KeepCalling.com's goal is to offer the best products to ethnic markets through easy to use services and fair prices.From prepaid credit to monthly plans, mobile recharge, or virtual numbers, KeepCalling.com's services bring people closer together and help them stay in touch regardless of their location.With KeepCalling it’s easy to call home!For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
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KeepCalling.com (keepcalling.com) has a 3.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently appreciate the affordable pricing, reasonable tariffs, and overall great value for money when making long-distance calls to various overseas destinations. Many consumers frequently note the extremely reliable connection, crystal clear sound quality, and remarkable ease of use when keeping in touch with family abroad.
However, some people mentioned experiencing occasional technical problems, such as unexpected call drops, background static, and audio latency during lengthy telephone conversations. A small group of users also encountered unexpected extra charges, hidden rate differences, or frustrating difficulties regarding service changes and account billing.
Auto-generated from all reviews of this business. For reference only.
Terrible service this couple of days. Felt like its not the same keepcallin l have been using these past years. The change in everything is not welcoming. I wont stop talking at every chance l get
Reply from KeepCalling.com2026-06-19
Hi Yinka,
Thank you for getting in touch! We can see calls have been made recently, and even a longer one two days ago.
Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.
For any questions, you can contact our Support Team, available 24/7.
Thank you for being with us!
Your KeepCalling Team
I have used KeepCalling for many years now and always come back them. I live in Australia and although there are apps to use on mobile phones, my mobile signal in the house is not good most of the time. So, I then go back to using my landline, but the telco company I am with is too expensive for overseas calls. That's when KeepCalling is used. Great connection and great prices. Also, great that there is no time limit to use your minutes. I just added extra minutes the other day so I could call the UK. Will keep using this company. Thank you KeepCalling. Linda. Queensland Australia.
Since I began using your service on June 1917, I have had nothing but satisfaction on the great service you have provided me.
Being away from family is not easy, but thanks to the service you provide and the rates. makes it so much better, I would recommend it to anybody
Thank you very much.
I cannot connect, and all the time I am just losing my money by dialing and not connecting.
Reply from KeepCalling.com2026-06-19
Hi, Farideh,
We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there, and there is not much we can do for now.
For more information and help with your issues, please contact our Support Team, available 24/7.
Keep in touch!
Your KeepCalling Team
My calls to the UK often cut off after half an hour. Very unpredictable sound quality, a lot of feed back, person I’m calling complains about hearing themselves. It seems there is no one to talk to about these issues
Reply from KeepCalling.com2026-06-19
Hi Paul,
Thank you for getting in touch!
Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.
For any questions, you can contact our Support Team, available 24/7.
Thank you for being with us!
Your KeepCalling Team
I am a Canadian travelling in South America. I had to call my credit card. Before my trip there were 2 unauthorized charges to my credit card that I noticed too late. I used KeepCalling successfully to call my bank, also 1 reservation went sour through Booking and I made already about 8 calls about this issue. I had to call 3 different numbers in Canada to landlines and without this application I would have not been able to do so. I LOVE this application. It is a MUST when travelling.
It is expensive and even when you cannot connect it charge you . Connection so many times fail
Reply from KeepCalling.com2026-06-19
Hi Fatema,
We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there, and there is not much we can do for now.
For more information and help with your issues, please contact our Support Team, available 24/7.
Keep in touch!
Your KeepCalling Team
KeepCalling overcharges: you’re paying the moment ringing starts.
Reply from KeepCalling.com2026-06-17
Hello,
We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there, and there is not much we can do for now.
You can check the duration of your calls in your account and see the amount spent if connected. For questions about this, please contact our Support Team, available 24/7.
Keep in touch!
I paid for an international program for 2 weeks, but it’s
activation did not work . I reported the problem but did not receive a solution.
Reply from KeepCalling.com2026-06-19
Hi Sigrid,
Thank you for your feedback. Checking your account, we can see that you have been in contact with our Support Team and that your eSIM is activated.
Please note that the Travel eSIMs we offer are data-only services. This means they do not include a phone number and cannot be used for voice calls or SMS messages. They can only be used for mobile data access.
Please get back to our agents if you have issues using mobile data.
Keep in touch!
Your KeepCalling Team
Service is OK, but for the price it is no longer competitive. I'm looking for a newer service that also allows for 2F identification in it.
Reply from KeepCalling.com2026-06-19
Hi, Gregory,
Thank you for your feedback. Please note that the rates are established according to high quality routing we choose and other international costs. As you know by now, we have no hidden fees, and make no compromise about connection quality to get the minimum rates on the market. But we can assure you they are really competitive and economical.
We constantly work to provide the best possible price while maintaining our high call quality without any additional fees.
Keep in mind that you can get free credit by subscribing to get offers by email. Log in and look for the orange button "Get Offers" down the homepage of the website. Tap that and follow the next easy step. We have constant bonuses and discounts for you.
Hope that helps! If you need our help with any of the above, please don't hesitate to get in touch with our Support Team.
Your KeepCalling Team
Making calls using the local access number and not the app.
Using the local access number, I am pleased with the quality of the phone calls. It is easy to credit my voice call anytime over the app.
This quality didn't apply when I used the app to dial an international number. So much static and noise that I couldn't even hear myself.
Thanks to the local access number with the app to add more credit as I go.
