Great service.
The service is very reliable and the price is right.
About KeepCalling.com
Data updated- Website
- keepcalling.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (59/59)
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About this business
KeepCalling.com's goal is to offer the best products to ethnic markets through easy to use services and fair prices.From prepaid credit to monthly plans, mobile recharge, or virtual numbers, KeepCalling.com's services bring people closer together and help them stay in touch regardless of their location.With KeepCalling it’s easy to call home!For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
Written by the business, not verified by us.Is KeepCalling.com legit?
KeepCalling.com (keepcalling.com) has a 3.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently appreciate the affordable pricing, reasonable tariffs, and overall great value for money when making long-distance calls to various overseas destinations. Many consumers frequently note the extremely reliable connection, crystal clear sound quality, and remarkable ease of use when keeping in touch with family abroad. However, some people mentioned experiencing occasional technical problems, such as unexpected call drops, background static, and audio latency during lengthy telephone conversations. A small group of users also encountered unexpected extra charges, hidden rate differences, or frustrating difficulties regarding service changes and account billing.
Auto-generated from all reviews of this business. For reference only.What people say
Fast and simple.
I am very disappointed with the recent…
I am very disappointed with the recent app updates. We are no longer able to determine whether the recipient has answered the call. For example, when I dial a number, the call timer immediately starts showing 00:01, 00:02, and so on. Before the app update, the status would first show "Ringing," and the call duration timer would only start once the recipient answered the call. This functionality is no longer working. Additionally, on the first call attempt, the recipient is often unable to hear my voice. In many cases, I have to make a second call attempt before the audio works properly. I would also like to report again that the Speed Dial option is still not available. In one of your previous email responses, you mentioned that the Speed Dial feature would be enabled in the next app update. However, I have already received the latest app update and still cannot see this feature. Overall, I am very unhappy with the current performance of the app and the unresolved issues. I would appreciate it if you could investigate these problems and provide a solution as soon as possible.
Reply from KeepCalling.com2026-07-07
Hi, Suda, Thank you for taking the time to share your detailed feedback regarding the recent app updates. We understand your frustration with the changes that were made. We have reviewed your account and we can see that you have already been in contact with our Customer Support team. Your feedback is extremely valuable and helps us continue improving the app's performance and functionality. We are committed to addressing issues as they arise and providing the best possible experience for our users. Thank you for your patience and understanding. Your KeepCalling Team
Great
Easy to make a phone call
Prices
Prices, immediate response, simplicity, long-lasting and targeted service
cheap is good - sound quality could be better
It is cheap so I can call family but sound quality could be better
Reply from KeepCalling.com2026-07-07
Hi Pol, Thank you for your feedback. Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. If you have any questions regarding your account or using the service, please contact our Support Team, available 24/7. Your KeepCalling Team
Very poor service
Very poor service; 90% the application doesn't connect to the server; no sms options
Reply from KeepCalling.com2026-07-07
Hi Misha, Thank you for your feedback. We checked your account and we can see several connected calls, we hope the service is working fine now. However, since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. If you have any questions regarding your account or using the service, please contact our Support Team, available 24/7. Your KeepCalling Team
The fact that you keep the balance…
The fact that you keep the balance regardless of the passage of time. Your rates are also fair.
When I talk using the keep calling app…
When I talk using the keep calling app the loud speaker is not working. Also I’m not able to quickly make calls using the recent call. each and every time I need to go to contacts and to select the contacts. The recently updated app is not working properly.
Reply from KeepCalling.com2026-07-04
Hi, Uma, Thank you for your feedback! Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. If you have any questions regarding your account or using the service, please contact our Support Team, available 24/7. Your KeepCalling Team
I am very happy with KeepCaling.com…
I am very happy with KeepCaling.com because they are reliable and affordable. I have never had a problem ringing members of my family in England which makes me just want to stay with this service. Thank you : )
Always get a great connection when ever…
Always get a great connection when ever needed.
Paid $15 to top up $10.
For $10 topup, I paid $15. Also, I cant hear properly. The opponent voice was not hear properly. Very disappointed.
Reply from KeepCalling.com2026-07-04
Hello, Thank you for your feedback! Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. If you have any questions regarding your account or using the service, please contact our Support Team, available 24/7. Your KeepCalling Team
very reasonable rate
very reasonable rate, good and quick connection
It doesn't connect the call and deducts…
It doesn't connect the call and deducts a large amount every time, I deleted it completely, it's a scam
Reply from KeepCalling.com2026-07-04
Hello, We are sorry that you are experiencing issues while trying to call Iran. The problem is related to current disruptions affecting local providers in the destination country, beyond our control. This is impacting the ability to successfully connect calls across multiple networks. At this time, we kindly recommend allowing some time before attempting to place further calls, as repeated attempts during this disruption may continue to result in unsuccessful connections and additional charges. Please rest assured that we are actively working with our carrier partners to resolve the issue as quickly as possible, although at the moment, we do not have an estimated time for resolution. In the meantime, we have credited your PIN for the recent failed call attempts. We apologize for the inconvenience caused, and thank you for your patience and understanding during this time. Your KeepCalling Team
It is really hard to call and connect!
Reply from KeepCalling.com2026-07-01
Hi Negar, We are sorry that you are experiencing issues with your calls! Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. Also, as noted on our website, calls to Iran may encounter problems due to the local situation there, and there is not much we can do for now. For any questions, you can contact our Support Team, available 24/7. Thank you for being with us! Your KeepCalling Team
Helpful when asking questios
Helpful when asking questios. Very cost saving
To many interruptions ..
To many interruptions ... ringing Austria from Australia is just difficult... hope it will be better next week
Reply from KeepCalling.com2026-07-01
Hi Christa, Thank you for getting in touch! Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. For any questions, you can contact our Support Team, available 24/7. Thank you for being with us! Your KeepCalling Team
The other side in uk gets lots of echo
Reply from KeepCalling.com2026-07-01
Hi Philip, Thank you for your feedback! Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. For any questions, you can contact our Support Team, available 24/7. Thank you for being with us! Your KeepCalling Team
This company should now be called Keeprippingoff
I have been with call company for many years and paid as normal in large amounts. Now they have just changed everything without notice and no e-mail or sms to say they were doing it. I used their services expressly for sms as my mobile provider gives me free calls to most overseas countries and now keep calling have just decided to close this service. As asking for a refund is out of their time frame they refuse to refund my balance. I think by not notifying customers of stopping services that you pay for is a dirty fraudulent act and extremely a dishonest thing for a company to do.
Reply from KeepCalling.com2026-07-02
Hi, Tom, Thank you for sharing your feedback with us. First and foremost, we want to thank you for being a part of our community for the past decade. We truly apologize for the frustration caused by the recent changes to our SMS service and understand how this impacts your experience. Because your last purchase was made several years ago, our system unfortunately cannot process a direct refund to the original payment method. However, we want to make things right. While our support team shared the standard policy regarding this limitation, we are actively looking for alternative ways to assist you. A member of our team will reach out to you directly to explore alternative solutions for your refund request. We appreciate your patience and the time you've spent with us over the years. Keep in touch! Your KeepCalling Team
KC Experience
Quality, price and ease of use