KeepCalling.com's goal is to offer the best products to ethnic markets through easy to use services and fair prices.From prepaid credit to monthly plans, mobile recharge, or virtual numbers, KeepCalling.com's services bring people closer together and help them stay in touch regardless of their location.With KeepCalling it’s easy to call home!For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
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Is KeepCalling.com legit?
KeepCalling.com (keepcalling.com) has a 3.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently appreciate the affordable pricing, reasonable tariffs, and overall great value for money when making long-distance calls to various overseas destinations. Many consumers frequently note the extremely reliable connection, crystal clear sound quality, and remarkable ease of use when keeping in touch with family abroad.
However, some people mentioned experiencing occasional technical problems, such as unexpected call drops, background static, and audio latency during lengthy telephone conversations. A small group of users also encountered unexpected extra charges, hidden rate differences, or frustrating difficulties regarding service changes and account billing.
Auto-generated from all reviews of this business. For reference only.
It's too expensive and the quality it breaks often I would have given it even no stars if available
Reply from KeepCalling.com2026-06-30
Hi, Yonas,
Thank you for your feedback. Please note that the rates are established according to high quality routing we choose and other international costs.
Keep in mind that you can get free credit by subscribing to get offers by email. Log in and look for the orange button "Get Offers" down the homepage of the website. Tap that and follow the next easy step. We have constant bonuses and discounts for you.
Regarding the call quality, since you're using the app, please take into account that this relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.
For any questions, you can contact our Support Team, available 24/7.
Thank you for being with us!
Your KeepCalling Team
I bought more time but got locked out for reasons unknown to me. I find it difficult to manage my account. I’ll have to find another provider.
Reply from KeepCalling.com2026-06-29
Hi, Ray,
Thank you for bringing this up. Please contact our Support Team, available 24/7, so they can further investigate and solve any possible issue.
Thank you for being with us!
Your KeepCalling Team
Speed dial gone - no fix and no apology for losing my data
The speed dial page got replaced with a generic store front. All my contacts from the speed dial list are gone. It's been a month like that - no fix and no apology. The recent calls are shown in dark blue on black in the dark theme. Apparently they don't care about customers anymore. The call quality is better than for cheaper cards, but I'm looking for alternative providers who treat their customers better.
Reply from KeepCalling.com2026-06-30
Hi, Pavel,
We appreciate you taking the time to share your feedback regarding the recent changes from the app. We understand how frustrating it must be to lose your contacts and experience display issues.
We are actively working on improvements to address these concerns and enhance the user experience. Your comments about call quality are noted, and we are committed to providing reliable service while also ensuring our customers feel valued.
Your KeepCalling team
Keep Calling works very well for us and comes with a reasonable price. We have been using Keep Calling for quite a few years, and had only good experience.
Every time when the app is updated, there is always something wrong happening, there was never a smooth transition!
Reply from KeepCalling.com2026-06-28
Hello,
Thank you for getting in touch.
We understand your concern regarding the recent changes to the KeepCalling app and the difficulty you are experiencing
We truly appreciate your feedback regarding the Speed Dial feature. We understand that this function was very useful for quickly accessing frequently used numbers, and we value your suggestion. Your comments have been forwarded to the relevant department for review and consideration in future updates.
You can view and manage your Speed Dial numbers in your online account at:
https://www.KeepCalling.com/account/home.
At the moment, you can still make calls using the app through the following options:
1. Keypad – manually dial the full international number including country code
2. Contacts – use your phone’s contact list with numbers saved in international format (+country code)
We appreciate your understanding and thank you for your valuable feedback, which helps us improve our services.
Your KeepCalling Team
Since the new update, Recent Calls doesn't work at all
Reply from KeepCalling.com2026-06-28
Hi, Noah,
Thank you for getting in touch! We checked your account and we can see you recently had a longer call.
Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.
For any questions, you can contact our Support Team, available 24/7.
Thank you for being with us!
Your KeepCalling Team
The conversation repeats itself after a short exchange, and this wastes money on multiple occasions.
Reply from KeepCalling.com2026-06-28
Hi, Nacer,
Thank you for getting in touch!
Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.
For any questions, you can contact our Support Team, available 24/7.
Thank you for being with us!
Your KeepCalling Team
I buy 10 dollars credit for unlimited talking but don't give me any time to call and I had to buy again
Reply from KeepCalling.com2026-06-28
Hello,
We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there, and there is not much we can do for now.
For more information and help with your issues, please contact our Support Team, available 24/7.
Keep in touch!
Your KeepCalling Team
with the $4.99/ month plan, we are getting frequent disconnect, and we have to call again and again. Please fix the problem, or we need to cancel the monthly plan. Thanks
Reply from KeepCalling.com2026-06-28
Hi Ammar,
Thank you for getting in touch!
We checked your account and we can see that, per your request, your order was canceled, and your credit card was refunded.
For any other details or questions, our Support team is available 24/7.
Keep in touch!
You said if renew if of the system will not charge me and renew my deal but it has changed me
Reply from KeepCalling.com2026-06-29
Hi, Mary,
We appreciate you bringing this to our attention. We understand your frustration and have checked your account to clarify things. We can see that your order was canceled, and your credit card was refunded.
Let us know if there is anything else we can do for you. Our Support team is available 24/7.
Your KeepCalling team
