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Travel & Vacation

Junova

62 reviews

4.962 reviews
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About Junova

Data updated
Website
junova.ai
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
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Is Junova legit?

Junova (junova.ai) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

E
Ed Scarbrough · 3 reviews · Verified · Experienced 2026-07-31 ·

What you did for us was OUTSTANDING

What you did for us was helpful, productive, and exceeded our expectations. Because I wrote this, please don't increase your fee, LOL ! Thanks for everything. Keep up the brilliant, creative and exhaustive work.

Reply from Junova2026-08-03

Wow, thank you! We won't increase the fee - still only 20% of savings we find for you!

S
Susan B · 1 review · Verified · Experienced 2026-07-31 ·

Signed up and received flight credits…

Signed up and received flight credits the next day. My AA confirmation number and seats all stayed the same. Telling all my friends about Junova

Reply from Junova2026-08-02

The way it should work! And thank you for sharing with your friends!

L
Linda Teufel · 5 reviews · Verified · Experienced 2026-07-30 ·

Great so far.

Reply from Junova2026-08-01

Thank you! We hope we'll be great for you forever!

K
Kathy Kwong · 2 reviews · Verified · Experienced 2026-07-30 ·

Saved me $36 on a $447 ticket

Saved me $36 on a $447 ticket, and they will continue to monitor for price drops. They take a small cut only if they find price drops so no risk and worth it.

Reply from Junova2026-08-01

Not a bad first savings, but we hope to get much more!

A
A Knight · 1 review · Verified · Experienced 2026-07-30 ·

It's been painless and very easy to…

It's been painless and very easy to use. We saved so much on our flights in just the 3 months we used it.

Reply from Junova2026-08-01

Amazing to hear, and thanks for the review!

D
Deborah Rudloff · 3 reviews · Verified · Experienced 2026-07-30 ·

What an easy way to get the best value…

What an easy way to get the best value for your dollar.. Junova alerted me to two huge savings which totaled over $1500. They don’t mess with your flight number of flight time seating etc. it’s really a wonderful program. I see no downside.

Reply from Junova2026-08-01

Amazing!!! $1500 is a great haul! Congrats on the savings, and thanks for the review!

A
Angela Brandenburg · 2 reviews · Verified · Experienced 2026-07-16 ·

Saved almost $100 in the first day of…

Saved almost $100 in the first day of using this. Better than I expected!!

Reply from Junova2026-07-18

Love to hear this!

C
Cesar Baquerizo · 1 review · Verified · Experienced 2026-07-15 ·

It works

It works. The only issue I find is an airlines issue. As the credit is issued to each passenger, there is more value for people/couples that travel together often. The others (family/kids) on my itinerary will not travel with me or alone often, so that credit may be “lost”. But it works better than I imagined. Their customer serious also outstanding.

Reply from Junova2026-07-17

Thanks for the review! And sometimes (not always) you can sweet-talk the airline agent into shifting the credit for you...

M
Melissa · 3 reviews · Verified · Experienced 2026-06-25 ·

Response was detailed and clear

Response was detailed and clear. So appreciated the follow up to my question.

Reply from Junova2026-06-28

Of course - thank you for leaving a review for us as well!

A
Amy Reichert · 1 review · Verified · Experienced 2026-06-10 ·

Great customer service and wonderful…

Great customer service and wonderful idea for a business!

Reply from Junova2026-06-12

Thank so much!! And thank you for being an awesome part of the Junova community!

K
Katie Lowe · 1 review · Experienced 2026-06-03 ·

Mixed first experience, but open to trying again based on customer follow-up

UPDATED- I updated my review based on the follow-up and customer service from Junova. I am willing to give them a try. I signed up for Junova because it advertises automatic flight price monitoring and rebooking when fares drop. The concept is great, as tracking fare changes yourself can be time-consuming. Unfortunately, my experience was extremely disappointing. Junova secured a flight credit for me, but the rebooking was made into a different fare class than the one I originally purchased. As a result, I lost my international business-class seat assignment and was separated from my husband. To restore our original seating arrangement, I had to pay out of pocket to repurchase seats. The additional cost exceeded the value of the flight credit I received. In practical terms, I am now spending more money than I would have if I had left the reservation alone, and the credit may not even be fully usable for up to a year. While Junova technically found a fare difference and obtained a credit, the overall outcome left me worse off financially and significantly inconvenienced. I would strongly encourage travelers to understand exactly how rebookings are handled and whether seat assignments and fare classes are protected before using this service.

Reply from Junova2026-06-07

This did happen. However, it was due to a mistake by the airline. When we became aware of it, we followed up immediately and remedied the situation, and everything is back to the way it was before this incident. No financial impact, no seats or fares changed. This should never have happened, and we deeply apologize for the error, as did the airline that did everything they needed to reverse it. All of this was communicated to this Junova user in a timely manner. This is a very abnormal situation, and as all the other reviews demonstrate, not something anyone should expect from using Junova.

J
Jon Abraham · 2 reviews · Verified · Experienced 2026-05-03 ·

Easy, effective, worthwhile

Joined a few weeks ago; forwarded along email confirmations from existing flights - within two weeks, I have $40 in flight credits for me and for my wife. I may have been able to check those flights myself and figured out how to get $50 in credits - but for me, giving up a percentage to Junova is a cheap and painless solution to the issue, and well worthwhile (because in reality, I would not have checked on those myself).

Reply from Junova2026-05-12

Set it and forget it - definitely the way to go! Thank you for the review!

c
customer · 1 review · Verified · Experienced 2026-04-29 ·

Has worked great and saved me over $500…

Has worked great and saved me over $500 on flights I'd already booked. Customer service was quick to respond when I needed it. Grateful for this service.

Reply from Junova2026-05-08

Thank you so much for the great review!

M
Mitch DiClaudio · 2 reviews · Verified · Experienced 2026-05-03 ·

Easy to use and actually getting…

Easy to use and actually getting refunds!

Reply from Junova2026-05-05

Yes!! Thanks for the review!

M
Michelle Fleet · 1 review · Verified · Experienced 2026-04-30 ·

Great to not have to worry about a…

Great to not have to worry about a thing. Just submit reservation and let Junova do the rest. When I had a question, they responded to my email with a quick, helpful answer!

Reply from Junova2026-05-03

Thank you so much for leaving us a review! We'll continue to work in the background for you!

D
Daniel Perez Zarraga · 2 reviews · Verified · Experienced 2026-04-30 ·

We received travel credits from AA…

We received travel credits from AA almost immediately for 10 pax in our group. Incredibly efficient. Will recommend to others.

Reply from Junova2026-05-03

Amazing - and love that you have 10 people flying! Thanks for the review!

M
Mary · 2 reviews · Verified · Experienced 2026-04-07 ·

Using Junova is simple

Using Junova is simple. I've forwarded email confirmations for 3 flights in the last few months, and I've received flight credit for 2 of them because the price dropped. I'm so glad I learned about Junova.

Reply from Junova2026-04-20

Thanks for sharing the good news! You might also consider linking your inbox so you don't need to forward anymore!

F
Freshen Up Inc · 4 reviews · Verified · Experienced 2026-04-03 ·

How can you argue with free money

How can you argue with free money? I found the best deal I could on airfare. Two weeks later you beat it. 20% fee is reasonable and makes for a win-win.

Reply from Junova2026-04-13

Happens to us too - no more need to try to time the market for the best price :-)

J
JJP · 4 reviews · Verified · Experienced 2026-04-02 ·

Worked perfectly

Works as represented

Reply from Junova2026-04-11

Thanks for signing up and taking the time to leave 5 stars!

c
customer · 1 review · Verified · Experienced 2026-04-07 ·

This Really Works!

Just as advertised. Over a $100 saved so far and in my flight credits wallet.

Reply from Junova2026-04-09

Excited to add another zero (or two) to your cumulative savings!