At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
Written by the business, not verified by us.
Is Lectric eBikes legit?
Lectric eBikes (lectricebikes.com) has a 4.5 out of 5 rating on OK.one, based on 269 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-09-07.
the bike is great. i am not super impressed with some of the attachments however. the tiny printed use instructions were minimal at best. the lock provided no install diagram so that was confusing. the rear view mirror install instructions included a couple of pieces that were not referenced so i had no idea what they were for, and the pieces did not fit properly. in my mind the issue is the use of cheap made in Chinatown parts. the bike itself is very well made, easy to use, and a lot of fun.
K
Kevin · 2 reviews · Verified · Experienced 2026-07-21 ·
★★★★★
Excellent bike
Excellent bike. So good I bought three of the XP4-750’s. 2-green and 1-gray. I absolutely love the bikes. I did my homework before buying the first one and they hold up to the five star reviews. Fast shipping.
M
Michael · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
As Good As It Gets!!
From the time that I received the bike, I knew that it was going to be a top-notch item. I had previously watched videos on how to assemble the bike before it came in which helped and saved me a lot of time. It was very easy to assemble and just took some common sense. Once it was all done and the instructions were read (scanned the QR code included for the owners manual), I was off and running. The power in this e-bike was like no other. I have the XP4 and it has like 5 different modes that you can set it to. I started off with the "turbo" mode and was not expecting it took take off like it did while just pedaling it. WOW! I was just blown away and very impressed. This is my first e-bike and I'm not too familiar with them but I'm going to say that the XP4 is as good as it gets. Thank you Lectric eBikes for a great product and keep up the great work!
Its a total piece of junk.It made it to the store once a distance of two miles and quit it hasnt run since very dissapointed in this machine.looks great but doesnt go anywhere
N
Nicholas · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
lectric xp 2.0
Really like my lectric bikes. This is my second one! The box should include instructions especially for the fenders/light that were sent separate! Like I said I love the bike, but I did request a cancellation an hour after placing the order to order the xp4 instead but no one responded so I’m giving 4 stars!
Reply from Lectric eBikes2026-08-04
Hello Nicholas,
Thank you for taking the time to leave a review, and thank you for being a returning Lectric rider! We're so glad to hear you're enjoying your bikes, and we truly appreciate your continued support.
We also appreciate your feedback regarding the separate fenders and light. We'll be sure to share your suggestion about including installation instructions with our team.
We're sorry to hear about your experience when trying to cancel your order. We weren't able to locate a cancellation request associated with the email address used for this review, but we understand how frustrating that situation would be. If your request was sent from a different email address, we'd be happy to take another look. If so, we recommend to call/text us at 602-715-0907 Monday-Friday 9am-4pm AZ time.
Thank you again for your thoughtful feedback, and we hope you continue enjoying your rides!
J
Jean · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Great trike with one glitch
The trike took longer than I expected for delivery. I love the look and color, and the optional accessories I purchased, mirrors and phone holder, are good additions. I friend assembled it with a bit of struggle. The major problem was one rear wheel was seriously out of balance and wobbled visibly on my first ride. I will have to take it to a bike shop to have it disassembled and the spokes on the wobbly tire adjusted.
Reply from Lectric eBikes2026-08-04
Hello Jean,
Thank you for the review! We have made our team aware of the rear wheel issue that you are experiencing and we apologize for the inconvenience. They should reach out to you via email to help you out!
A
Art · 4 reviews · Verified · Experienced 2026-05-27 ·
★★★★★
Love the bike, love the company - but the water warranty lives rent-free in my head
Thought process
Thought process
All long dashes swapped for hyphens, grammar fixed, your additions kept. Plain text so it pastes cleanly into Trustpilot:
Bought an XP4 over Memorial Day weekend. Roughly $1,300 with the discount and tax, and honestly, the value is there.
What Lectric gets right, and I don't say this lightly: the bike is sturdy, modular, and refreshingly un-greedy. Standard screws. Standard seat post. No proprietary weirdness engineered to funnel you into their accessory store. In 2026 that shouldn't feel remarkable, but it does. It's US-assembled, it feels solid under you, and customer service actually answered like humans.
Assembly was easy if your hands grow from the right place. It still took me two days - but I wasn't rushing, and I had a 4-year-old "helper," which is roughly a 3x time multiplier. They also have tons of videos to help people who never held screwdriver in their life.
Real battery numbers, since nobody posts these for big riders: I'm a GIANT 330 lb man (the bike is rated to 350, which was a big reason I picked it, despite the wheels looking adorably tiny next to me). Riding in ECO on the lower settings, chilling around cardio zone 2 border, 6 km (~4 miles) takes me about 20 minutes - mostly my own legs, because otherwise what's the point, with the throttle helping on hills and on restarts from traffic lights and stop signs (which, yes, apply to cyclists too). That trip costs me 10-20% of the battery. So call it roughly 45 km (28 miles) per charge at my weight, riding this way. Not a problem for me at all, but if you're a heavy rider doing the math before you buy: the range is real, and it holds up.
Now the part that costs them a star.
Lectric pushes the "NO WATER WARRANTY, NOT A SINGLE DROP, WE FIX NOTHING" policy so aggressively that it rewired my brain - even though the same bike is also sold as "heavy splash resistant". Mine lives in a partially covered spot: first floor, under a balcony, tucked in a corner with three walls around it. It has never even seen a winter, since I got it this spring. And still I got anxious enough to buy a winter-grade weather cover, so now every ride costs me 15 minutes of unwrapping and wrapping it back up.
That's not a warranty problem. That's a mental accessibility problem. When "you've been sitting at your desk for 8 hours straight, go ride right now, at lunch" turns into a 15-minute logistics negotiation, maybe 3 out of 10 spontaneous rides just... don't happen. The whole job of an e-bike is to be easier than not riding - to remove the "do I have enough legs to get all the way back, or will I be stranded and late for my Zoom meetings" dilemma. Lectric's messaging quietly taxes that, and for me the tax is heavy - even with all the childlike delight I still get from this thing three months in.
Small note on the free accessories: the bundled rack is weight-limited enough that I can't use it, and the included lock reads more as a polite suggestion than a deterrent. I spent $90 on a 10 lb Kryptonite 1016 chain. On a $1,300 bike that's fair - and the frame has a nice loop for it.
One design wish: the display connects through two fairly fragile-looking wires and ports instead of a proper rear connector, so I can't just pop the screen off and take it with me, the way our ancestors carried their car stereos back when dinosaurs still roamed the earth. If anyone ever decides to mess with the bike, that's the first thing to walk away with - and something tells me replacing it costs about a third of the bike. Haven't checked, and I'd rather not find out.
Would I buy it again? Yes. Would I love a straight answer on what "water resistant" actually means in practice - something like "don't leave it out for a month, but two days of rain is fine"? Also yes.
Reply from Lectric eBikes2026-08-04
Hello there, thank you so much for taking the time to write such a detailed and balanced review. We truly appreciate the effort you put into sharing both what you love and where you think we can improve.
We're thrilled to hear the XP4 has been a great fit for you. Knowing that the bike's weight capacity, ride quality, modular design, and ease of assembly have met your expectations means a lot to us. We also appreciate your comments about our customer support team; we'll be sure to pass that along, as they'll be happy to hear they made a positive impression.
Thank you as well for sharing your real-world range experience. Feedback from riders of all sizes is incredibly valuable, and we're sure your insights will help others who are researching their options.
We also appreciate your honest feedback regarding our water-resistance messaging. We understand your concern, and we certainly don't want riders to feel discouraged from enjoying their bikes. The XP4 is designed with water-resistant components to handle everyday riding conditions, but we do recommend drying the bike when possible after riding in wet conditions or if it gets exposed to rain. This helps prevent water from settling on electrical components and can help keep everything performing at its best over time.
We also appreciate your suggestions regarding the included accessories and the display design. Feedback like yours gives us valuable insight into how our bikes are used in the real world, and we'll be sure to share your comments with our product team for consideration.
Thank you again for choosing Lectric and for sharing such thoughtful feedback. We're honored to be part of your riding journey and hope you continue enjoying many miles on your XP4!
Good value, strong performance, and a great ride on vacation
I had a good experience buying my Lectric XPeak 2.0 overall, though it arrived a day later than expected. The ordering process was easy, and the bike came well packaged. I got it just in time to take on vacation (would have liked it earlier to learn the bike), where I rode it for the first time and was very satisfied with its performance, especially up steep grades. That said, some of the components feel more budget friendly than premium, and buyers should expect a few trade-offs in areas like finishing details and overall component quality. Overall, I am happy with my purchase and would recommend Lectric to anyone looking for an affordable e-bike with solid performance.
Reply from Lectric eBikes2026-08-04
Thank you for sharing your detailed feedback! We're glad to hear your XPeak 2.0 arrived safely and performed well, especially on steep grades during your vacation. We appreciate your honest comments and will continue working to improve every aspect of the riding experience.
We're happy to have you as part of the Lectric community and hope you enjoy many more great rides ahead!
G
GEORGE · 1 review · Verified · Experienced 2026-07-13 ·
★★★★★
Nice bike ,very smooth ,will upgrade…
Nice bike ,very smooth ,will upgrade the seat it is not good on my fruit.
Reply from Lectric eBikes2026-08-04
Hi George,
Thank you for your review! We're glad to hear you're enjoying your bike and the smooth ride. We appreciate your feedback about the seat and hope your upgrade helps make your rides even more comfortable. Happy riding!
Easy to understand website and purchasing (from the customer perspective to buy not from the company's perspective to sell). Fast shipping. High quality products. Real and honest assessment of your products (no hype marketing). Good pricing for the market with some add-ons as incentives. Also, appears to me a leader in the market which means for me, I will be able to obtain batteries and use the ebike for a long-time.
Reply from Lectric eBikes2026-08-04
Hi Thomas,
Thank you for the great review! We're glad you found our website easy to navigate, our products high quality, and our purchasing process simple. We truly appreciate your support and are excited to be part of your eBike journey. Happy riding!
J
John Hedrick · 1 review · Experienced 2026-08-04 ·
★★★★★
Great bike
Great bike. Great customer service. Highly recommended.
Reply from Lectric eBikes2026-08-04
Hi John,
Thank you for your wonderful review! We're thrilled to hear you're enjoying your bike and that you had a great experience with our Customer Service team. Your recommendation means a lot to us, and we truly appreciate your support.
M
Michael · 2 reviews · Verified · Experienced 2026-07-13 ·
★★★★★
Customer Service is wonderful!
Reply from Lectric eBikes2026-08-04
Hi Michael,
Thank you for your kind words! We're thrilled to hear you had a wonderful experience with our Customer Service team. Your feedback means a lot to us, and we appreciate you taking the time to share it.
T
Tom · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
The purchase process four our XP 4 was…
The purchase process four our XP 4 was very easy, the shipment came in 2 deliveries within a couple weeks of order. All parts were included and packaged well preventing any scratches. My wife loves her new bike finds it to be much more comfortable than her prio electric bike
Reply from Lectric eBikes2026-08-04
Hello Tom, thank you so much for the 5 star review! We are happy to hear that the ordering process was easy, your bike was delivered quickly, and that you are loving it so far. Keep us updated on your fun adventures and happy riding!
T
Tom · 1 review · Verified · Experienced 2026-07-20 ·
★★★★★
I paid for the bike and it was on…
I paid for the bike and it was on backorder for over a month before it was delivered and now it’s been delivered and I brought it to a bike shop that is certified as being accepted by your company and the bike came damaged and now I’ve gotta wait to have them connect with you to ship the piece that was damaged.
Reply from Lectric eBikes2026-08-04
Hello Tom,
Thank you for making us aware of the situation. We have let our team know about this issue and they should reach out to you via email to get you some help with this.
I ordered 2 bikes. Unfortunately, this first to arrive had an issue. Lectric customer service ordered us a new bike right away. They communicated very well and tried very hard to fix the issue. I definitely would, and have, recommend Lectric.
Reply from Lectric eBikes2026-08-04
Hello Teresa,
Thank you so much for your wonderful review and for recommending Lectric! We're glad our customer support team was able to quickly get a replacement ordered and keep you updated throughout the process. Your kind words mean a great deal to us, and we truly appreciate your support. We hope you enjoy many great rides on your new bikes!
A
Anthony · 7 reviews · Verified · Experienced 2026-07-19 ·
★★★★★
Everything went great and now enjoying…
Everything went great and now enjoying the 2 Ebikes and the pet trailer. Been using the bikes for about 1 week so far and getting a good feel for them.
Reply from Lectric eBikes2026-08-04
Hello Anthony,
Thank you for the 5-star review! We're so happy to hear everything went smoothly and that you're already enjoying your two eBikes and pet trailer. It sounds like you're off to a great start, and we hope you continue making wonderful memories on every ride. Happy riding!
The bike was easy to assemble.
Many docs and videos to maintain and repair most important parts.
Reply from Lectric eBikes2026-08-04
Hello Benoit,
Thank you for the great review! We're glad to hear the assembly process was easy and that you found our videos helpful. We appreciate your support and hope you enjoy many great rides on your bike!
I’ve always wanted an electric trike, I finally decided to order one. When it finally arrived, the front tire wouldn’t hold air. I called Lectric Bikes and they overnighted a new tube and tire, put it on and went for my first ride, now I love my new Lectric Trike. My husband and I are sharing, I am definitely thinking about ordering another. Just can’t decide between another trike or a bike!
Reply from Lectric eBikes2026-08-04
Hello Tracy,
Thank you for taking to time to leave us a great review! We are so happy to hear that our team was able to fix the tube issue for you quickly! Thank you for sharing that you love the Trike, and we are excited to see what you go with next! Happy Riding!
D
David · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
This is my 3rd Lectric bike
This is my 3rd Lectric bike - love their customer service and they make good bikes. Sadly, this 'updated' XP4 is not what I expect upgrades to be. The motor is very jumpy - the throttle is either full on or full off. I miss the ability to turn the throttle to slow on. In addition, the 28MPH has yet to be hit even when I pedal. The torque sensor is not an improvement - I actually prefer my XP3 over this. I wrote to Lectric , wrote a review - no response yet which is surprising to me. Still have faith in this company - hope it's just they're busy and not ignoring
Reply from Lectric eBikes2026-08-04
Hello David,
Thank you for the kind words about our customer service. We want to ensure everyone has a good experience when contacting us. That being said, We have made out team aware of the issue you are having and they should respond back to you via email shortly.
Shipped safe and fast, easy assembly, user friendly interface and design, sturdy construction, effortless riding. I'm disabled and this affords me mobility and gentle exercise that I otherwise could not access.
Reply from Lectric eBikes2026-08-04
Hello Collin,
Thank you so much for your 5-star review! We're thrilled to hear your bike arrived safely, was easy to assemble, and has been such a great fit for your needs. It's especially meaningful to know it's helping provide mobility and gentle exercise. Thank you for choosing Lectric. Happy riding!