For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Travel & Vacation

Kensington

101 reviews

4.9101 reviews
Write a review

About Kensington

Data updated
Website
kensingtontours.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (1/1)
Do you own Kensington ? Claim this profile for free and start replying to reviews.

Is Kensington legit?

Kensington (kensingtontours.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Matthew · 1 review · Verified · Experienced 2026-07-04 ·

Great trip!

Great trip!! Perfect itinerary which was tailored to our interests. The guides were incredible. Everything about the trip was great. They did everything for us and made the trip easy. great experience and we will use Kensington again!!

Reply from Kensington 2026-07-20

Hello Matthew, Thank you for your wonderful review! We’re thrilled that your tailored itinerary perfectly matched your interests and that our guides made your experience so enjoyable and effortless. We look forward to planning another incredible journey for you! Thank you, The Team at Kensington Tours

C
Colin · 1 review · Verified · Experienced 2026-06-22 ·

Repeat Customer Here

I have used Kensington Tours twice - a trip to Australia and a trip to Greece. Both experiences were fantastic and I am in the process of booking a third trip with Kensington.

Reply from Kensington 2026-07-20

Hello Colin, Thank you for your continued trust in Kensington Tours! It means so much to know you've chosen to travel with us for both Australia and Greece, and we're honored to be helping you plan a third adventure. There's no greater compliment than a returning traveler. We look forward to creating another unforgettable journey for you. Thank you, The Team at Kensington Tours

C
Colleen · 1 review · Verified · Experienced 2026-07-10 ·

Our guides were amazing

Our guides were amazing! They were not only very well informed about the area, the animals, the cultures, they were also amazing at predicting our needs before we even were aware of what we needed!

Reply from Kensington 2026-07-20

Hello Colleen, Thank you for your wonderful review! We're delighted to hear your guides made such a lasting impression. Their knowledge of the destination, wildlife, and local cultures, combined with their attentive service, is exactly the experience we strive to provide. We truly appreciate your kind words and hope to welcome you on another unforgettable journey. Thank you, The Team at Kensington Tours

N
Nirmal · 1 review · Verified · Experienced 2026-06-27 ·

Perfectly Planned, Once‑in‑a‑Lifetime Africa trip

The trip to Kenya was exceptionally well planned, and every detail we requested was thoughtfully included in the itinerary. Our time in Nairobi, Amboseli, and the Maasai Mara struck the perfect balance — full enough to experience the best of each destination, yet never rushed. The hotels were excellent, offering comfort and hospitality that made each stay memorable. Our guides were knowledgeable and engaging, with George in the Maasai Mara standing out for truly elevating the experience. Seeing Mount Kilimanjaro in all its majesty and witnessing unforgettable wildlife moments — including a lioness in full chase — felt like scenes straight out of a nature documentary. Overall, this was a once‑in‑a‑lifetime journey, beautifully curated and deeply enriching.

Reply from Kensington 2026-07-20

Hello Nirmal, Thank you for sharing such a thoughtful review! We're thrilled to hear your Kenya journey was so well balanced and that every detail came together to create a truly memorable experience. It's wonderful to know George helped make your time in the Maasai Mara even more special, and that moments like seeing Mount Kilimanjaro and incredible wildlife sightings made your adventure unforgettable. We appreciate your trust and look forward to helping you create many more extraordinary journeys. Thank you, The Team at Kensington Tours

B
Brittany · 1 review · Verified · Experienced 2026-06-11 ·

An Unforgettable Greece Vacation

We had an absolutely incredible experience working with Simran! From the very beginning, she was so easy to work with and made the entire planning process completely stress-free. She took the time to understand exactly what we were looking for and created an itinerary that exceeded every expectation. Every hotel, excursion, transfer, and experience she booked was truly amazing. Throughout our trip, Simran even checked in with us to make sure everything was going smoothly, which made us feel so well taken care of. We were also incredibly impressed with everyone we encountered through Kensington. Every transfer driver, tour guide, and staff member was professional, kind, and punctual. The hotels were outstanding, the food was unforgettable, and the people of Greece were some of the warmest and most welcoming we've ever met. If you're considering a trip to Greece, we cannot recommend it enough. And if you want a seamless, personalized, and unforgettable experience, we highly recommend booking with Simran. She made what was already a dream destination into the trip of a lifetime!

Reply from Kensington 2026-07-20

Hello Brittany, Thank you for your wonderful review! We're delighted to hear Simran made your Greece vacation so seamless from start to finish. Knowing she created an itinerary that exceeded your expectations and continued to check in throughout your journey means so much to us. We're also thrilled that our local guides, drivers, and partners helped make every moment memorable. We truly appreciate your recommendation and look forward to helping you plan your next unforgettable adventure. Thank you, The Team at Kensington Tours

K
Karen Van Deren · 5 reviews · Verified · Experienced 2026-06-27 ·

A Great Trip to Beautiful Iceland

Marie did a great job in working with us to plan the details of our tours. We were happy to be at the Alda Hotel which was only a block and a half from the bus stop. Every tour guide was friendly, informative, funny and respective of our quiet time. The Alda Hotel staff was friendly and helpful. We enjoyed SO many delicious meals in Reykjavik!

Reply from Kensington 2026-07-20

Hello Karen, What a wonderful way to experience Iceland! We’re so pleased Marie created an itinerary that suited you so well, and that the Alda Hotel’s convenient location and welcoming team added to your stay. It’s also lovely to hear your guides struck the perfect balance of being informative, entertaining, and respectful. Reykjavik’s delicious dining sounds like the perfect finishing touch! Thank you, The Team at Kensington Tours

C
Customer · 5 reviews · Verified · Experienced 2026-07-07 ·

Our trip was fantastic

Our trip was fantastic! Great hotels, great tours, great communications!!

Reply from Kensington 2026-07-17

Hello, Thank you for your wonderful review! We're thrilled to hear you had a fantastic trip and enjoyed the hotels, tours, and communication throughout your journey. We appreciate your trust and look forward to planning your next adventure. Thank you, The Team at Kensington Tours

W
WW · 1 review · Verified · Experienced 2026-07-16 ·

The travel consultant was an expert in Morocco

The travel consultant was an expert in their country and knew limited flight schedules from certain cities which affected my itinerary, which I would not have known. She also listened to my requests and built an itinerary that met my needs/wants, and was able to tailor it accordingly. The guide, Zouzou, and my driver, Yessin, were smart, funny, organized, professional and an amazing team I'd want for any future travel.

Reply from Kensington 2026-07-17

Hello WW, Thank you for your wonderful review! We're delighted to hear your Morocco itinerary was thoughtfully tailored to your interests. We'll be sure to share your kind words with Zouzou and Yessin—they'll be thrilled to know their professionalism and warmth made such a lasting impression. We appreciate your trust and look forward to planning your next adventure. Thank you, The Team at Kensington Tours

J
Jill Cavanaugh · 1 review · Verified · Experienced 2026-07-16 ·

Excellent experience

Highly responsive, organized and attentive people and highly customized packages. A great experience !

Reply from Kensington 2026-07-17

Hello Jill, Thank you for your wonderful review! We're delighted to hear you enjoyed the personalized planning and found our team responsive, organized, and attentive throughout your journey. We truly appreciate your kind words and look forward to helping you plan your next adventure. Thank you, The Team at Kensington Tours

D
Daniellia · 1 review · Verified · Experienced 2026-07-12 ·

Top notch travel agency

Kensington Tours listened to what we wanted to experience on our journey. They designed the perfect vacation. The hotels were comfortable, the transportation was top notch and the guides were very knowledgeable and enthusiastic. Anytime I needed assistance and reached out to Kensington, they were available and able to assist.

Reply from Kensington 2026-07-17

Hello Daniellia, Thank you for your kind review! We're delighted to hear we created the perfect vacation for you and that you enjoyed the hotels, transportation, knowledgeable guides, and support throughout your journey. We truly appreciate your trust and look forward to planning your next adventure. Thank you, The Team at Kensington Tours

I
Ingrid · 3 reviews · Verified · Experienced 2026-07-14 ·

I had a wonderful experience with Kensington

I had a wonderful experience with Kensington and our tour planner Nerissa Definitely life-changing adventure … I highly recommend the company

Reply from Kensington 2026-07-17

Hello Ingrid, Thank you for your wonderful review! We're delighted to hear you had such a life-changing adventure and that Nerissa helped make your experience so memorable. We truly appreciate your recommendation and look forward to planning your next journey. Thank you, The Team at Kensington Tours

N
NANCY HURLEY · 2 reviews · Verified · Experienced 2026-07-07 ·

Trip to the wild Atlantic way

Everything from the initial planning to the final ride to the airport went off without a single problem Our driver Padraig was exceptional and all of the accommodations were beautiful and convenient Thanks to Lauren for a great trip Until next time

Reply from Kensington 2026-07-17

Hello Nancy, Thank you for your wonderful review! We're delighted to hear every part of your Wild Atlantic Way journey went smoothly. Lauren and Padraig will be thrilled to know they helped make your trip so memorable. We truly appreciate your trust and look forward to welcoming you back for your next adventure. Thank you, The Team at Kensington Tours

M
Myrna · 1 review · Verified · Experienced 2026-07-13 ·

Everything was just perfect..

Reply from Kensington 2026-07-17

Hello Myrna, Thank you for your wonderful review! We're delighted everything was just perfect and that you had such a great experience. Thank you, The Team at Kensington Tours

E
Elizabeth · 1 review · Verified · Experienced 2026-05-13 ·

Two weeks in Norway

Mirka helped us plan a two week trip to Norway, overland and cruising. Your agents are knowledgeable and professional. Communication was always prompt and thorough. It was so much easier to be guided through our decisions, rather than having to sort through all the infinite possibilities on our own. We also appreciated that the tickets and transfers were included for us. We had two small travel hitches (misplaced luggage, and a hotel strike that affected food service) that were both dealt with promptly and fairly, using your 24-7 emergency call service. Thank you for all your efforts and keep up the good work! We would definitely recommend your services to others.

Reply from Kensington 2026-07-17

Hello Elizabeth, Thank you for sharing your experience! We're delighted to hear Mirka helped create a memorable two-week journey through Norway and that our team made the planning process seamless. We're also pleased our 24/7 support was able to quickly assist when unexpected travel hiccups arose. Thank you for your recommendation. We look forward to helping you plan your next adventure. Thank you, The Team at Kensington Tours

M
Mark O · 2 reviews · Verified · Experienced 2026-07-14 ·

The entire experience was very smooth…

The entire experience was very smooth and high standards. Everything was better than expected. This was a once in a lifetime trip and Kensington delivered better than expected.

Reply from Kensington 2026-07-17

Hello Mark, Thank you for your kind words! We're honored to have been part of your once-in-a-lifetime journey and thrilled to hear everything exceeded your expectations. We truly appreciate your trust and hope to welcome you on another unforgettable adventure. Thank you, The Team at Kensington Tours

M
Mike S. · 3 reviews · Verified · Experienced 2026-07-07 ·

Costa Rica-Dave

The level of service Dave provided was excellent. The tours that were arranged exceeded expectations. The transfers were timely and knowledgeable.

Reply from Kensington 2026-07-17

Hello Mike, Thank you for your kind review! We're delighted to hear Dave provided excellent service and that your Costa Rica tours exceeded your expectations. It's also wonderful to know your transfers were seamless and your drivers were knowledgeable. We appreciate your trust and hope to welcome you on another Kensington adventure. Thank you, The Team at Kensington Tours

K
Ken Butler · 1 review · Verified · Experienced 2026-07-13 ·

Our vacation to Italy was amazing

Our vacation to Italy was amazing. Using Kensington made our trip so smooth and reduced the stress of crowds and unfamiliar surroundings. As I watched other tourists struggling, I told my wife “We will never travel without using Kensington again”. Having everything lined up including transportation and tours made things so easy and enjoyable.

Reply from Kensington 2026-07-17

Hello Ken, Thank you for sharing your experience! We're so pleased to hear your Italy vacation was smooth, stress-free, and everything you hoped for. Knowing our planning, transportation, and guided experiences allowed you to simply enjoy the journey is the greatest compliment. We truly appreciate your trust and look forward to welcoming you on your next Kensington adventure. Thank you, The Team at Kensington Tours

D
Donald · 1 review · Verified · Experienced 2026-06-27 ·

Excellent Private Guides in Beijing and Hong King

I have excellent private guides and drivers in China in Hong Kong. My guides in Beijing and Hong Kong were especially flexible in changing the schedule to accommodate my desires to see things that weren't on the original itinerary and the changing weather.

Reply from Kensington 2026-07-17

Hello Donald, Thank you for your kind feedback! We're so pleased to hear your guides and drivers in Beijing and Hong Kong made your experience so memorable. Their flexibility in adapting your itinerary to your interests and the changing weather is exactly the personalized service we strive to provide. We appreciate your trust and hope to welcome you on another Kensington adventure. Thank you, The Team at Kensington Tours

C
Carl · 1 review · Verified · Experienced 2026-07-05 ·

The itinerary perfectly fit our desires…

The itinerary perfectly fit our desires and expectations about an Egyptian vacation. Our guides were extremely knowledgeable , and personable. My aims to take hundreds of memorable photographs were realized in Cairo and Luxor.

Reply from Kensington 2026-07-13

Hello Carl, Thank you for your kind words! We're thrilled to hear your Egypt itinerary matched your vision and that your guides helped make the experience so memorable. It's especially wonderful to know you captured so many unforgettable moments in Cairo and Luxor. We hope to welcome you on another Kensington adventure soon. Thank you, The Team at Kensington Tours

J
Jenny B. · 5 reviews · Verified · Experienced 2026-06-10 ·

Kensington makes your dream vacations come true!

This was our second trip with Kensington and once again, our entire experience exceeded our expectations on all levels. Our agent, Mackenzie Brown, was fantastic from the beginning process of planning, through making changes to the activities and itinerary, and checking in along the way to make sure we were prepared, and communicating while we were on our trip, to getting feedback once we got back. All of our excursions were with excellent companies, and our guides were the absolute best. Our drivers were engaging and personable for the airport transfers and activities. I cannot rave enough about the hotels/resorts we stayed. We also used the 24/7 Kensington help number during our trip and the assistance was fantastic as were our local Kensington reps, who reminded us about pick up times for activities and provided additional helpful details, including the names of our guides and drivers. We already have our 3rd trip planned through Kensington and are pre-planning a 4th. We look forward to working with them again soon!

Reply from Kensington 2026-07-13

Hello Jenny, Thank you for your wonderful feedback! We're delighted to hear your second Kensington journey exceeded your expectations and that Mackenzie provided exceptional support every step of the way. It's great to know the guides, drivers, hotels, and 24/7 support all helped create such a memorable experience. We truly appreciate your continued trust and can't wait to help you with your third—and fourth—Kensington adventures! Thank you, The Team at Kensington Tours