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Beauty & Well-being

Mochi Health

267 reviews

4.6267 reviews
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About Mochi Health

Data updated
Website
joinmochi.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
267 reviews
Replies to negative
29% (8/28)
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Is Mochi Health legit?

Mochi Health (joinmochi.com) has a 4.6 out of 5 rating on OK.one, based on 267 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Crossing fingers it works

I'm not sure that my nurse practitioner was actually able to hear me or see me when we had our initial visit. But she was very nice and my questions were mostly answered. I will say the injections are difficult and more instructions would be nice.

J
Jenny · 1 review · Verified · Experienced 2026-08-08 ·

Very informative consultation

Very informative consultation. I felt comfortable speaking and asking questions.

A
Amanda · 8 reviews · Verified · Experienced 2026-08-08 ·

New provider Jill was great

New provider Jill was great! Personable and found a new pharmacy that met all my needs and took time to explain everything to me. She checked on my diet, side affects, and nutrition. Thank you!

T
Terry Harris · 5 reviews · Verified · Experienced 2026-08-03 ·

I just started

I just started, but it has been an easy process so far. I met with my provider, she addressed all my questions, ordered my meds and they were here quickly.

M
Michelle/customer · 5 reviews · Experienced 2026-08-07 ·

Mochi was good to me

I used Mochi for my compounded tirzepatide for 6 months and was very happy with them. Shipments always came cold and on time and I lost a lot of weight. I only stopped using them because my Medicare now covers Zepbound and through my doctor I am saving a lot of money with my insurance coverage. But overall when I used to pay cash to Mochi I believe the pricing was pretty affordable and I loved the support I received from my provider and customer service. They are an excellent company to purchase GLP-1'S from if you don't have insurance so I highly recommend them.

B
Belinda · 1 review · Verified · Experienced 2026-08-07 ·

Very excited to start my weightloss journey with Mochi's support!

This was my initial consultation with Dr. Ahmad. She was wonderful. She was polite. She answered all of my questions and was very informative. I felt relaxed, welcome and overall excited to be starting my weightloss journey under her guidance. I am very pleased I chose Mochi to support me through my first experience on a GLP program!

L
Lance Gurel · 6 reviews · Verified · Experienced 2026-08-07 ·

NP Morales is sensitive and listens…

NP Morales is sensitive and listens well. I appreciate the support and knowing I have someone to reach out to. I appreciate that she answers messages promptly. That means a lot to know you have someone that close.

c
customer · 1 review · Verified · Experienced 2026-08-07 ·

Great consult with Laura

Great consult with Laura! Excited to start my program. Happy that costs are the same regardless of dosing changes.

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

Giving all this money for what…

Giving all this money for what insurance should pay for. Giving my self a shot.

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Easy and simple to work with

Easy and simple to work with. Reliable.

L
Lisa G · 2 reviews · Experienced 2026-08-07 ·

Dr Roland Advice

Dr. Roland was fantastic. Since I have reached my goal weight, she offered great insight into how I can be successful in maintaining this weight. She has even sent information for me to print and follow until it is engrained in my mind and routine. Very happy with the visit.

C
Carrie Jacobson · 1 review · Verified · Experienced 2026-08-08 ·

Melinda was easy and comfortable to…

Melinda was easy and comfortable to talk to. Look forward to having her as my physician 🙂

c
customer · 3 reviews · Verified · Experienced 2026-08-03 ·

I received my medication that was not…

I received my medication that was not cold. I contact the number to notify them my medication was not called upon arrival. Waiting to hear back

J
JC · 1 review · Verified · Experienced 2026-08-07 ·

First month experience

The care providers are both excellent! They are interested in helping and care about my journey. The app is a little clunky, the auto generated messages seem off—coming in long after the start up or long after appointments have been set and have occurred. These are technical support issues. These do Not impact the level of care or the product availability at this point. But, for smoother, more effective care and communication—I’d sure love to see an app upgrade. And maybe better timed auto responses.

Reply from Mochi Health2026-08-07

We're truly glad to hear about your positive experience with our care providers and their dedication to your journey. We appreciate you bringing the app's performance and the timing of auto-generated messages to our attention. We are actively working on improvements to enhance the app's functionality and communication timing for a smoother experience. Your feedback is invaluable as we strive for more effective care and communication.

L
Lisi · 3 reviews · Verified · Experienced 2026-08-06 ·

My Dr was very kind

My Dr was very kind, thorough, and easy to talk to. Appointment was easy!

Reply from Mochi Health2026-08-07

We're so happy to hear that your provider was kind, thorough, and easy to talk to. It's wonderful that your appointment was easy!

D
Dustin · 2 reviews · Verified · Experienced 2026-08-06 ·

A+++

Destrie Kramer is an amazing Provider NP! Thanks so much! 🙏🙏🙏 -Dustin

Reply from Mochi Health2026-08-07

We're so glad to hear about your positive experience with our provider! We appreciate your kind words.

W
William DeGraeve · 2 reviews · Verified · Experienced 2026-08-06 ·

Great company

Very honest and great customer service well worth your money and time

Reply from Mochi Health2026-08-07

We are so glad to hear that you found our customer service to be great and honest. Thank you for sharing your positive experience with us!

T
Tammy Avila · 1 review · Verified · Experienced 2026-08-06 ·

The provider was very good she…

The provider was very good she addressed my problem very helpful and friendly.

Reply from Mochi Health2026-08-07

We're happy to hear that your provider was very helpful and friendly and addressed your problem. We appreciate you sharing your positive experience with us.

S
Shelley G · 1 review · Verified · Experienced 2026-08-07 ·

Pam Lyon is great!

Reply from Mochi Health2026-08-07

We're so happy to hear about your positive experience! We truly appreciate you sharing your kind words.

P
Penney · 1 review · Verified · Experienced 2026-08-07 ·

They are helpful and friendly

They are helpful and friendly. My provider, Cynthia had been compassionate and had taken the time to listen!

Reply from Mochi Health2026-08-07

We're happy to hear that our team is helpful and friendly. It's great that your provider was compassionate and took the time to listen to you.