi Carol, that definitely sounds frustrating. If you believed you were being redirected for a refund and instead saw a PayPal charge, we understand why you would be concerned. Our membership is billed annually at $144, which breaks down to about $12 per month, and the average user saves around $400 dollars. However, if you did not mean to subscribe, we will absolutely honor a full refund. Please reach out to [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/. We are available 24/7 and will take care of this immediately.
Good work for my lost money
Great experience!
Scammers
I open chargeback just to see and roam on the app to see how its working. Then I read the small letters that said about their optional annual subscription of 144$. But the moment they got the permission of my card I got charges 180$, from nowhere. How the hell it helps you spend less on subscriptions when they charge you more in an instant?
Reply from Chargeback2026-03-18
Hi Philip, we are truly sorry you felt this way about our app. That is definitely not the experience we want anyone to have. We do show the full subscription price before checkout and require confirmation, but if this was not your intention, we completely understand. The annual plan may feel like a lot upfront, but it works out to about $12 per month. The average user saves around $400, and often we only need to cancel one subscription to cover most of the membership cost. That said, you are fully protected by our 100% money back guarantee and no questions asked refund policy. Please reach out to [email protected], text 856-830-5903, or visit https://help.joinchargeback.com/. We look forward to hearing from you so we can make this right.
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