L'ange (langehair.com) has a 3.9 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 59% of negative reviews. Last updated 2026-08-10.
It has been two weeks and my order still shows not shipped.
This is crazy..
Reply from L'ange2026-08-05
Bonnie Swiney,
We understand your frustration regarding the shipping delay. We are actively looking into your order's status to resolve this for you.
We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.
The L’ange Hair Care Team
I did not receive my order. After two failed attempts, which really no one attempted the delivery, my order was mailed back. And now, even tho my order was mailed back I did not receive money back on my credit card. Very disappointed and not sure if I would order again.
Reply from L'ange2026-08-06
Sanja Slijepcevic,
We are very sorry to hear that you did not receive your order and that the delivery attempts were unsuccessful. We understand your frustration regarding the refund not being processed yet. We are looking into this matter to understand what happened.
We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.
We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.
The L’ange Hair Care Team
Amanda Kitts,
We are truly sorry to hear that the straightener did not work for you. We understand your frustration and are always striving to improve our products. We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out shortly to offer further support.
We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.
The L’ange Hair Care Team
Lange has always been responsive and has promptly delivered what I have ordered. I particularly like their tools and their Glass hair product. I have used a number of products and am happy with them.
C
CARL · 6 reviews · Verified · Experienced 2026-05-19 ·
★★★★★
I absolutely love all of my L'ange…
I absolutely love all of my L'ange products from hair products to hair tools they are the best.
Mina · 3 reviews · Verified · Experienced 2026-07-12 ·
★★★★★
Products great! Customer service HORRIBLE!!
Products great!! Customer service HORRIBLE!!
Reply from L'ange2026-08-06
Mina,
We are truly sorry to hear about your negative customer service experience. We are actively reviewing our processes to improve.
We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.
The L’ange Hair Care Team
The products are great. Looking forward to working more with them, the delivery service was great had no issues getting my products. Will recommend and but other products .
Delivery was slower than I hoped, but the volume styling tool does everything I hoped it would do for my hair. Brings new life to this 74 year old head!!
I really don’t know how that product was picked. I was actually in the one that curls your hair can’t remember the name of it sorry. And got this instead. My fault that I did not look at the description once I hit paid. But this was not the product I wanted.