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JoyaGoo

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512 reviews

3.8512 reviews
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About JoyaGoo

Data updated
Website
joyagoo.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
0% (0/101)
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About this business

As a shopping and shipping agent, JoyaGoo provides a one-stop service, simplifying the purchasing process from China for global customers.We assist customers in buying products from 1688, Taobao, Weidian, Yupoo, and other Chinese shopping websites. After purchasing, we take and send pictures of items, provide free storage in the warehouse if needed, and ship them internationally.At JoyaGoo, all aspects of your shopping and shipping needs are taken good care of. Enjoy your shopping and just wait for your parcel's arrival at your doorstep!

Written by the business, not verified by us.

Is JoyaGoo legit?

JoyaGoo (joyagoo.com) has a 3.8 out of 5 rating on OK.one, based on 512 user reviews collected here. It is listed under Business Services and its reputation is mixed. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, noting that items arrive quickly and match online descriptions and photos perfectly without any disappointment. People also mention that the ordering process is very easy to navigate, making shopping straightforward, pleasant, and highly reliable for everyday purchases. Some reviewers were not happy with the unexpectedly high shipping fees and additional unexpected costs required to finally receive their ordered parcels safely. Consumers also reported frustrating delivery delays, unresponsive customer support services, and frequent problems concerning heavily damaged items upon their final arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

JOYABUY

The process of ordering the goods was a lot more efficient compared to other agents used in recent months with high quality photos and measurements. The communication was exceptionally well and they explained any issues in a professional manner. I am very pleased with the entire process and to add to it it only took them a day to ship the goods for me!. - Only con I had was the slightly more expensive shipping prices but more than happy with this if it means they arrive quicker. Would recommend :)

Absolute disaster

I've had an awful experience with this agent. Spent months trying to buy my parcel only to be presented with errors saying "Error High Risk". Couldn't buy clothing also. Reached out to support several times and they keep telling me the same things. Highly recommend going with another agent and avoiding this company.

First time buyer and i gotta say

First time buyer and i gotta say, im really impressed. The process went very smooth and i got everything i orderd. It was well package and everything. I will say that im going to order from here agian very soon. The only negative thing is that the shipping took longer then expected due to air traffic.

Pretty good site and reliable

First things first I would say overall rhe experience is pretty good. When I had questions about my items and I contacted my agent within a day or two they responded to me and answered my question fully. As well as the quality control photos I recieved were good pictures and clearly showed what I needed to see about my pieces. Also even if it is joyabuys downtime there is a ai chat bot who always answers questions. It does not have the answer to every question you may have such as any questions regarding specific items to your haul but it’s better than being left completely in the dark until they open again. Overall I would say my experience was good and the customer service was not bad all messages sent to me were straight foward and civil. Overall I would definitely buy again

Ordered 2 pair of tracksuits

Ordered 2 pair of tracksuits, 1 pair of trainers and one jacket. Jacket is kind of alright, but other items are not correct size. Top fits then bottom does not and vice versa forboth tracksuits. Trainer is bigger than actual size. I assume they sell all rejected brand item which the original company didn't want to take. If you return thats not worthy as you know.

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