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Money & Insurance

Just Insure

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103 reviews

4.1103 reviews
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About Just Insure

Data updated
Website
just.insure
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
0% (0/18)
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About this business

“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure

Written by the business, not verified by us.

Is Just Insure legit?

Just Insure (just.insure) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 76% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-08-27.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the insurance rates are remarkably affordable and significantly cheaper than traditional major insurance providers. Many people love the exceptionally helpful staff, often mentioning specific representatives who provide friendly, patient, and professional assistance during phone calls. Some people were dissatisfied with unexpected price hikes and billing issues. Reviewers noted that rates can gradually increase over time, and some also expressed frustration regarding mileage charges or unreturned phone calls. A few consumers mentioned that customer service could feel unhelpful when dealing with policy adjustments and unexpected charges.

Auto-generated from all reviews of this business. For reference only.

What people say

THIS IS THE WORST INSURANCE COMPANY…

THIS IS THE WORST INSURANCE COMPANY EVER!! DONT USE THIS CONPANY!!! I was trying to get the insurance card so that I could add it to my wallet on my Iphone and I needed to get a copy to my Boss. I from time to time take my truck to work because I need to get to remote locations and the company vehicle wont get there. Since I couldnt find the card on the app I opened a chat on their site and Lupita Anzaldo was who i spoke to. To make a long story short, She asked what I needed and for the next 30 min she kept asking me questions and then putting me on hold. I was being interogated so that she could find a reason not to help me. Every time that she came back to ask questions it was like shed already made up her mind not to help me, she was just wasting my time. The app is trash, the HELP if you could call it that is trash, and Lupita Anzaldo is trash!!!

Insurance adjuster won’t call me back to process claim

I’m writing this as someone with a different insurance carrier who was hit by someone with Just insurance. I’ve been trying to get a Just Insurance claims adjuster named Amanda to return my call for a full month and she won’t return my call. I’ve called customer service as well and they said they’ll make sure she calls me back and she doesn’t call. So I’ve been driving a damaged car for a month. I hope they treat their own customers better.

Great Customer Rep Lupita Anzaldo

I needed to get my payment method straightened out. wasn't sure about how to get a certain payment method added Lupita Anzaldo helped with this, she was very patient with me, as I am a little slow working with my app, just as yet fairly new to it. I appreciated her easy to understand directions. Thank You Lupita, You are a great customer rep.

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