Konnected (konnected.io) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 11% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
J
John P · 4 reviews · Experienced 2026-07-26 ·
★★★★★
Shocking, Avoid!
Shocking. I bought a pro panel a few years back. It worked perfectly fine with my home assistant. Then they decided change the firmware to esphome and forced you to update as it was no longer supported. I did this and now the panel is bricked. Response is sorry it's out of warranty. They forced and provided the firmware! AVOID!!
Reply from Konnected2026-07-26
A firmware update cannot brick the device. Unless it's physically damaged you can simply reflash it with a USB cable. Reach out to support for help
You are not forced to update. Konnected works 100% locally with Home Assistant and HA decided to remove the legacy integration. You could simply just not update Home Assistant or install the legacy integration as a custom component.
M
Me · 1 review · Verified · Experienced 2026-06-21 ·
★★★★★
Super happy!
Great product, easy install with excellent directions. Product does what it said it would and more!
P
Paul · 2 reviews · Verified · Experienced 2026-06-17 ·
★★★★★
Great products
Great products. This small company has done an amazing job.
Unit works great, Poe was icing on the cake! Home Assistant setup was flawless.
B
Bill · 1 review · Verified · Experienced 2026-04-19 ·
★★★★★
The pro alarm board is great.
The pro alarm board is a big improvement over the legacy 6 zone boards. I should have bought it sooner. Installation was clear and support was great to work with. They could improve with support files that are pertinent to your home security setup. Smartthings doesn't recognize the alarm/siren and you have to comb through forum information to find out why. It is a known issue so it would be a smoother install if it were noted.
I was pleasantly surprised by how easy it was to setup the Konnected Alarm Panel Pro. I actually wired everything correctly the first time, in fact exposing more zones/sensors since the previous wiring had multiple sensors interconnected to one! Easily added it to Home Assistant and built an alarm panel in minutes (using Alarmo from HACS in Home Assistant).
B
Bob · 1 review · Verified · Experienced 2026-03-27 ·
★★★★★
Everything was made easy
Ordering the device was simple.
Shipment was on time.
Their customer service was outstanding!
Product support lacks and the product itself is not ready for the masses
U
User · 1 review · Verified · Experienced 2026-02-17 ·
★★★★★
No more MyQ
Everything works and MyQ is now gone at my house.
Would like the GDO matter setup to be more official in HA as I think an update was made recently to include GDOs. This is my only issue at this time.
J
Joe · 1 review · Verified · Experienced 2026-02-17 ·
★★★★★
Fantastic product and customer service
I absolutely love the open nature of the products and am thrilled with the performance with Home Assistant.
I had issues on my end that the Konnected support went well out of their way to help me resolve.
Konnected has provided a great product and I was able to very easily switch an old security system over to the Alarm Panel Pro within a few minutes without any issue. I also was able to easily add and update the FW for two GDO blaq, allowing both of my garage doors to be controlled any time and any where.
I've installed the konnected garage door opener and the alarm conversion kit. It was extremely easy and they work great. Integrated them seamlessly to a smartthings hub and would highly recommend konnected products.
Y
YM · 7 reviews · Verified · Experienced 2026-01-19 ·
★★★★★
Easy product setup.
Easy product setup.
Efficient and prompt after-sales service.
I love this product amazing product must buy for every garage door opener
I love this product. I wish I would’ve bought it sooner early into my smart home venture. However it has had no issues since I installed it and I’m so glad that this takes over the myQ app that came with chamberlain garage door opener. I will be leaving it on in the future when I sell my house and we’ll just simply purchase another one to help the company progress strongly recommend buying this.
The male end didn't fit the USB port like normal USB connections. Konnected support assured me it was the proper cable. During the subsequent attempt to connect, the USB port broke off of the board.
Return shipping and handling is more than the cost of the cable. It should be pro-rated.
