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Legal Services & Government

LegalShield

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200 reviews

4.4200 reviews
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About LegalShield

Data updated
Website
legalshield.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (24/24)
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About this business

For over 50 years, LegalShield® has given everyday people and small businesses access to designated provider law firms, without the average cost of hundreds of dollars an hour. With a LegalShield membership, you get access to a designated law firm that knows state laws and will listen to your needs, at a price that works for you.Whether you're reviewing a contract, navigating a traffic matter, planning your estate, or facing an unexpected legal situation, LegalShield members never have to wonder if they can afford to make the call that can on average cost hundreds of dollars an hour. The answer is always yes. There is a team of law firms across country who are ready to go to work for you.Named the “Best Overall Prepaid Legal Service” by Forbes Advisor four years in a row, LegalShield has spent decades making legal plans accessible to everyone. And with thousands of five-star reviews on TrustPilot, its track record speaks for itself. Real Lawyers. Unreal Prices.What is LegalShield®?LegalShield is a legal subscription service that provides access to a network of provider law firms for a low, monthly fee. For over 50 years, LegalShield has made it affordable and easy for members to connect with designated law firms across the United States and parts of Canada made up of seasoned lawyers with an average of 22 years of experience that can consult on things like: Will preparation and estate planning Consumer and bill issues Contract review Real Estate transactions Traffic violationsPlus, they can write letters or make phone calls on your behalf and they are at your service 24/7 for covered legal emergencies. We offer a variety of personal and business membership options and there are currently 4.5 million people protected by LegalShield.What exactly is a legal subscription service?Instead of paying a lawyer by the hour, pay a small monthly or annual fee and get access to a law firm that can advise you on a variety of legal issues—but without a huge bill. What is covered under the Personal LegalShield Membership?As a LegalShield Member, you get access to a variety of legal services, in general, including: advice on an unlimited number of personal legal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions, eligibility, limitations and exclusions.If the basic personal membership doesn’t cover my specific situation, how much will it cost me?Many day-to-day personal legal issues are covered by the standard membership with no additional fees. If your personal legal issue is not a fully covered benefit, as a LegalShield Member, your Provider Law Firm can consult with you and provide additional referral services necessary to assist you at a discounted rate of the provider lawyer's standard hourly rate.How can I access my legal team in an emergency?Access after-hours legal consultation for covered personal legal emergencies such as an arrest or detainment, if you’re seriously injured in an automobile accident, or if you’re served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield mobile app and select Call Emergency Line to make your call.What is LegalShield's cancellation policy?LegalShield is a monthly legal subscription service, and our members have the right to cancel at any time. Per our company policy, all cancellation requests must be provided in writing. The easiest way to cancel is by emailing us at [email protected] with your name, membership number, phone number, and your request to cancel the membership.For annual memberships, you may cancel any time after your first 12 months. If you would like to speak to someone about options to maintain your membership, please call as soon as possible to keep any pre-trial hours or other benefits you may have accumulated at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of our team would be happy to help.LegalShield Reviews: Do you utilize them?Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials. Download the LegalShield App Discover a new way to speak with lawyers. 24/7, hassle-free access to local lawyers with the LegalShield app.

Written by the business, not verified by us.

Is LegalShield legit?

LegalShield (legalshield.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and dedicated legal team for providing prompt, reliable, and exceptionally helpful guidance on various legal matters. Many consumers deeply appreciate the supportive attorneys who listen attentively to their concerns and communicate clearly throughout the entire consultation and advisory process. However, some people mentioned notable difficulties reaching support over the phone or experiencing delayed response times when urgently needing assistance. A few reviewers also felt that communication lacked proper urgency regarding their active cases, leaving them feeling unsupported and frustrated at times.

Auto-generated from all reviews of this business. For reference only.

What people say

The attorney was very patient in…

The attorney was very patient in explaining all of my options available to me. His sound advice helped me ratify my settlement.

Reply from LegalShield2026-07-06

It's fantastic that you had such a positive experience with our team and that your concerns were handled efficiently. We look forward to continuing to assist you in the future. Thanks for trusting us and for being a valued member.

Well initially I put in a call they…

Well initially I put in a call they returned the call however I wasn't available and so when I did return the call I got a nice gentleman who was very informative about my situation so I'm grateful thank you

Reply from LegalShield2026-07-06

Doretha, Thank you for sharing your positive experience. We're glad our team responded promptly and provided the assistance you needed. If you have any further questions or need assistance, don't hesitate to reach out. Thanks for choosing us.

The lawyer was patient

The lawyer was patient, explained everything so that I understood all of my questions and took her time with me instead of hanging up immediately.

Reply from LegalShield2026-07-06

Iris, thank you for sharing your positive experience. We’re grateful for your trust in our team and are committed to supporting you. If you have any questions or need assistance moving forward, please don’t hesitate to reach out.

I have had good experiences with the…

I have had good experiences with the law firm and the attorney answered my questions perfectly and I really appreciate her help.

Reply from LegalShield2026-07-06

Abdirahman, thank you for your wonderful feedback. We're delighted to hear that you're enjoying your membership and that you find our team as helpful as we strive to be. We look forward to continuing to support your needs. Thanks for choosing us.

A Regal Experience.

The company responded within a reasonable time and it provide a couple of ways to resolve my case.

Reply from LegalShield2026-07-06

M.B., thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.

I am grateful to have this service and…

I am grateful to have this service and I will recommend this company to people.

Reply from LegalShield2026-07-06

Eric, thank you for sharing your positive experience. We’re grateful for your trust in our team and are committed to supporting you. If you have any questions or need assistance moving forward, please don’t hesitate to reach out.

The communication with the Attorneys…

The communication with the Attorneys are good. I appreciate the feedback, advise and the prompt callback. Communication is a must when you are dealing with life changing situations.

Reply from LegalShield2026-07-07

Verneater, we’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.

Local provider great, referred provider could improve communication

My local provider is excellent and returns calls promptly. However, it’s been some time since I was referred to an out of state provider and I am not getting any updates from them. That’s the reason why this is not a five star review

Reply from LegalShield2026-07-06

Thanks for the kind words. We appreciate you sharing your experience with us. We encourage you to reach out to your referral lawyer directly for an update. If you have issues connecting, please let us know. We are here to help. Thanks for being a valued member.

More than I expected,

More than I expected, first was a little bit confuse how to use the membership but then I got a Customer service, attention, dedication, results as I expected. Christiam Cardenas was my lawyer he spoke spanish english and was easy and pleasant to work with him When you don't know what to do in case of law topics and you just want to take it out site of your head Chris save my like and make me feel alive again. THANK YOU SO MUCH. I APPRECIATE EVERY SINGLE MINUTE YOU TOOK TO HELP ME. THANKS

Reply from LegalShield2026-07-06

Miami, thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.

Attorney escelent

Attorney escelent Exceeded my expectations Patient consistent, caring and effective. Thank you so much I recommend it a 100%. Thay can make your life better for good!!!!

Reply from LegalShield2026-07-06

Gary, thanks for your kind words. We're thrilled to hear that your experience surpassed your expectations. Please feel free to reach out anytime you need assistance; we’re here to help.

No Action

I have been ripped off by a big company, you appointed me a lawyer and that lawyer wrote a letter regarding the issue. I am looking for help to resolve the problem. This lawyer could care less about the problem and plans to do nothing if the company don't write a letter back. No attempt to solve the problem at all. This lawyer could not run an outdoor toilet and that job only requires you to keep a roll of toilet paper in it.

Reply from LegalShield2026-07-02

Gerald, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.