Placed order at the beginning of July
Placed order at the beginning of July, as of now August 2, still Have Not received it, No tracking information available!!! Not how you should do business!!! Would like a refund Now, out of patience!!
About L'ange
Data updated- Website
- langehair.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 212 reviews
- Replies to negative
- 59% (27/46)
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Is L'ange legit?
L'ange (langehair.com) has a 3.9 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 59% of negative reviews. Last updated 2026-08-10.
What people say
Love the product but delivery was slow
Excellent product
Excellent product! Shipping was quick and the packaging was great
Over 19 days to receive and missing items!
This was the first time I ordered from L’ange and I am so disappointed at the whole experience! I don’t normally write reviews and am very understanding about things not always going perfectly or exactly on time. But I ordered my product and it claims it takes 3-7 business days, I emailed after 12 days of not receiving it and the order still saying “preparing your items”. All I got was an apology and no remedy, so I asked them to at least expedite the shipping. That did not happen it took 19 days to arrive and it was missing one of the products I ordered! Super bummed especially when I see them blasting ads and sales on social media. Do not advertise if you can’t even keep up with your current orders!! The only reason I gave it 2 stars is because I do like the products I received.
Love your products
I love all the products that I have bought and will definitely keep buying!!
Never can get my rewards to take
Never can get my rewards to take. I just lost 800 points on my order 8/2. Third time I have lost rewards. Would love to get them back and see what I am doing that’s not allowing me to get them. Was to have free shipping with my points.
Horrible packaging!
I was missing a spray bottle of leave in conditioner. But it’s no wonder because the packaging was terrible when the box arrived it had to be re-taped together by the Post Office and look like it had been ripped and re-taped. I suggest getting a better packaging service. I would also like to be refunded or receive the missing bottle of leave in conditioning spray. I paid for it and didn’t get. The actual products are great, but the delivery time and packaging is terrible. Be prepared.
Great products
Great products, reasonably priced
Great products and quick shipping!
I love it
I love my products
Incorrect items were sent and Lange was…
Incorrect items were sent and Lange was to email me more than a week ago and I have heard nothing from you.
Reply from L'ange2026-08-03
Jana Monahan, We are truly sorry to hear that you received incorrect items and have not yet received a response to your email. We understand your frustration and are looking into this immediately. We'll reach out to you directly to help. We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support. We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support. The L’ange Hair Care Team
Product turned hair yellow
Product turned hair yellow. Would not refund, only offer store credit.
Reply from L'ange2026-08-06
Dean, We are truly sorry to hear our product caused an undesirable hair color. We understand your frustration with the store credit policy and appreciate you bringing this to our attention. We are always working to improve our products and customer experience. We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support. The L’ange Hair Care Team
I love your products
I love your products. They never disappoint. Wish more businesses were like yours.
I love my hair dryer
I love my hair dryer, this is the 2nd one I bought. I only had to replace it because my daughter dropped the other too many times...
Made a purchase and then changed my…
Made a purchase and then changed my mind. Was easy to cancel on line.
Great styling brush! Love it!
The initial advertisement hooked me. The item was on a great sale so decided to give it a try. I love that i can bring my hair back to life in minutes. This is so great for keeping hair healthy. Less washing, easy styling. Love it!
Glass hair is a wonderful product
Glass hair is a wonderful product. I have thin hair on the top and normal hair in the other areas and with the blower brush am able to affect a really nice look.
This isn’t the best product for me…
This isn’t the best product for me ultra-thick hair. It makes my hair look frizzy, not smooth waves.
Reply from L'ange2026-08-05
Laurie Mettler, We appreciate your feedback and regret that our product didn't provide the smooth waves you were looking for with your ultra-thick hair, and instead caused frizz. We'll look into this issue further. We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out shortly to offer further support. We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support. The L’ange Hair Care Team
You kept me informed about the order
You kept me informed about the order. Your website provided great information about the product.
I have really enjoyed all of the L’ange…
I have really enjoyed all of the L’ange products … hair products as well as styling tools. And their customer service is excellent as well. Thank you.