Easy to prepare Crypto Account…
Easy to prepare Crypto Account statement for tax filing.
Thank you very much, ABCD! We remain at your disposal if you face any trouble with your history, and as always, we're happy to take on your requests!
Koinly (koinly.io) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 87% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Easy to prepare Crypto Account statement for tax filing.
Thank you very much, ABCD! We remain at your disposal if you face any trouble with your history, and as always, we're happy to take on your requests!
Simple to use with easy to follow instructions.
Hey Hieu, Thank you for your feedback! Remember that our support team is always here for you - [email protected] - if you need any assistance!
Koinly is such a good program. U can add your wallets and check out your tax and even know which package to buy. It was a breeze and soo easy to use. Will buy again next yr. Bonus. You can pay in crypto. 😉
Thank you for your kind words, Kevin! If you face any trouble with your data, reach out to the team at [email protected], and we'll also be happy to discuss a discount for your next plan purchase!
Very fast reply times and made things easy for me to understand
Thank you kindly, Brett! As always, we're here for you if something doesn't add up!
Easy to use system that reports all crypto transactions, offering support if things don't look right
Thank you for your kind words, John! We're glad you're enjoying our software, and if you ever run into any issues, we're always here for you and happy to assist!
Been using this platform for years. It is a great platform when you have simple transactions. When things get complicated you have to rely on their customer support. Thats when things begin to get dicey. Their AI is ok for helping but if it doesn't help you then you have to wait for customer service staff. I have been dealing with an issue now for about a week. My issue hasn't been resolved with speaking to 3 customer service staff. I have asked to speak to a manager and now this is my second day waiting for another response. If I were just starting out, I would look around for other platforms to tell you the truth.
Hi TJ, Thanks for sharing your thoughts. We have reached out via TrustPilot for some more details so we can look into your situation. 🙏
Koinly definitely makes tax alot easier I definitely recommend them.
Thank you, Allan! Really glad Koinly has been making tax time easier! We appreciate the recommendation 💙
Perfect for keeping track of your cryptocurrencies and obtaining a detailed report for the tax authorities.
Hey Dani, Exactly what we're built for, really glad it's delivering on both fronts! Thanks for the kind words 🎉
Once set up very easy to use and not had any issues with the ATO
Hi Robert, No ATO headaches is always a result! Really glad the setup has been smooth sailing from there 😊
I have been using Koinly since 2017 to keep track of my cryptocurrency portfolio and to produce my tax reports. I have found Koinly to be easy to use flexible and feature rich. Once you set up the API connection between Koinly and your wallet or exchange it is a "set & forget" system as it automatically keeps track of all of your transactions. I have used Koinly again for this tax year in Australia and intend to continue.
Hey Gary, Really glad the set and forget setup has been working so well for you all these years. Here's to many more tax seasons together 😊💙
I’ve tried a few different crypto calculators but koinly has been pretty reliable for at least 3 years. Pricing is reasonable and it all seems accurate.
Hey Michael, Really glad the reliability and accuracy have kept you coming back. Thanks for sticking with us 😊💙
Hello. I'm very disappointed with Koinly. When I entered my exchange details, the price displayed seemed expensive, even though you gave me a small discount. The platform was showing countless errors despite my APIs being correctly configured, as it was losing transactions. Then I uploaded the CSV files, which was another nightmare because it was misreading the BitGet files and not recognizing the formats properly. I had to delete columns that were preventing the Koinly platform from producing accurate results. I did this using Gemini's AI, and it worked fine. But apparently, after uploading the CSV files, more transactions appeared, and now Koinly is telling me I have to pay an additional €100 to get the tax report. I feel ripped off and scammed. If you had told me from the beginning that the platform would have so many errors and require so much work on my own, and if you had also quoted me the correct price (not a price designed to lure me in), I would have looked for another platform.
Hi Jorge, We're really sorry to hear you've had such a frustrating experience, that's genuinely not what we want for anyone. This is exactly the kind of situation our support team is here to help with! We've reached out via Trustpilot to grab your details, once we have those, the team will be happy to take a proper look and see what we can do. 💙
I really appreciate the concept behind Koinly, and it has definitely helped me navigate my crypto tax math, I initially ran into an issue where my report generated for 2026 instead of the requested 2025. However, a staff member reached out and helped us immediately. They quickly resolved the issue and made sure we were given the proper tax report. Great customer support!
Hey Crystal, The Accounts Team has reached out to you. 😊
I initially had a very frustrating situation regarding my crypto taxes, but I quickly realized that Koinly was not the problem at all, in fact, their platform is phenomenal. Koinly accurately and precisely calculated all my crypto transactions. The real issue was completely external: my local tax assistant at the tax office (CAAF) was unfortunately incompetent. She simply did not know how to take Koinly's perfectly structured data and input it into the correct lines of my Italian tax return forms, and she refused to accept the report. In a moment of frustration, I reached out to Koinly's support team, complained about the report not being accepted by my accountant, and asked for a refund, even unfairly threatening a negative review. This is where Koinly truly shined. Their customer support agent, Carl, handled my case with incredible professionalism and kindness. Even though Koinly's data was 100% correct and the fault rested entirely with my tax advisor, Carl was completely understanding and processed my refund without hesitation. I am leaving this 5-star review because a company that provides such highly accurate tax software and supports its users with such exceptional, empathetic customer service deserves the highest praise. Thank you, Carl, and thank you, Koinly. Highly recommended!
Hi Antonio! Wow, thank you so much for such a thoughtful and generous review! Carl will be thrilled to hear this, we'll make sure he sees it! 🤩
The best crypto tax tools!. Super clean layout, everything's easy to find, and makes doing your taxes way less painful. Love it.
Hey Matteo, Clean, easy, and less painful; three things we work hard on! Really glad it's all coming together for you 🙌💙
The platform is reliable and when I need help there is a reply to assist. I recommend using Koinly for Tax Reports.
Hi Emma, Really glad we've been there when you needed us! Thanks for trusting Koinly with your tax reports 😊💙
Good experience, at least with a simple tax declaración. It help me a lot to do it. Many thanks!
Hi Josechu, Really glad we could help make it straightforward, simple or complex, that's exactly what we're here for! Many thanks to you too 😊💙
Hey SuperSuper, Thanks for the review, we really appreciate it! 🙌
It was great to count on Koinly for my tax report, I couldn’t have done it with out it. It’s easy and intuitive. It guides you if you need but you can still be in control.
Hey Mary, Really glad we could take the heavy lifting out of tax time! If there's anything that would make it a 5-star experience next time, we'd love to know 😊
Well worth the $164, saved me hours of work! Easy to use. Ai helpdesk was great also!
Hey Abigail! Really glad Koinly and Fin (AI) delivered. Thanks for the kind words 💙
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