Kind Science (kindscience.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 60% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 58% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.
Most reviewers were somewhat happy with their experience overall. Consumers generally love the high quality of the skincare items, noting that their facial skin feels exceptionally soft, gentle, and thoroughly refreshed after daily use. Many people appreciate the effective cleansers and rich moisturizers, sharing that they notice visible improvements in fine lines and overall skin appearance. Some reviewers were not happy with the automatic subscription plans, unexpected charges, and frustrating difficulties when trying to cancel their memberships. Consumers also mentioned significant frustrations regarding small product sizes, along with recurring packaging issues such as broken pumps or leaking bottles.
Auto-generated from all reviews of this business. For reference only.I don't want the subscription anymore. I have tried and tried.
Hi Leslie, thank you for your feedback! We want to get this addressed for you as quickly as possible. Please reach out to our beauty advisors at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST), and a member of our team will be able to help you from there.
I had an allergic reaction to the product and I am unable to cancel the subscription.
Hi Lori, thank you for your feedback! We want to get this addressed for you as quickly as possible. Please reach out to our beauty advisors at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST), and a member of our team will be able to help you from there.
Hi Penny, thank you for your feedback. We hope it works too, feel free and come back and let us know and thank you for taking the time to share, and for being part of the Kind Science® community.
Was somewhat disappointed when opening the box and to my surprise the product came in very small containers. The regimen has too many steps to follow as I am a person that just uses two cleansing products morning/night. So that being said I will not be reordering this product. I have not used it long enough to write a true review as you sent this too soon.
Hi Laura, thank you for giving Kind Science® a try and for telling us how it's going. It can sometimes take a little time to adjust to new products, and making small tweaks to the routine along the way can help you determine what works best for you. Be sure to check out our usage guide for more details on all our products: https://kindscience.com/pages/ingredients. If you'd like more help, our beauty advisors are happy to assist at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379, 7 days a week, 7:00 AM – 10:00 PM EST. We're here for any questions you have!
I was using the product but thought it might be less expensive if I bought products at stores but found I didn’t like the products as much and prices were more or close to yours. I just love how it makes my face feel and have had compliments. Great product. Thank hu
Hi Debra, thank you so much for this! Hearing that you love your Kind Science® genuinely makes our day. We're so glad to have you as part of the Kind Science family.
The products have left my skin blotchy and red. I’m not happy with the results.
Hi Jane, thank you for your feedback! We want to get this addressed for you as quickly as possible. Please reach out to our beauty advisors at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST), and a member of our team will be able to help you from there.
The company advertised how well it works and it does exactly that works great
Hi Barbara, this made us smile! We're so glad your Kind Science® is working out for you — thank you for taking the time to share, and for being part of the Kind Science community.
I have no problem with the company "Kind Science": I ordered the Starter Kit and it arrived as promised. I was leary of the effectiveness of these products due to the number of items received (a battery operated exfoliator?) I found each one to be less than optimum; cheap. My skin did not feel moisturized, it felt blah therefore no effect. From the serum to the eye cream to the neck cream, all were substandard for me.
Hi Cynthia, thank you for letting us know. We're sorry to hear Kind Science® hasn't been working well for you. We understand that may be frustrating, and we are here to help. Every Kind Science product is backed by clinical testing for all skin types, including sensitive skin, but we know everyone's skin is different. Our beauty advisors can better assist you with usage tips, product adjustments, or a finding a better-fit recommendation from the Kind Science® line. Please reach out to our beauty advisors at: https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST) — a member of our team will be able to address your concerns right away and help you find the best path forward.
Subscription prices and money back guarantee were misleading. Paid for initial trial. Received "discounted" package that didn't provide any benefit. Tried to cancel and was told that I still owe $213 since I canceled my "money back guaranteed" subscription and had to pay the difference. Product did not provide the benefits as advertised on my skin. DO NOT TRY it unless you have ~$400 to spend on trying out the product. Or let me know if you want mine. I won't use it.
Hello and thank you for your feedback! We want to get this addressed for you as quickly as possible. We do offer a 60-day money back guarantee on all of our products. Please reach out to our beauty advisors at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST), and a member of our team will be able to help you from there.
Nice products. Just too many
Hello and thank you for sharing this! It sounds like you're enjoying your Kind Science, with a few questions — totally normal, and we are happy to help! Our beauty advisors are here to help anytime at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST). You'll also find more information about how to use our products here: https://kindscience.com/pages/ingredients. We've got you covered!
Hi KellyAnn, thank you for your feedback! We want to get this addressed for you as quickly as possible. Please reach out to our beauty advisors at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST), and a member of our team will be able to h
Once I tried the items in my kit, it was easy to trade up what I liked or didn't feel I'd use.
Hi Robin, thank you for the kind words! We love hearing that your Kind Science is a hit. We're grateful to have you with us. Don’t forget to tell your friends!
Not sure yet if the product is for me. Slight reaction the first two days but it has tapered off. I do like how it feels on my skin. I won’t know for at least another week or so if I can use it regularly. Thanks for asking.
Hi , Anna-Lee, thank you for giving Kind Science® a try and for telling us how it's going. Our skin can sometimes take a little time to adjust to new products, and making small tweaks to the routine along the way can help you determine what works best for you. Be sure to check out our usage guide for more details on all our products: https://kindscience.com/pages/ingredients. If you'd like more help, our beauty advisors are happy to assist at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379, 7 days a week, 7:00 AM – 10:00 PM EST. We're here for any questions you have!
The Kind Science Kit that I received does not have the tube of eye cream even thought the instructions show how to use it. I would like the eye cream.
Hi Susan, thank you for your feedback! We want to get this addressed for you as quickly as possible. Please reach out to our beauty advisors at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST), and a member of our team will be able to help you from there.
I like the product but don’t love it. I haven’t used it long but have not seen any difference. I was surprised how small treacherous one of the products are, unless these are just samples?
Hi Barbara, thank you for your feedback! It sounds like you may have ordered our introductory kit, which are smaller sizes. If you have any questions about Kind Science®, and we are happy to help! Our beauty advisors are here to help anytime at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST). You'll also find more information about how to use our products here: https://kindscience.com/pages/ingredients. We've got you covered!
Love this line of products!! 67 years old, feels great and light on your skin! Been using since last December
Hi Charlene, thank you so much for this! Hearing that you love your Kind Science® genuinely makes our day. We're so glad to have you as part of the Kind Science family.
I was shocked to learn it was a reoccurring monthly charge of over $100. No where in the trial product did I read this was a subscription membership or reoccurring order. Customer Service was pushy when I tried to cancel. This is straight up fraudulent schemes. I reported them to my credit card company and BBB.
Hi Pam, thank you for your feedback! We want to get this addressed for you as quickly as possible. Please reach out to our beauty advisors at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379 (7 days a week, 7:00 AM – 10:00 PM EST), and a member of our team will be able to help you from there.
I did enjoy products,unfortunately each time I use them my eyes water and sinuses become problematic. Haven't been able to discern if it is all products or an individual one. Am going to use each product by itself and hopefully will be able to find if it is a singular item that I can exclude from skin care regimen. Would have liked moisturizer to have a richer feel,skin did not feel as soft as I would have liked
Hi Amber, thank you for giving Kind Science® a try and for telling us how it's going. Our skin can sometimes take a little time to adjust to new products, and making small tweaks to the routine along the way can help you determine what works best for you. Be sure to check out our usage guide for more details on all our products: https://kindscience.com/pages/ingredients. If you'd like more help, our beauty advisors are happy to assist at https://kindscience.com/pages/faq-customer-service or 1-800-210-3379, 7 days a week, 7:00 AM – 10:00 PM EST. We're here for any questions you have!
Best skincare EVER. WOW.
Hi Kristina, thank you so much for this! Hearing that you love your Kind Science® genuinely makes our day. We're so glad to have you as part of the Kind Science family.
Hi Andrew, this made us smile! We're so glad your Kind Science is working out for you — thank you for taking the time to share, and for being part of the Kind Science® community
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