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Electronics & Technology

KeepCalling.com

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201 reviews

3.6201 reviews
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About KeepCalling.com

Data updated
Website
keepcalling.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (59/59)
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About this business

KeepCalling.com's goal is to offer the best products to ethnic markets through easy to use services and fair prices.From prepaid credit to monthly plans, mobile recharge, or virtual numbers, KeepCalling.com's services bring people closer together and help them stay in touch regardless of their location.With KeepCalling it’s easy to call home!For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center

Written by the business, not verified by us.

Is KeepCalling.com legit?

KeepCalling.com (keepcalling.com) has a 3.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently appreciate the affordable pricing, reasonable tariffs, and overall great value for money when making long-distance calls to various overseas destinations. Many consumers frequently note the extremely reliable connection, crystal clear sound quality, and remarkable ease of use when keeping in touch with family abroad. However, some people mentioned experiencing occasional technical problems, such as unexpected call drops, background static, and audio latency during lengthy telephone conversations. A small group of users also encountered unexpected extra charges, hidden rate differences, or frustrating difficulties regarding service changes and account billing.

Auto-generated from all reviews of this business. For reference only.

What people say

Million of minutes for your money Been using Keep Calling for awhile and…

Been using Keep Calling for awhile and find their rates great for Overseas easy access and top ups easy also if albeit few and far between as you certainly get lots of minutes for your money that outdo other providers .VERY satisfied client.

Your app is not accurate it shows me…

Your app is not accurate it shows me offline when I am online, so I don't received calls, restarted my phone 2 times, otherwise your rates a great

Reply from KeepCalling.com2026-07-31

Hello Frank! Thank you for your feedback! When using the app, call connection and quality depend on your internet connection. Our Support Team will contact you for further assistance.

fail to call.

Reply from KeepCalling.com2026-07-27

Hi Li, Thank you for your feedback. We have made a few adjustments on our end, and we kindly ask you to try again. In case the issue persists, please reach back to us so we can assist further. If you are happy with our solution, please reconsider your rating on Trustpilot.com. Keep in touch! KeepCalling

Could not call.......solution

Cannot call even I have enough balance on my account and WiFi connection. Yesterday I was able to call Japan but cannot today. Same situation same number to call. Hard to use it. I do not know why. *After this happened I tried re-download apps couple times, having hard time to download so I stoped. But next day, I tried one more time and successfully download it without any problem and it looks ok. I will try call to the same number.

Reply from KeepCalling.com2026-07-27

Hi, Miki, We are sorry to hear that you experienced issues with our service. Had we known sooner, we would have gladly helped. Our Customer Support team will contact you for further assistance. Your KeepCalling Team

Misleading pricing

In-app purchase of 5 EUR credit cost me over 8 EUR.

Reply from KeepCalling.com2026-07-24

Hello, Thank you for your feedback. We understand your concern about the costs. The fee you see is actually set by Google Play, not by us. They impose additional charges on in-app purchases, which affects the final price. We are always looking for ways to make our services more transparent, so if you have any further suggestions, feel free to reach out! Your KeepCalling Team

Are there special offers / discounts?

The quality of connection is usually good (not without occasional problems, but generally good). However, I do have a question. From other your customers I know that there are special offers - specifically 10% off after some amount spent. Yet, in all my years with your company, I have never received a single offer of a discount. Could you, please, comment on that.

Reply from KeepCalling.com2026-07-21

Hi Evgueni, Thank you for your feedback and for being with us over the years. We’re happy to hear that you’re generally satisfied with our service. We regularly share special offers and discounts with customers who are subscribed to receive our promotional emails. Please check your email subscription settings in your account to make sure you’re opted in and can receive future offers. If you need any assistance updating your preferences, our Customer Support team will be happy to help. Keep in touch! Your KeepCalling Team

Connection sometimes had a large…

Connection sometimes had a large latency issue resulting in a difficult conversation. First credit lasted forever. Last $10 went in no time and considering 1.2 cents per Minute, didnt make sense. However is an option if without cell in remote places as long as you have wifi.

Reply from KeepCalling.com2026-07-20

Hi Gerry, We appreciate your feedback. Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. If you have any questions regarding your account or using the service, please contact our Support Team, available 24/7. Your KeepCalling Team