Kistania is a personalized clothing brand. We are focus on the most personalized unique clothing and accessories. Kistania currently sells a wide assortment styles and categories, which includs punk, gothic, lolita, chic, costumes and so on. We seek for a twist of darkness, channeling emotional power and raw energy into every thread.We sincerely hope we are not just a clothing seller, we hope we can co-create styles with our customers. Design what our customers favor, make you looking unique, is what we wanna to do. We are not perfect and small, but we have strong willingness and patient to grow with our customers.
Written by the business, not verified by us.Kistania (kistania.com) has a 3.5 out of 5 rating on OK.one, based on 263 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 32% give 1 star; The business has replied to 99% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-25.
Needed to refund the order before shipment. Thankfully no problem after explaining the problem. Guys, don't order stuff to a lass your dating house... Even if she says she's wanting long term..... Then ghosts you after a month 🙄
You really are a very sincere partner. I'm sure your next date will be perfect! Will not live up to your sincerity!
My order arrived as expected. The products looked as advertised, and the delivery was made in a timely manner. I think their stuff is very cute!
Thank you very much for your affirmation of us, and thank you very much for your evaluation! This is our greatest trust and support, thank you!
products are very nice and comfy. the quality for the price is very good and the shoes are amazing. 9/10 little bit expensive tho
Dear, thank you for your feedback, and thank you very much for your love and support to us!
Absolutely love the shoes i bought from here. i placed an accidental order and contacted them to have it cancelled. They responded in a timely manner and were courteous and had that order cancelled for me so i could place a new order.
Helpful customer service despite me being a pain in the ass. Definitely will order from them again (now that I've read their shipping policies - novel idea) They also responded quickly which is always very appreciate
Thank you so much for your review! Thank you very much for your love and trust, thank you! Looking forward to your next visit!
their products are very good quality and their customer service is wonderful.
Website is great, you order your item, but then a few days after we don't have that is stock would you like a refund or another product, I swapped for another product which I had to pay again, they refunded the money from 1st item, which was $5 out from the price I paid which is ok, but to return because item is too small, the sizes are very small
Dear, if any of the products you have successfully paid for cannot be delivered in time, we will send you an email as soon as possible to ask for a refund or exchange. We will refund or exchange money according to your reply. If you clearly reply that you need a replacement, but there is a price difference between the replaced product and the out-of-stock product, you will need to make up the difference. On the contrary, if the price of the product you replace is lower than the price of the out-of-stock product, the price difference will be refunded or the exchange will continue according to your needs. If you still have questions about the out-of-stock replacement order, you can send me the order number, and I will check it for you again. Thank you for your understanding and look forward to your reply!（[email protected]）
Steals designs from small artists and cheap materials. Better off buying off wish if you want to pay less for equally shotty quality
Dear, what is your order number? Can send it to me for your inquiry. If you are not satisfied with the product you received, you can also give us feedback, we will deal with it for you in time according to the order status, thank you for your understanding! look forward to your reply!（[email protected]）
Very friendly and quick customer service. We had a product delivered broken and they were very quick to make it right. Very friendly and gave me multiple options for replacing the defective product. Other than the one product showing up broken, everything else in the order was in great condition and well worth the purchase. Will definitely be ordering here again.
Thank you for your evaluation, and thank you very much for your patience in communicating with us! grateful! !
quality and looks are great, shipping is fast, the service good and rly rly friendly! prices are a little high but its worthful
Thank you for your evaluation and trust, and thank you for your timely and patient communication with us! ！Welcome to visit us next time!
I ordered a two piece dress, but when it came I got two bottom pieces instead of the top. I contacted costomer service, and got a reply within one day. They gave me a full refund on the dress, and got to keep what I got. Amazing costomer service, and I will absolutley ordrer again later!
Thank you very much for your affirmation of us, and thank you very much for your evaluation! This is our greatest trust and support！ If it is determined that it is our delivery error, we will refund or reissue it for you unconditionally according to your needs. Received goods will also be given to you as a gift. Thank you very much for your timely and patient communication with us! grateful! !
Absolutely love this site, has everything you need and the stuff is so cute. Couldn’t recommend this site more. In love with the shoes I got, definitely ordering again.
Thank you very much for your evaluation! This is our greatest trust and support, thank you!
Fairly good price, clothing quality worth it.
Thank you very much for your affirmation of us,thank you!
Absolutely love the 2 items I've received from here, they are beautiful and can be used in so many ways.. Love it!!!
Thank you so much for your patience and communication with us! Thanks for the rating! Looking forward to your next visit!
I recommend a lot, there are a lot of products that you can't find everywhere and of quality. I truely love lt!
Thank you very much for your affirmation of us, and thank you very much for your evaluation! This is our greatest trust and support, thank you!
Ordered dresses for me and my daughter for a vacation. They were perfect, true to size good quality. Will definitely be ordering from them again
Thank you for your evaluation, and I am very glad that our products can satisfy you and your daughter! This is a very beautiful encounter! Thank you for your trust and love, and look forward to your next visit!
I am very satisfied with the product quality and the delivery. The communication also runs perfectly and without problems. Of course I have to wait a little longer because I'm ordering from Germany, but everything is going smoothly. That's why we're happy to wait. Warm greetings from Germany
Thank you so much for your patience and communication with us! Thank you very much for your love and affirmation for us! grateful!
The dress came in the timeframe described, fits just like the pictures depicts and is really great quality.
Thank you very much for your affirmation of us, and thank you very much for your evaluation! This is our greatest trust and support, thank you!
Got 3 items that included a two shirts and a sweater. All 3 were made out of cheap material and did not look like the photos online. Highly disappointed on wasted over priced clothing for cheap quality. WOULD NOT RECOMMEND. Plus, they are giving incentives for good reviews.
Dear, it is a pity that the products arrived cannot satisfy you. Thank you very much for your feedback, we will optimize the product, which is what we have been doing. According to our policy, you can also contact us in time for after-sales for you. You can also tell me the order number, I can check for you. Thank you for your understanding and look forward to your reply! ([email protected])
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