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Is Kkbags legit?
Kkbags (kkbags.com) has a 3.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 31% give 1 star; The business has replied to 53% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-25.
If I could give a ton of zero stars I would!! DO NOT BUY FROM THIS COMPANY!! I was literally told "since our factory is in China I suggest you give it away to a friend or relatives as a gift" when I asked for a refund!! I spent $12 in shipping and the book bag was $32.99 almost $45 on a cheap bookThe bookbag big enough for a 2 year old! I was suppose to get a middle schooler book bag. Took almost 20 days to finally receive it and customer service was HORRIBLE!! I CANNOT AFFORD TO JUST GIVE AWAY $45 BOOK BAG THAT IS TERRIBLE! I HAVE TO BUY MY DAUGHTER ANOTHER BOOKBAG FROM A REAL COMPANY. THEY WILL NOT REFUND YOU HERE!!! SCAM! SCAM!! BEEN DEALING WITH A MONTH AND NEVER GOING TO GET MY MONEY BACK OR ANYTHING!!.SAVE YOUR MONEY AND HEADACHE!!!
This is another chinesse rip off, i ordered my daughters bag 14 days ago paying 40+ shipping 12$ and its still not even in my state, my little girl js going on her 2nd week monday without no book bag!!! Dont buy here unless your shopping for next years bags, if your lucky your kid might not graduate before getting it,.... ill be leaving another review if i receive it and how the process goes on returning it, purchased a bag from an actual company in america that didnt fool me into thinking they were and werent by placing old faithful on there home page, ordered yssterday and its on its last transit to my home, she should have it for tuesday, 2 buisness days it took and 3.95shipping.. overseas trades has to stop. But greedy big companys want to take more making stuff cheaply and folks like myself pay for it... its not right!!!! Done
I ordered a bag from them……… worst decision ever. I put the CORRECT shipping address. Unfortunately there was an issue at the post office and my order was returned to sender. KK sent me an email on August 8th telling to contact USPS about an issue with my order. When I called they informed me that the package was sent back on August 6th. That’s fine! Mistakes happen but KK response was they can ship me out another bag for an additional $15. They basically tried to say it’s my fault because there wasn’t an apartment number on the shipping label. Which is true because it was being delivered to a HOUSE. They said that they couldn’t refund me because the package was being shipped back overseas and it would be destroyed so they’ll be out of a product. Well news flash now your customer is out of $60. I would never try to tarnish a business. The best advice I can give…… if you typically don’t have issues with your deliveries you can order from them but if any issue arises just know you’ll be out of money with nothing to show for it.
I ordered a backpack for my granddaughter. When it finally arrived it had a tear on the top. I contacted the company and sent pictures. They told me it would cost more to return it than it was worth and they would send me eight dollars. Over 45$ down the drain. I should have just burnt it. I am beyond angry. Don't order from this company!
Horrendous company based in China to deal with when it comes to costumer service . Please be very carful when buying stuff from them !!!!!
I recently bought large backpack for my daughter, when arrived it was the wrong color and wrong size. When I called their costumer service , they told me that I have to send back the item and pay myself for return and it would cost me more then the bag itself. Or they can refund me for the wrong item they sent me 3 dollars 😮 this is the help I have got for their mistake NOT MINE . Terrible company be very careful .
My daughter loves her unicorn backpack! Colors are vibrant and the backpack is very sturdy and has great support on the shoulders. The backpack is great the tracking of the order was slow and not updated
Bought the black and pink backpack for my 11 yr old to start 6th grade with. It's a perfect bag for a preteen. It's still feminine yet grown up a little and not so little girly with unicorns and rainbows. She has been using it since August and it still looks brand new and in perfect condition while her younger sister is already on her 3rd backpack because the straps keep unraveling and ripping. It's definitely quality and worth every penny! We will be buying from them again for next year ... FOR BOTH GIRLS!!
The book bag is great quality. I was surprised over how strong it is. The delivery took a little while but I expected this. Would definitely recommend.
I ordered my daughter a floral backpack and she loves it! It is made well and looks beautiful. It also came with a lunchbox that is very well insulated with enough room to store her food in. We are very happy with this order.
I ordered the flamingo backpack for my child and she loves it. It has held up extremely well and she is not the most gentle with her belongings to begin with :)
I ordered this backpack and matching lunch bag for my daughter at the beginning of August for the school year. It is a very pretty bag and she has been very happy with it. I am happy it is still in good shape because she is very hard on backpacks. The lunch bag is a little small and so are the pockets that keep the water bottles in them but overall she really loves the bag.
Ordered a backpack with matching lunch box for my granddaughter - it arrived before we were expecting it, good quality (holding up to all she packs in there for school) and she loves the sunflower design (I like the dark background so it looks new longer). Happy with purchase and would purchase from KK Bags again :)
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