Hidden shipping costs
They makes you buy the stuff and they don't tell you that the shipping fee is 70 dollars, it's insane.
About JoyaGoo
Data updated- Website
- joyagoo.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 78 reviews
- Replies to negative
- 0% (0/101)
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About this business
As a shopping and shipping agent, JoyaGoo provides a one-stop service, simplifying the purchasing process from China for global customers.We assist customers in buying products from 1688, Taobao, Weidian, Yupoo, and other Chinese shopping websites. After purchasing, we take and send pictures of items, provide free storage in the warehouse if needed, and ship them internationally.At JoyaGoo, all aspects of your shopping and shipping needs are taken good care of. Enjoy your shopping and just wait for your parcel's arrival at your doorstep!
Written by the business, not verified by us.Is JoyaGoo legit?
JoyaGoo (joyagoo.com) has a 3.8 out of 5 rating on OK.one, based on 512 user reviews collected here. It is listed under Business Services and its reputation is mixed. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, noting that items arrive quickly and match online descriptions and photos perfectly without any disappointment. People also mention that the ordering process is very easy to navigate, making shopping straightforward, pleasant, and highly reliable for everyday purchases. Some reviewers were not happy with the unexpectedly high shipping fees and additional unexpected costs required to finally receive their ordered parcels safely. Consumers also reported frustrating delivery delays, unresponsive customer support services, and frequent problems concerning heavily damaged items upon their final arrival.
Auto-generated from all reviews of this business. For reference only.What people say
Shipping was a little much but…
Shipping was a little much but everything else was fine
THIS SITE IS A SCAM
THIS SITE IS A SCAM! STAY OUT OF IT.
Great service
Great service! Take a while to get to you but when it does it’s worth it.
good customer service only 4 stars…
good customer service only 4 stars because i didn’t get the product yet but just from the service 4 stars
Good quality and fast shipping
Charged me for not completing my order
Charged me for not completing my order. They cancelled and took my money?? Absolutely disgusting from them. Avoid them!!
The App is very easy once you…
The App is very easy once you understand how to navigate your way.
I can't make payment with my master…
I can't make payment with my master card it shows high risk
Really disappointing
Really disappointing. I bought a football shirt. The way they do the pricing is very unclear. You get a quote for the item and later you receive quite a high quote for the shipping, but only after you've paid for the product. Therefore it's unclear what the total cost is going to be. They sent the parcel to me and I was informed by the local postal company that the address was incomplete as there was no house number listed on the package. The package was then sent back to China. I asked for a photo of the package to see whether the address was incorrect and I was told they would not send me a photo and that the address used is the one I put in the system. I know I put the correct address there, but obviously have no way of knowing if a mistake was made at their end. The result of this was that I lost all of the money I paid and they wanted to charge me a fee to 'destroy' the item. I am sure many people deal with them successfully, but I will not know for sure as I won't be sending them any money again. Be very very careful and understand that you may spend money and not receive your product. If this is a risk you're willing to take then good luck to you!
I started off thinking it was the best…
I started off thinking it was the best website to order from in China, until today when I order my first haul it said tbr shipping was $20.27 but when J checked thr ban statement it said they charged me around $32.00.
Completly save and they inform you…
Completly save and they inform you about status of the goods
Making my experience best
Making my experience best, was learning that joyagoo is a bit of a longer process than most companies. But they’re product is 10/10 once you receive your items.
Product took a little while to arrive
Product took a little while to arrive, but besides that everything thing was perfect! Great quality.
So far the experience with joyabuy has…
So far the experience with joyabuy has been a confusing one ,joyabuy is offered on a uk platform which holds no accountability nor control over content and descriptions, images are not packaged or boxed as presented in images and sometimes feels like it doesn’t make sense when reading descriptions . I have done tests purchasing and I am at stage “warehouse “ lets see what other surprises/ fees I need to cough up before I receive the goods and verify my own final inspection of the goods . I will be updating my purchase along with screen shots
The order arrived in the warehouse…
The order arrived in the warehouse sooner than j expected
my experience was mad good cause the…
my experience was mad good cause the item i got was warm nice quality and affordable
Great Experience with Joyabuy
I ordered from Joyabuy for the first time and was pleasantly surprised! The prices were great, shipping was faster than expected, and the item was exactly as described. Customer service was helpful when I had a small question. Overall, a really good experience—I’ll definitely be back!
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